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Bank Street Kia

2559 Bank St , Ottawa, ON, K1T 1P1

Member since May 21, 2015

2559 Bank St Ottawa ON K1T 1P1

Overall Score

4.4

Bank Street Kia

1413 Reviews

233
Bank Street Kia

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Bank Street Kia Bank Street Kia
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December 08, 2023

Thanks Kingsley!!! You were the best! Thank you were very helpful and made my experience wonderful!!

Written By: Lana L

Bank Street Kia responded on December 12, 2023

Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.

Bank Street Kia Bank Street Kia
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December 04, 2023

Kingsley has exceptional service, very friendly

Written By: Jax B

Bank Street Kia responded on December 06, 2023

We are so grateful for your review. We hope to see you again soon.

Bank Street Kia Bank Street Kia
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December 01, 2023

My car was having major problems and keeping it wasn’t an option for me. The team at Bank Street Kia, specifically Kingsley and Ralph, helped me find a great, affordable option that met all my needs and is going to be a great car for me. They worked around my schedule and my budget and I’m so happy with my new ride! Thanks, Bank Street Kia!!

Written By: Rhaena C

Bank Street Kia responded on December 05, 2023

Hi Rhaena, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.

Bank Street Kia Bank Street Kia
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December 01, 2023

Sold my Honda CRV to this dealership and the process was really smooth and hassle free. I initially didn’t want to hear anything about selling car to a dealership due to a bad past experience. Completed and got my cheque within 2days. Shoutout to Hussein Daoud, who convinced me and Im glad he did. HUSSEIN is the best! I really do recommend him at the dealership.

Written By: Salwath G

Bank Street Kia responded on December 05, 2023

Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.

Bank Street Kia Bank Street Kia
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December 01, 2023

If I could give a negative million stars I would. I really feel bad for all the new Kia car owners, I really wish people did their research before even going near any of their cars or dealers! Haven't you noticed their service centers are always over booked and full to capacity. Anyhow to my real review, this is the second dealership service center I tried. This whole company and their service centers are a bunch of crooks. My warranty is almost up so guess who is getting the "black"listed treatment. My 2019 Kia Forte has been giving me problems and each time I took it for service I was sent away like a crazy person. So I found my own mechanic so I could stay away from these demonic crooks. My check engine light came on a few weeks ago and my own mechanic told me it's was my transmission. I take it to the Kia crooks and after keeping my car for over 24 hours they tell me that my mechanic checking the codes voided my warranty and they sent me home with THREE different transmission codes claiming they were in history and couldn't be retrieved. I swear these positive reviews are paid for on here. These people are crooks and have given me the worst anxiety I've had in my life. The worst thing I've ever done was buy a Kia! Run while you can. Oh and Leo at Bank Street service Kia is racist. He's the one who sent me home with THREE transmission codes. I think I hate this place more than my regular service center I hated. I regret bringing my car here.

Written By: Shay F

Bank Street Kia responded on December 01, 2023

Hi Shay, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.

Bank Street Kia Bank Street Kia
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November 29, 2023

My experience at Bank street Kia today was easy going, and informative, everything was explained in detail, I’d like to thank Hussein for helping my wife and I greatly, I would definitely recommend anyone looking to purchase a car to go see Hussein at Bank street Kia. My wife, and I are very grateful for your help, excellent service, and very professional. Thanks again.

Written By: Phil J

Bank Street Kia responded on November 30, 2023

We are happy to see that you have a 5-star experience with us. Thanks for sharing.

Bank Street Kia Bank Street Kia
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November 25, 2023

Was approached by Kia Bank Street to purchase my Senior Mom’s car. They were courteous and professional and very nice to my Mom. They came to the house to pick up the car and drop off the cheque. I would recommend working with this dealership in future for your purchasing or sale needs. Thanks Hussein.

Written By: V L

Bank Street Kia responded on November 28, 2023

We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.

Bank Street Kia Bank Street Kia
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November 22, 2023

Written By: Aimee M

Bank Street Kia responded on November 24, 2023

We are incredibly grateful that you took the time out to leave us a 5-star review. We hope to see you again soon.

Bank Street Kia Bank Street Kia
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November 22, 2023

Kingsley was so nice and helpful. I really enjoyed the experience. I highly recommend visiting Kingsley for help with purchasing your car.

Written By: Abigail D

Bank Street Kia responded on November 23, 2023

Thank you for sharing your experience. We appreciate the 5 Star review.

Bank Street Kia Bank Street Kia
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November 22, 2023

Thanks Kingsley so much for all your help with our recent purchase! Come see him if you need a new car.

Written By: Peter M

Bank Street Kia responded on November 23, 2023

Thank you, Peter. We appreciate your feedback and the 5 STAR review!

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