+12042695555 https://d1hgj0yy0rp5w9.cloudfront.net/tmp/2016/09/08/ba761489187f8557c1d719de34765d20.jpg

Murray Hyundai

1700 Waverley St , Winnipeg, MB, R3T5V7

Member since March 15, 2016

1700 Waverley St Winnipeg MB R3T5V7

Overall Score

4.2

Murray Hyundai

1678 Reviews

597
Murray Hyundai

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Murray Hyundai Murray Hyundai
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March 05, 2024

Another great experience at Murray Hyundai! Debbie is a fantastic service advisor, and I always appreciate knowing my vehicle is in good hands. The Service Cashier, I think her name is Katie, was helpful with explaining about my warranty as well. My one complaint is that Juno, the DOG, was not scheduled to work that day.

Written By: Val I

Murray Hyundai responded on March 08, 2024

Hi, Val. Thank you very much for taking the time to leave us your comments and for the five stars! It pleases us greatly to hear of your recent experience with us and with Debbie and Katie. We will be sure to pass along your kind words to them both. As for Juno, unfortunately she had a prior commitment that day and was unable to grace us with her presence. She sends her regards. We look forward to seeing you on your next visit!

Murray Hyundai Murray Hyundai
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March 02, 2024

If you’re looking to buy a car, Artem with Murray Hyundai is your guy. He has helped me lot , He has proper knowledge of his profession,Best service in town! Best value in town! Highly recommend

Written By: kuldeep M

Murray Hyundai responded on September 08, 2024

Thank you for your feedback!

Murray Hyundai Murray Hyundai
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March 01, 2024

Booked appointment online, got a call a couple days later saying I needed to book a weekday because the service I had selected couldn't be completed on weekends. Fine. Then I get a call the day before my appointment to confirm, and they didn't have the service correct and had to push the date again... Of the service that THEY BOOKED. Then I arrive, and there is no record of the second part of the service and they need to book me in while I wait in the service bay. I tell them the issue I want fixed. They then send me a request for $3000 worth of service including a bunch of things that I never asked for AND one of the recommended fixes was front pads and rotors WHICH WERE CHANGED 3 MONTHS AGO. Oh, and when I got the car back the e-brake still didn't work (which was one of the issues I asked them to fix). UPDATE: Brakes started rubbing again on one of the wheels within the week. I emailed them and was told I'd get a call back Tuesday. That never happened.

Written By: Chris B

Murray Hyundai responded on March 08, 2024

Hello, Chris. We are very sorry to hear your experience with us was not ideal. We have to apologize for the inconvenience that you encountered with scheduling your service appointment. Unfortunately it appears there was an issue with the company that we use to schedule our online service appointments and we have addressed this with them to help ensure this does not happen again in the future. We also apologize for any miscommunication that occurred regarding your e-brake needing to be serviced. Your service advisor, Zach, left a message stating that we would be more than happy to take a look at this for you at no charge. If you would like us to do so, please contact Zach or our service manager, Jeff Eusebio, at 204-269-5555.

Murray Hyundai Murray Hyundai
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February 26, 2024

Murray Hyundai is not willing to match other Hyundai dealers prices and from my experience were charging up to $4000.00 more for extra warranties that are optional at other dealerships. $2500 of the price they gave was unspecified or general “dealership fees.” This is only the dealership to go if you want to be charged more for the same car available elsewhere. They are not transparent with their prices and don’t like when you ask what some of the fees are for.

Written By: Lauren C

Murray Hyundai responded on March 02, 2024

Hello, Lauren. We appreciate you leaving us your comments. Please know that we do take our customer experience and feedback seriously so it disappoints us to hear you feel this way. If there was any miscommunication or if things weren't explained to you in the best way possible, we apologize. If you would like to discuss this further with our Sales Manager, Graham Millar, he would be more than happy to have a conversation with you. He can be contacted at 204-269-5555.

Murray Hyundai Murray Hyundai
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February 20, 2024

Decent place. Response time slow.

Written By: Olufemi A

Murray Hyundai responded on February 27, 2024

Hello, Olufemi. Thank you for taking the time to leave us your feedback. It disappoints us to hear that your experience was not a five-star one. We would greatly welcome any additional information relating to your experience if you are so inclined. If there is an opportunity for us to improve in a particular area, we would greatly welcome hearing about it.

Murray Hyundai Murray Hyundai
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February 18, 2024

Written By: Nitesh C

Murray Hyundai responded on February 27, 2024

Hello, Nitesh. Please know that we do take our customer experience and feedback seriously. We would greatly appreciate it if you would share with us what caused you to give us only a two star review. We would greatly welcome any opportunity to help improve our customer experience if possible.

Murray Hyundai Murray Hyundai
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February 17, 2024

2 upgrades, at same time. Helpful staff, given all options, given papers to sign, efficient, kind people, accurate time given, good experience, my old Tucson shone like a diamond after 2 hours

Written By: Heather D

Murray Hyundai responded on February 24, 2024

Hi, Heather. Thank you for taking the time to leave us your comments and for the 5 stars! We greatly appreciate it!

Murray Hyundai Murray Hyundai
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February 15, 2024

Thank you Dmitri! Great Customer service. Very kind and helpful.

Written By: vijayinder k

Murray Hyundai responded on February 17, 2024

Hi, Vijayinder. Thank you for leaving us your comments and for the 5 stars! We greatly appreciate it. We will be sure to pass along your kind words to Dimitri as well!

Murray Hyundai Murray Hyundai
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February 14, 2024

Thank you Murray Hyundai and Faran for making our experience amazing. Your kindness and help really made such a positive impact in our lives. Thank you Faran! Hope the best for all of you!

Written By: Brett B

Murray Hyundai responded on February 17, 2024

Hello, Brett. We appreciate you taking the time to leave us your comments and the 5 stars. Thank you! We will be sure to pass along your kind words to Faran.

Murray Hyundai Murray Hyundai
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February 12, 2024

Written By: Donald K

Murray Hyundai responded on February 15, 2024

Hi, Donald. Thank you for the 5 stars!

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