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Bank Street Kia

2559 Bank St , Ottawa, ON, K1T 1P1

Member since May 21, 2015

2559 Bank St Ottawa ON K1T 1P1

Overall Score

4.4

Bank Street Kia

1413 Reviews

233
Bank Street Kia

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Bank Street Kia Bank Street Kia
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November 21, 2023

Thanks to Kingsley, Ralph and Mo for the incredible service and also to B the mechanic who helped us ALOT with our winter tires

Written By: Carole P

Bank Street Kia responded on November 23, 2023

Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.

Bank Street Kia Bank Street Kia
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November 21, 2023

Excellent Service by Ziyad at Kia Dealership I recently bought a Toyota from the Kia dealership and had the pleasure of dealing with Ziyad, their sales representative. Ziyad was amazing in suggesting suitable options within my budget and desired model. He patiently explained everything and gave me a close-up look at various car models. His professionalism and dedication were outstanding. If I ever want to buy another car in the future, Ziyad and the Kia Bank street dealership will be my first choice.

Written By: nini l

Bank Street Kia responded on November 23, 2023

We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.

Bank Street Kia Bank Street Kia
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November 21, 2023

I put a deposit down on an suv that I was told would be delivered in “likely one month, at most three”. Four months later, I still don’t have a car but they never called to keep us in the loop. So we texted and called and called again until finally someone returned our call advising the car would be delayed until at least the new year because Kia Canada was withholding this model. Meanwhile though, they have 7 incoming listed on their website. I called some of the other kia dealerships in the area and there is no hold up in delivery. I just keep getting pushed to the bottom of the list because I waived the optional feature packages. They are literally selling the car they committed to me to any higher bidder.

Written By: Ve R

Bank Street Kia responded on November 22, 2023

Hi Ve Ro, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.

Bank Street Kia Bank Street Kia
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November 20, 2023

It was a pleasure dealing with Hussein in the recent sale of our Forte5. Very professional, courteous and efficient.

Written By: Andre G

Bank Street Kia responded on November 22, 2023

Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.

Bank Street Kia Bank Street Kia
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November 17, 2023

Thank you Kingsley and Ralph

Written By: Luis G

Bank Street Kia responded on November 21, 2023

We are happy to see that you have a 5-star experience with us. Thanks for sharing.

Bank Street Kia Bank Street Kia
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November 16, 2023

I sold my Elantra to Bank Street Kia through Hussein Daoud. He was great to work with and certainly made the sale effortless for me. If you’re looking for someone to deal with, that is professional and accommodating then Hussein is the guy! Thank you Hussein!

Written By: Ev B

Bank Street Kia responded on November 18, 2023

Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.

Bank Street Kia Bank Street Kia
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November 13, 2023

We had been in the market for an EV for a little while. After a horrendous experience at Orleans Kia, we decided to go check out Bank Street Kia. We were immediately greeting by Connor. Let me say that this was such a contrasting experience compared to Orleans Kia. Connor was knowledgeable, accommodating and supportive. I can assure there are no pressure tactics here. It was such a lovely car buying experience. After catering to our needs and really helping us to our decision, Connor brought us to Sunny to finalize the deal. He was just as knowledgeable, relaxing and supportive. He took the time to crunch the numbers in every scenario to ensure we were getting the best possible deal and that it suited our budget. I can only say great things about my experience at Bank Street Kia. I recommend them to anyone that’s in the market for a vehicle.

Written By: Shaun E

Bank Street Kia responded on November 15, 2023

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Kia was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

Bank Street Kia Bank Street Kia
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November 12, 2023

Just had the most amazing experience with Hussein at Bank Street Kia. He was very easy to work with and I will most definitely be looking to sell with him again.Thank you for a fast and efficient sale.

Written By: Melanie K

Bank Street Kia responded on November 14, 2023

Thank you for sharing your experience. We appreciate the 5 Star review.

Bank Street Kia Bank Street Kia
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November 11, 2023

We had a wonderful experience with our sales representative Younes. He was friendly, helpful, and honest. He answered all our questions, helped us find what we were looking for and kept good communication through the process. We would come back for our next vehicle!

Written By: Barbara D

Bank Street Kia responded on November 14, 2023

We are so grateful for your review. We hope to see you again soon.

Bank Street Kia Bank Street Kia
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November 09, 2023

Great experience buying. Kingsley and Connor were super friendly and helpful. Hadn't really even been considering a Kia until I talked with them when I wandered in a few weekends ago just to take a look. Smooth experience.

Written By: G T

Bank Street Kia responded on November 11, 2023

We are happy to see that you have a 5-star experience with us. Thanks for sharing.

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