715 Circle Dr E , Saskatoon, SK, S7K 0V1
Member since July 03, 2014
715 Circle Dr E Saskatoon SK S7K 0V14434 Reviews
1305*Showing a selection of the total reviews available from Google.
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June 17, 2020
Vehicles sales experience was amazing. It was quick and fast and I was in my vehicle in no time. Service department, I am not impressed with. I came in with a signal failure. I waited 5 1/2 hours in the lobby for a 30 min fix. I was told “it’s an easy fix and shouldn’t take long” by 2 separate people. So me and my 3 year old daughter waited, waited and waited. Even the other customers noticed how long I was there and felt my frustration from the conversations I had while I sat and waited. Would I go back... probably, BUT I would have much rather been told, take the shuttle home and we will call you when it’s done... rather than have me waiting all day and waste my time.
Written By: Ash M
June 17, 2020
Vehicles sales experience was amazing. It was quick and fast and I was in my vehicle in no time. Service department, I am not impressed with. I came in with a signal failure. I waited 5 1/2 hours in the lobby for a 30 min fix. I was told “it’s an easy fix and shouldn’t take long” by 2 separate people. So me and my 3 year old daughter waited, waited and waited. Even the other customers noticed how long I was there and felt my frustration from the conversations I had while I sat and waited. Would I go back... probably, BUT I would have much rather been told, take the shuttle home and we will call you when it’s done... rather than have me waiting all day and waste my time.
Written By: Ash M
June 12, 2020
We just bought our 3rd vehicle from Jami at SMP! She found us exactly what we wanted and got our payments within our budget! Definitely recommend SMP for your next vehicle and of course Jami as she is one of the very best in the industry! You will be a happy customer just like us!
Written By: Heather C
June 12, 2020
We just bought our 3rd vehicle from Jami at SMP! She found us exactly what we wanted and got our payments within our budget! Definitely recommend SMP for your next vehicle and of course Jami as she is one of the very best in the industry! You will be a happy customer just like us!
Written By: Heather C
June 11, 2020
Took 6 hours for an oil change even with an appointment. EDIT...It just would’ve been nice to have a heads up that it wouldn’t be ready until the end of the day because I gave a specific time that it needed to be done by because I had to go to work. In addition, when I did pick it up I had to turn around 30 seconds later because there was smoke blowing out of my car and wasn’t running properly apparently due to an overfilled and messy oil change, leading to me taking a loaner car and leaving my vehicle over night.
Written By: Jessica K
Hello Jessica, I've recently had the chance to review your last visit. I see that, in addition to the oil change, you requested that your winter tires be dismounted and that your summer tires be installed. With a smaller staff due to the Covid 19 outbreak your vehicle did not immediately go into the shop. Nonetheless, we were able to provide the same day service for which we strive. Please keep in mind that currently there are a number of additional precautionary steps that we take for safety that take time. We ensured your wheels were balanced, that your TPMS was reset, and that your vehicle received a proper road test. I do apologize that your wait was longer than what you had anticipated. It is hoped that soon we will be getting back to normal with a full complement of staff and full shuttle service. Currently, however, we still provide oil changes through our Certified Service Express lane and same day service on other maintenance or repairs. I thank you for your business, and we will do our best to ensure your future service needs are met in such a way that it fits conveniently in your busy life. Once again, thank you for your business and best regards. Michael Kocsis, Assistant Service Manager, SMP. --