Oxford Dodge Chrysler (1992) Ltd.
1249 Hyde Park Rd. , London, ON, N6H 5K6
Member since March 20, 2014
1249 Hyde Park Rd. London ON N6H 5K6Overall Score
Oxford Dodge Chrysler (1992) Ltd.2596 Reviews
2490Review Ratings Breakdown
Consumer Reviews
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Great experience- no pressure with consideration of our budget
September 08, 2014
Andrea was very considerate of our finances, and showed us a variety of options to best fit our needs. She was patient and knowledgeable making us feel very confident in our decisions. After shopping at a number of different dealerships, we returned to Oxford Dodge in order to specifically work with Andrea. We are very happy with our purchase, and when we are in the market for another car later this year, we will definitely return. Thanks for making this experience special for us! It was a big deal to our family.
Written By: Sarah
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It was pleasent.
September 08, 2014
I was treated with respect the entire time. I found she was very helpful with all of my questions. Overall, it was a good experience at Oxford Dodge.
Written By: Joseph
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Pre-booked appointment for service, some of the work not even assessed after 6 hours and the car had to be kept over night to ch
September 06, 2014
I booked an appointment to have regular maintenance and I had noticed the car was missing or a bit sluggish on acceleration and I wanted it checked out. I brought the car in for 10 am. At 4 I call to find out when I could pick it up as I had not heard from anyone that it was ready or that there was a problem. I was disconnected a couple of times but did get through and was told the peace of mind check was done but no other assessment had yet been done. For that to be done this appointment the car needed to be left overnight. Perhaps if this was the first time I had this experience I may have felt less concerned but this was a deja vu experience with this service department. I have as I am sure you are aware spoken to the service manager in the past about my previous concerns. Before buying this car I had never had service done at a dealership. In my previous service experiences the car was assessed first thing and if there were issues I was notified right away. If they needed the car all day they gave me a loaner. If the work could not be completed in one visit or if parts had to be ordered and there would be a delay all of this was laid out so I plan accordingly. To be honest I feel like taking the car to this dealership for service is like deciding if I need to go to Emerg. Is what i need worth the time it will inevitably take. I also am concerned about the quality of the work when it all seems so inefficiently managed and I feel at the end its all a big rush because I want my car back. Not a good feeling.
Written By: Grace
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excellent service.
September 04, 2014
Peace of mind inspection and oil change. Finished in a timely manner.
Written By: Alain
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It was great, it was comfortable and I am very happy with my purchase
September 04, 2014
Scott was friendly he was easy to work with. I found the service people to be friendly. They were flexible to my schedule, stayed well past close on a Friday for me and my wife to test drive our jeep. I would definitely do business with them again.
Written By: Nicholas
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Pleasantly surprised.
September 02, 2014
We were treated very well and very promptly. Andrea was extremely knowledgeable and efficient.
Written By: Robert
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I knew by the sound there was a problem, and your team found a complete solution.
September 02, 2014
I suspected a problem with the brakes and knew my heating/cooling system had an issue. Both of those were looked after, but the mechanic also found a coolant leak which could have caused greater problems down the road. Unfortunately, I could not get the shuttle out of town to my home, but Mike did arrange a shuttle to the nursing home where my husband lives. Lunch and the afternoon with him was an unexpected pleasure.
Written By: Carol
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Greg Nash
August 29, 2014
Thanks Mike summerfield for your great service and great sence of humor.I will be back for all my car repairs and maybe a few more stories on the north end of Halifax..........Greg Nash
Written By: Greg
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No computers, no problem.
August 28, 2014
Dropped my van off, and despite a squirrel getting into the electrical system and ruining the network, Mike got me in and out of there very quickly using the old paper workorders. Very happy with the service.
Written By: IAIN
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Annon
August 27, 2014
Had troubles with air conditioner vents making banging noises on Caravan. Darryl was great and the service team found the problem, fixed it fast and the price was reasonable.
Written By: GARY
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