10230 Highway 26 E , Collingwood, ON, L9Y0A5
Member since October 07, 2015
10230 Highway 26 E Collingwood ON L9Y0A5779 Reviews
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June 08, 2021
As soon as we walked into Toyota Collingwood and meet Ted, we knew this was our guy. Ted was professional and extremely helpful. If anyone’s in the market for a new or used vehicle Ted and the Toyota Collingwood team are the people to see!
Written By: Jamie G
May 30, 2021
David(sales)Vicki(credit) Rob(service) and Heidi(service) are all incredible people to work with. We have been to David twice now for vehicle needs and he is very helpful and can answer all questions. Vicki makes the credit process and facilation easy. Rob is always helpful when it comes to the vehicle services needs and requirements Heidi is always available with any questions for servicing that may arise. I highly recommend the team and will continue to work with them.
Written By: Shelby B
May 26, 2021
My mother has been dealing here for years. She always told me she was so happy with how well her vehicle was looked after. Until yesterday. She received an unusually large bill for a vehicle that is routinely maintained with very low mileage (she is 87 yrs old and doesn’t drive much). She called me after as she was surprised she had to put out well over $1000 for her vehicle that is like new. The inspection report filled out by the technician clearly states that all tires are wearing evenly, yet she was up sold a four wheel alignment for no good reason. They proceeded to also sell her an EFI service (total hogwash) which was not required. In addition to that, the rear brake pads and rotors were also replaced when the report clearly stated there was at least 50% left. In addition to all of these unnecessary repairs they also recommended a brake fluid flush. As stated before this vehicle is like new. They took advantage of an 87 yr old woman who agreed to these repairs because she trusted them and thought it should be done. I called this morning to discuss this with the service advisor. He was extremely defensive and quickly realized that he was not able to pull the wool over my eyes. You should be ashamed taking advantage of a loyal customer like that. So to all who are not educated in mechanical repairs/maintenance beware of being sold things you don’t need.
Written By: Ken
There are no staff members associated with this review.
May 24, 2021
We were impressed with the whole purchase process. The COVID protocols were thorough and helped us feel safe at the dealership and while test driving. Every aspect of the car was explained carefully and we were given time and no pressure to make decisions. When we picked the car up, every aspect of the vehicle and the techy gadgets were explained. They even hooked up all our phones! We are very proud to now own a hybrid vehicle and another Toyota. We keep our cars a long time and expect a lot from them so Toyota has been our consistent choice. Thanks Collingwood Toyota.
Written By: ANDREA