1530 Dundas St E , Whitby, ON, L1N 2K7
Member since September 01, 2015
1530 Dundas St E Whitby ON L1N 2K71766 Reviews
868*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
September 22, 2015
I have never had a negative experience with any of the service staff I have dealt with. They always explain the work completed and so far my car is running as good if not better than new.
Written By: John
September 22, 2015
Everything was fine, had the OnStar upgrade done. Good to go. Think that says it all. Don't think there needs to be a 20 word limit!???
Written By: Jane
Jane, Thank you for your response. Glad to hear that everything went well with your OnStar upgrade. We appreciate you taking the time to complete the survey and we will see what can be done about the 20 word limit.
September 22, 2015
My visit was excellent, I was taken right in for an oil change and then the employee realized I had a recall to do as well which I had forgotten about, she was able to fit me in right then which was a big help to me -it took a bit longer than she had expected, (which was fine) and she apologized and gave me 2 free car washes. Everyone was pleasant, respectful and concerned about my car, it was all good!
Written By: Marnie
September 22, 2015
The service is always good and to the point. Our concerns are taken serious and taken care of with great care.
Written By: Martin
Thank you, Martin, for responding and for your kind words regarding our Service Department at Nurse.
September 22, 2015
Experience was excellent, all requirements were met on time and the special srevice requests were met. The convenience of the service is also a contributing factor to my experience rating.
Written By: John
September 22, 2015
Regular service plus advise on what other services required. Good explanation and attitude. Prompt service and finished when promised. Clean and tidy premises.
Written By: Clementine
Clementine, We appreciate the positive feedback you shared. We are glad to hear that you had a very positive experience.
September 22, 2015
had left rear wheel bearing in CTS replaced. immediately felt a "wobble" when driving at 30km. returned vehicle a few weeks later. was told that the wobble was caused by the tires. felt like I was being told "something" just to say that the "wobble" could not possibly be caused by a "possible" defective wheel bearing. 60 days left on the lease.
Written By: Richard
September 22, 2015
I went in for an oil change, mentioned the recall for ail usage, then got sent back and forth to get the bill and even to buy one more product. It took a while and 3 or 4 employees to answer a question about my vehicle hands free system. Please note that at all times everyone I met was polite, respectful, and worked to help me. I raise this not as a staff issue, but as an internal operation procedure issue. Your service staff always speak to me as a customer in a friendly manner with a goal to help out.
Written By: Clyde
September 22, 2015
It was in for an OnStar upgrade. In last week for service and had to do a couple of additional items(grind rotors, seatbelt issue, etc.). Although car was supposed to be available by end of day they realized early on that was not going to happen and immediately contacted me, set us up with a rental and took care of things. All good. Thanks.
Written By: Monica
September 22, 2015
I've been taking my car for service at Nurse for years. I am always impressed by how polite and friendly the staff are. Jackie was extremely helpful and made sure to explain everything that needed to be done but also didn't force any non-essential work. The service itself is always quick and charges are always explained in advance. There are no surprises when you go to pay! Overall I am very pleased with the service I receive at Nurse.
Written By: Megan
Megan, Thank you for your positive feedback regarding your visits to Nurse and your most recent one where you had Jackie as your Service Advisor. It is appreciated.