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Jackson's Toyota

181 Mapleview Dr W , Barrie , ON, L4N9E8

Member since February 18, 2014

181 Mapleview Dr W Barrie ON L4N9E8

Overall Score

4.4

Jackson's Toyota

3950 Reviews

1885
Jackson's Toyota

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Jackson's Toyota Jackson's Toyota

Salesman was great, no pressure, answered all our concerns

August 25, 2020

We drove to Barrie from Orillia after looking on-line and seeing the selection of vehicles at Jackson's. Did not have to wait to see salesman. He was very well informed about the vehicle we wanted and took the time to explain all the features to us and let us go for a test drive. Took us inside and explained the price, warranty, etc. Pleasant individual.

Written By: ANITA L

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Jackson's Toyota Jackson's Toyota
User Photo

August 24, 2020

I really liked the contactless drop off and pick up. Very easy and safe. Service was completed as promised. Good commination to keep me informed of progress from my service adviser.

Written By: Greg

Jackson's Toyota responded on December 11, 2020

Hi Greg, Thank you for the review.

Jackson's Toyota Jackson's Toyota

Good experience

August 23, 2020

I’m not good at this type of communication. But I must say, All staff I was in contact with were excellent. Nelson, Lori, Vickie. And they were good with my many phone calls and questions!! Happy with service. Thanks Joyce.

Written By: JOYCE &

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Jackson's Toyota Jackson's Toyota

Confusion

August 23, 2020

Key drop off was confusing. There were various signs with contradicting instructions. Needed to ask for help to ensure my keys were dropped off correctly.

Written By: JUSTIN

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Jackson's Toyota Jackson's Toyota
User Photo

August 22, 2020

Buying a car from Jackson's Toyota was another great experience. This was my second time buying from Jackson's. Lee Thrasher did not pressure me into buying my new Rav4 Hybrid.. He was very helpful and explained the mechanics on how a hybrid works. So far I'm very pleased with my hybrid. I would certainly recommend Lee to my friends and family.

Written By: Gary C

Jackson's Toyota responded on December 11, 2020

Hi gary, Thank you for the review.

Jackson's Toyota Jackson's Toyota

Done on time, no hassle.

August 21, 2020

My visit to Jackspon's was in response to a recall notice I received concerning the airbags in my Corolla. The problem was fixed in a timely manner.

Written By: DINAH

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Jackson's Toyota Jackson's Toyota

Very efficient and professional

August 20, 2020

My car was in for air bag recall. All staff were very friendly, professional. Great to do business with. The toyota team are always professional, respectful, and willing to listen and assistance when possible.

Written By: MARNA

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Jackson's Toyota Jackson's Toyota

Great Service

August 20, 2020

Service is great as always, staff are professional and helpful, even during the time of pandemic Sale representative greets and follow up on your car, great service

Written By: KEI-NANG

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Jackson's Toyota Jackson's Toyota

Poor experience from service department.

August 18, 2020

I asked to do regular service but Toyota won't listen and I wasted 2.5 hrs to get nothing. I sent an email for two weeks and they didn't respond to me. Now, I missed my service.

Written By: JOVI

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Jackson's Toyota Jackson's Toyota

2016 Highlander transmission fluid replacement

August 17, 2020

As an ordinary user I didn't know that changing my transmission fluid is a very serious and sensitive operation with it's temperature. I made an appointment early this month for my Highlander at Aug 14th at 1pm. I arrived at Jackson's Toyota around 11am that day. Around 1:40pm the technician start to move the vehicle to the inside and then not even 20 minutes later he drove it out. Then I waited until 3:40 pm before he drove the car back inside and at 4:40pm he finally had fixed it. I thought if the Service Adviser played a more professional and user friendly consumer environment by letting me know beforehand that this kind of service that is required for the vehicle to be in a cool condition, I would've had a different type of experience with Jackson's Toyota.

Written By: JEFFREY

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