Palladino Honda
990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E5Overall Score
Palladino Honda4701 Reviews
3368Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
Incredible customer service!
October 31, 2018
The entire experience was amazing and fantastic from start to driving away with my new car. Having just moved to Sudbury, getting everything set up from scratch was challenging. The entire team was patient, accommodating, and helpful the whole way. Josh was very helpful in selecting a car that would fit my needs. The test drive with James was informative and entertaining. Jay really went above and beyond when helping me sort out payments options. I was able to call Josh on Friday, test drive on Saturday, and pick up my new car on Tuesday. I am very appreciative of the whole team for helping me put everything together so quickly.
Written By: YI-HSUAN
Yi-Hsuan, we are so happy to hear you had a great experience with Josh and the rest of the Palladino Honda team! Enjoy Sudbury and your beautiful Honda Civic :)
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Speedy and efficient
October 31, 2018
Oil change service and winter tires installed and summer tires stored. Perfect timing with the service quick and efficient with the service staff valet and mechanics. Out in record time with free coffee
Written By: LESLEY
Lesley, that is what we love to hear!
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Wait time and return needed
October 31, 2018
Upon booking my appointment, it was clear that I would be waiting for my vehicle. The customer service was fine and it was made clear upon arrival that I would be waiting at least 1.5 hours but I waited more than 2.5 hours. I had also asked to run a diagnostic on the media center and all that was done, accounting to the information I was given, was that they played music from phone and used the back up camera to check functionality. The media centre problem is intermittent and I understand that, but I really thought they would have checked the computer. I also had to go back in the next day because the vehicle was no longer throwing heat.
Written By: MELANIE N
Melanie, we apologize for your recent experience with us. Please let us know if the media center issue persist.
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Excellent
October 31, 2018
I had an excellent experience. I did not have to worry about parking my car when I arrived. Kara very knowledge & helpful. So were the others at the desk. Thank you!
Written By: LORI-LYNN
Lori-Lynn, we are so happy to heart that you took advantage of our valet parking service, and that Kara was able to assist you. We look forward to seeing you again.
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Last 2 visits were extremely satisfying experiences, car serviced while I waited, estimated service time was perfect.
October 31, 2018
The scheduling of my appointment was convenient, I indicated that I wanted to wait for my vehicle, which I did. The car was ready in the estimated amount of time. Every person I made contact with was polite, knowledgeable & courteous. In summary, it was a pleasant experience.
Written By: STEPHEN W
Stephen, that is wonderful to hear! We look forward to seeing you again at your next visit.
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Service was excellent. Especially the technician. One of the most intelligent technicians I’ve met.
October 31, 2018
Campaign was performed and corrected advisor was excellent on explanations. Was completed on time and did not have to wait.
Written By: MARCEL
We love hearing that! Marcel is the best … isn't he?
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Always great
October 31, 2018
Summer tires removed and stored. Winter tires were installed and balanced. I waited as it was a short timed job.
Written By: CECILE
That's great Cecile! Safe driving this winter.
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Staff was courteous and professional
October 31, 2018
I was very pleased with the way I was treated and explained what was done to my vehicle. The work was done in a timely manner.
Written By: DIANE A
We are delighted to hear that Diane!
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winter tire change pkd 2
October 31, 2018
staff are knowledgeable and friendly ...work is performed on time ,,,all requests are attended to...I had a defective windshield wiper which was fixed...I had a personal request to have my tire rims detailed by my son and returned to storage which was handled well...Your driver George drove me home and picked me up when my car was ready...he is very polite and pleasant to ride with...I love Kara and Marilyn they are both happy and fun to be around
Written By: MAUREEN D
Maureen, thank you so much for your fantastic review of your recent experience with us! We are so happy to hear our service team was able to help you out. See you again soon :)
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Experience was very good
October 31, 2018
Tire change and winter tune up. Discovered rear breaks needed changing. Shuttle service was very prompt. The vallet is helpful but lack of parking space is still an issue.
Written By: LESLIE A
We are happy we could assist you Leslie.
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