1700 Waverley St , Winnipeg, MB, R3T5V7
Member since March 15, 2016
1700 Waverley St Winnipeg MB R3T5V71628 Reviews
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December 15, 2016
I got a mail from Hyundai Canada, that they are going to conduct a special service campaign on certain Canadian-market model year 2010 and 2011. They asked me to set up an appointment, so the dealer perform this campaign at no charge. I've set up an appointment with Murray Hyundai, drop-off my vehicle in the morning (8-30 am) and got a shuttle to my work place. The service adviser informed me, that my car will be ready in hour or two. I got no calls till 3 pm and decided call back them by myself. The adviser told me, that my vehicle is ready and I could pick it up after my working hours. When I arrived back to the Murray Hyundai, the receptionist gave me back the car's keys and invoice with the note: WORK NOT BEING DONE AT THIS TIME AS PER PART NOT IN STOCK. Related to this, I have some questions to Murray Hyundai below: 1) Why nobody checked the stock, gave me a call and rescheduled it prior my appointment? 2) Why nobody checked the stock during the time, when I was at the service in the morning, say "sorry, we don't have the parts now" and rescheduled it? 3) Why nobody gave me ANY calls during the day and informed me, that parts are not in stock and the car is not fixed. 4) Why I had to spend my time (a hour in the morning and about two in the evening) and change my plans for the day, but NOBODY from the Service department even didn't care to check the stock and inform me that issue before my appointment neither during a day? In summarize, I would say Murray Hyundai staff do not respect your time, therefore they do not respect you as a customer. They do not care how to make the process more effective. They do not check spare parts for the stock and you can ruin your day by this reason. They have a terrible planning (no parts in stock) and poor management (no calls). By this reason, I would not recommend Murray Hyundai as a service center for your vehicle.
Written By: Vitaliy
There are no staff members associated with this review.
November 22, 2016
Written By: Byungchan A
November 15, 2016
Thanks to Murray Hyundai for allowing us a relaxed, pressure free environment during the recent purchase of our new 2017 Hyundai Elantra.
Written By: Brooke
November 13, 2016
Car starter was installed in my 2015 Hyundai Tucson. Over all the experience was ok. Was disappointed that it took so long to install because it was never done at the dealership before. Which meant I had to wait longer to get the vehicle back.
Written By: Mark
November 12, 2016
No pressure sales, informative and honest - smooth and easy transition for any new car seeker. Awesome stuff all around!!!
Written By: Bradley
November 11, 2016
After shopping around I decided to come to Murray and was treated with respect in a great atmosphere. The purchase of my new vehicle was pleasant and I was informed of everything regarding the new car and I appreciated the professional and friendly staff.
Written By: Darlene
There are no staff members associated with this review.
November 11, 2016
Great staff, no pressure, very happy with how I was treated and not forced into anything! The staff genuinely want to look after you, not just make a sale. Great atmosphere and fun experience :)
Written By: Emily S