2728 Courtice Rd , Courtice, ON, L1E2M7
Member since March 07, 2014
2728 Courtice Rd Courtice ON L1E2M71446 Reviews
241*Showing a selection of the total reviews available from Google.
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November 27, 2023
I recently purchased a 2018 Chevrolet Volt and live in Kingston. Buing a car that is not close to where you live is always a challenge when it comes time to pick it up. John Christie the salesman that sold me the car made it very easy by driving to Oshawa picking me up at the train station so I can complete the purchase and drive away with the new to me car. This dealership is one that the advertised price is the one you pay, there is no markup for paying cash. When I'm looking for another car I would definitely consider Roy Nichols Motors again.
Written By: Corson D
November 21, 2023
Have been storing and getting winter tire service for several years for multiple family vehicles. Have also purchased 2 vehicles. Each time the Service has become progressively sloopy and Customer Service poor. I decided to take brand new 2mo old VW there for winter tires. When seasonal tires were put back on, tires were brown and rims had black marks and what appeared to be scratches. When I returned with the scratched rims, they were able to buff out and clean, and indicated it was from storage. I requested bagging for future storage and was disappointed I had to return to have rims restored to the state in which they were left in their care. I went this past weekend to get my winter tires on only to learn that a winter tire stored was punctured and I would have to purchase a new tire as it was 100% improbable that this could happen during storage. What is more improbable is that a Service Technician could fail to notice this when removing and bagging for storage. Simple service standards and practices like replacing caps with Logo's upright, cleaning and problem resolution are non-existent. Roy Nichols has lost our families business over a couple hundred dollars and poor business practices.
Written By: Kim S
Thank you for your review. We always aim to deliver a great experience and it is disappointing when we don't meet expectations. We will use your feedback to ensure this doesn't happen again. Thank you for your family's business over the years!
November 08, 2023
Completely incompetent. Would avoid bringing your vehicle here at all cost. Brought my truck here for an insurance claim. They told me the work was done but I heard a noise while driving around. They let me leave the lot with a rotor that was completely split in half. Now I'm hearing other noises and their mechanics are deaf and don't know how to test a cv shaft.
Written By: Eric R
Thank you for taking the time to bring this to our attention. We will use your feedback to make us better.
November 03, 2023
Excellent buying experience with Guy. Took extra time with us and never any pressure.
Written By: Sean B
Thank you for taking the time to comment. We are pleased that your experience with Guy met your expectations. Thank you for your business!
November 03, 2023
I recently bought my car through Roy Nichols and I loved the entire experience. I had Gary as my salesman and he was always easy to contact, and helped me pick the best car for me. I highly recommend going through them to get a car
Written By: Tracking D
Thank you for your review. We are thrilled that you loved the car buying experience with Gary. We strive to deliver a great experience and it's great to know we hit our mark!