Palladino Honda
990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E5Overall Score
Palladino Honda4724 Reviews
3368Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
June 28, 2018
Always a good experiance. The entire service team is a pleasure to work with. Tamara, Dustin, Dan and Karen have always treated me great. Always willing to go above and beyond to keep me happy!
Written By: Joshua D
Joshua, thank you for sharing your experience with us! We are so happy to have earned your loyalty!
June 28, 2018
Always a good experiance. The entire service team is a pleasure to work with. Tamara, Dustin, Dan and Karen have always treated me great. Always willing to go above and beyond to keep me happy!
Written By: Joshua D
Joshua, thank you for sharing your experience with us! We are so happy to have earned your loyalty!
June 28, 2018
Written By: Rona G
Rona, thank you for this amazing rating!
June 28, 2018
Written By: Rona G
Rona, thank you for this amazing rating!
June 28, 2018
Written By: Jimmy M
Thank you for this awesome rating, Jimmy!
Service advisor
June 28, 2018
I was told by service rep that I would be waiting 10min for the shuttle but ended up waiting 45min and was late for work. I understand that you are busy but don’t tell customers 10min but it’s going to be almost an hour.
Written By: DONALD M
Related Staff:
June 27, 2018
Curtis who was the salesperson assigned to us was fantastic and he was 5 stars! Unfortunately I can't give 5 stars for Palladino as a whole for a few reasons. 1) After we made an offer on the vehicle we liked, the manager came in and spoke down to us in a condescending manner which was completely unnecessary, all he had to say is no we can't do that but he went too far. 2) There were extra fees that were added to the price which appear to only be there to be used by the sales people as a bargaining tool since Palladino does not seem to negotiate on the price of the vehicle itself on "used" vehicles. 3) Days after we drove the vehicle off the lots a loud clunking sound began when making a left turn. When we brought the vehicle in the mechanic that was sent out to check out the sound with us was very defensive because his name was on the line since he passed the mechanical on the vehicle and was disrespectful and rude and unwilling to accept that there was a problem which we clearly were able to reproduce several times during the ride. That said Palladino did provide us with a rental vehicle and did get the issue fixed in a timely manner at no cost which we were happy about.
Written By: Trevor
Trevor, thank you for your feedback on your sales experience as well as your service experience. Our General Manager, Lee Mulligan, would like to speak with you about this experience. We wish for you to leave completely satisfied! Please reach out to (705)-673-6733 ext. 259 to speak to Lee at your earliest convenience.
June 27, 2018
Quick and efficient process buying my Civic. Curtis was very understanding with my schedule constraints and even went above and beyond to help me get the deal done quicker
Written By: Mitchell N
Thank you for this fantastic review, Mitchell! We are so happy to hear that you had a positive experience with Curtis! We appreciate your response!
June 27, 2018
Quick and efficient process buying my Civic. Curtis was very understanding with my schedule constraints and even went above and beyond to help me get the deal done quicker
Written By: Mitchell N
Thank you for this fantastic review, Mitchell! We are so happy to hear that you had a positive experience with Curtis! We appreciate your response!
June 26, 2018
Excellent customer service and great staff!! Overall a great experience.
Written By: Matty N
Thank you for this awesome review, Matty!
