Palladino Honda
990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E5Overall Score
Palladino Honda4701 Reviews
3368Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
June 10, 2018
Awesome experience purchasing a car from Eric and dealing with Denis, would highly recommend simple easy process with exceptional customer service.
Written By: Katie r
Thank you for this awesome review! We are happy to hear that you found our process so smooth! Enjoy the new vehicle!
June 09, 2018
Written By: Kevin S
Thank you for this awesome rating, Kevin!
June 09, 2018
Written By: Kevin S
Thank you for this awesome rating, Kevin!
June 09, 2018
The people at Palladino Honda go above and beyond for their clients. Would definitely recommend them to everyone.
Written By: Brigitte C
Great
June 08, 2018
Couldn't have been better! Couldn't have been better! Couldn't have been better! Couldn't have been better! Couldn't have been better!
Written By: CHELSEA
Chelsea, we are so happy that it couldn't have been any better! We're happy that you're happy!
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Good service but man it seems every time we go there it costs me a small fortune.
June 07, 2018
It’s one thing to get charged for a b service if there’s nothing wrong but when we get some work done like brake , changing timing belt don’t u think u could comp the b service charge??? My bill added up to over 1600$ for this visit holy crap I’m not buying a new car here ,that’s like 2 car payments u know. Next vehicle I buy I will consider the height maintenance cost of it Thx for letting me vent have a good day
Written By: JOANNE
Joanne, thank you for your feedback. We appreciate your response!
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June 07, 2018
Written By: Suzanne D
Thank you for this great rating, Suzanne!
showed up with no appointment & they helped us out
June 07, 2018
Service looked at he vehicle quickly to advise us what the problem was & provided a loaner so we could get home.rather than take a chance driving our vehicle & getting stranded.
Written By: CARMEN M
Carmen, thank you for this amazing review! We're happy that everything was so efficient for you!
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Difficulty having new tires installed.
June 07, 2018
I brought my car in twice to have the tires replaced. The first appt, I was informed that the tires, which had been ordered, were sold to another customer and would need to be ordered again. The parts advisor was polite and apologetic. Palladino absorbed the cost of one tire to compensate me for my time and the inconvenience, which I appreciate. The second appt, the work order was not properly entered into the system when I dropped the car off at 7:30 am, which meant the job had not been started when I picked the car up at 4:00. The service advisor took responsibility for the error and the service manager prioritized the job, which minimized my wait time. I was impressed by the service advisor's responsibility and accountability and provided the advisor with this feedback. Overall, due to these circumstances, I would rate the experience as average. Most of my experiences with the service dept are excellent. Thanks for taking the time to seek out feedback.
Written By: TP J
Thank you for your feedback, this is how we know what to work on so that we can be even better the next time you return! We pride ourselves in first-class customer service and I am sure that is what you will receive when you return. Thank you for taking the time to respond.
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4th time i had to bring van in for same issue and is still not fixed have to wait to here back to see when body shop will take it
June 06, 2018
Went out of my way 4 times to leave my van they tried to fix issue by changing door seals and on fourth time they called to say i could pick up van recall was completed but they could not hear the noise so could not fix. My husband had to go and took mechanic for test drive at which time he said he could hear it but not much. After this they said they will contact body shop to see if they could re-adjust door to see if that worked. This was on may 31 still have not heard back from honda to see when they could fix this issue that we have been dealing with for 1 yrs now
Written By: KALEB L
Kaleb, thank you for your feedback. Our Service Manager, Marilyn Bodson, will be in contact with you shortly. We appreciate you taking the time to respond!
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