Oxford Dodge Chrysler (1992) Ltd.
1249 Hyde Park Rd. , London, ON, N6H 5K6
Member since March 20, 2014
1249 Hyde Park Rd. London ON N6H 5K6Overall Score
Oxford Dodge Chrysler (1992) Ltd.2596 Reviews
2490Review Ratings Breakdown
Consumer Reviews
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key fob replacement
December 31, 2014
The service was prompt and I was in and out in no time. Enjoyed a few minutes and a coffee with Archie.
Written By: Dennis
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Very unhappy with the service, nothing to do with Morgan
December 31, 2014
I am very unhappy with the way they leave your vehichle this was the fourth time I have come to pick up my van and it was left dirty,I have had nothing but issues with this can, transmission clinking all the time, breaks do not last ( had 2 sets of rotors and break pads put on it, ). Heat works when it wants to, this is the first Dodge I have ever owned and will be the last.
Written By: Dale
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There are no staff members associated with this review.
It is impressing
December 31, 2014
Brad is a very good salesman and he gave me lots of help. It is an impressing experience for my first car.
Written By: Jiaqi
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Body Work & Safety Check
December 30, 2014
This for my 2003 Dodge Caravan. Body work always costs more than I expect but it was a great job. The brake work and shocks that were necessary because of the safety check were a bit unexpected as I had the shocks replaced earlier this year and they were fixed under a warranty on the parts. Good solid job as usual. Bob
Written By: ROBERT
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Service
December 30, 2014
Mike, good to see you again. I'm presuming that the details of your report will keep till the spring? Thanks AJ/Susan McGurran
Written By: Susan
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took care of things I didn't understand...and now don't have to!
December 30, 2014
changed oil, balanced tire air pressure, advised on inspection for brake squealing. Gave me a ride to my doctor's appointment, complete inspection while I was gone. Advised lots of brake left, noise was probably corrosion. Also rotated tires. Noise has almost completely disappeared now. Very good service, very good people.
Written By: James
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Great Service Department
December 29, 2014
My expectation is that brake work on a car with 17 000 clicks only on it should come with an explanation. Used my brake guy instead because this did not inspire confidence. Other than that, great service, thanks.
Written By: Guido
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Very professional and very helpful. Darryl was able to get my car in and fixed in one day so my son could get back to Kingston.
December 29, 2014
$2,000 engine job. Car is running better than ever! Even though Darryl warned us that that close to Christmas it might not get done, it was finished and my son had it to drive back to Kingston on Boxing day. Darryl kept in contact by phone too so we knew what was happening. Excellent service!
Written By: Peter
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With Jerry as my salesperson, he respected what I wanted and made it all happen easily.
December 29, 2014
I felt that Jerry respected me as a customer. He listened to what I wanted, ie options on the vehicle and price. He very quickly provided me with a list of vehicles that met or came close to my wish list. He explained all the options and extras I could purchase and showed me the math. He made buying a vehicle easy and stress free, what it should be. When dealing with Mike, I believe he's the finance manager, I did not appreciate him questioning why I was paying cash for my vehicle instead of putting my money against other personal debt. He was surprised that I was paying for the vehicle outright and asked if i had a mortgage then asked if I didn't want to consider putting my money against it instead of the vehicle. Frankly, I think it's none of his business to ask a customer how or why they are purchasing a certain way. I inherited some money, it was my money and the Jeep is my vehicle. I left that meeting feeling that he, a man, was second guessing my decision, that of a woman, based solely on gender. I was not impressed.
Written By: Elizabeth
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Service
December 29, 2014
So far, the service response at Oxford Dodge has been excellent! Keep up the great work, guys and gals!
Written By: Lee
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