+12042695555 https://d1hgj0yy0rp5w9.cloudfront.net/tmp/2016/09/08/ba761489187f8557c1d719de34765d20.jpg

Murray Hyundai

1700 Waverley St , Winnipeg, MB, R3T5V7

Member since March 15, 2016

1700 Waverley St Winnipeg MB R3T5V7

Overall Score

4.2

Murray Hyundai

1589 Reviews

597
Murray Hyundai

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Murray Hyundai Murray Hyundai
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June 03, 2023

Terrible customer service. I tried to book an appointment and tried to talk to a different service advisor since the service advisor I was assigned to was not working today. The front receptionist simply told me to call back on Monday when my service advisor is available and did not suggest any other option and hung up. Definitely not going back to them.

Written By: Rhina G

Murray Hyundai responded on June 06, 2023

Hello, Rhina. Thank you for taking the time to leave us your comments. Please know that we do take our customer experience and feedback very seriously so it concerns us to hear of your experience. We apologize for any miscommunication that may have occurred when you contacted us. Our Service Manager, Jeff Eusebio, would be more than happy to discuss this with you in more detail. Please feel free to contact him at 204-269-5555.

Murray Hyundai Murray Hyundai
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June 01, 2023

Terrible experience for the service department. They’re lack of knowledge of their product and unprofessional. My vehicle’s back camera doesn’t work. I took it to the service department for 3 times. The 1st time, they made a wrong decision. After, the problem still cannot fix it. They told me need to wait for a similar vehicle with the same unit to confirm the dead unit is actually faulty. When I follow up with them, they suggest I could take my vehicle to another company (Canadian Tire) to fix it. After that, I sent an email to the Customer Service Manager, Jeff to follow up with my case. A week has passed, I don’t receive any reply from Jeff. This is my worst dealership experience.

Written By: Ricky I

Murray Hyundai Murray Hyundai
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June 01, 2023

My advisor, Faran Ahsan, was helpful and knowledgeable. This was a waiting appointment and the turn around time was very reasonable. The car was returned to me clean. There was also a special surprise gift of two nicely crafted umbrellas with a discreet Hyundai logo. The Ioniq continues to be economic to run (gas needed only once a month or less often) and a pleasure to drive.

Written By: Steve G

Murray Hyundai responded on June 06, 2023

Hello, Steve. Thank you for your comments and for the 5 stars! We will be sure to pass along your kind words to Faran! Enjoy your Ioniq!

Murray Hyundai Murray Hyundai
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May 30, 2023

Bought my first car from this dealership and I couldn’t be more happy with my experience. The staff was all so nice and helpful I’ll be recommending all my friends and family to come here!

Written By: Maria S

Murray Hyundai responded on June 01, 2023

Hi Maria. Wow! 5 stars! Thank you so much! We are very pleased to hear of your experience with us. We look forward to seeing you on your next visit.

Murray Hyundai Murray Hyundai
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May 29, 2023

I have purchased 2 cars from Tony Dang now and I would do it again if I needed a new car. I have wet to service it but the purchasing/trade in process has been as quick and easy as I can imagine. I purchased an Electric car from them and they showed me all the differences and how to charge, change all the settings and the new features BlueLink has for EVs! Also MPI at the end of the parking lot is amazing, saved a drive and some extra time as well.

Written By: Ryan R

Murray Hyundai responded on June 01, 2023

Hello Ryan. Thank you very much for taking the time to leave us your review and for your comments! It pleases us greatly to hear of your experience and we will be sure to pass along your kind words to Tony as well.

Murray Hyundai Murray Hyundai
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May 26, 2023

Worst dealership in town. Always try to charge extra. Poor customer service. They had my deposit for over a year and when time came to deliver vehicle they added 6k package. I refused to take the package as it should have been optional but they made it mandatory and refused to hand over Vehicle.

Written By: Shell W

Murray Hyundai responded on June 01, 2023

Hello. Thank you for taking the time to leave us your comments. Please know that we do take our customer feedback and experience seriously. It concerns us to hear your experience was not to your liking. Unfortunately, you had cancelled your initial order with us and then months later when you came in to place another order (on a model one year newer than the one you originally had ordered) the price had been adjusted. If you would like to discuss this matter further with our General Manager, Richard Eccleston, he can be reached at 204-269-5555.

Murray Hyundai Murray Hyundai
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May 25, 2023

Almost 5 years of ownership with my 2019 G70 and now moving to a 2023 G70. Why? Excellent car, outstanding service, amazing value. Thanks Wade!

Written By: Slip A

Murray Hyundai responded on June 01, 2023

5 stars! Wow! Thank you very much for taking the time to leave us your comments. It pleases us greatly to hear you are enjoying your car and we will be sure to pass along your kind words to Wade as well. Happy driving!!

Murray Hyundai Murray Hyundai
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May 24, 2023

Nice

Written By: Boris R

Murray Hyundai responded on May 25, 2023

Hello, Boris. Thank you very much for the 5 stars! We're pleased you enjoyed your experience.

Murray Hyundai Murray Hyundai
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May 19, 2023

Free coffee!

Written By: Rémi B

Murray Hyundai responded on May 24, 2023

Thank you for the 5 stars, Rémi! We're happy to hear you enjoyed the coffee! We'll be sure to let the tiny little barista that works inside our coffee machine know you appreciated it.

Murray Hyundai Murray Hyundai
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May 13, 2023

They are very well organized and on time. Debbie is thorough and professional.

Written By: Fran G

Murray Hyundai responded on May 18, 2023

Hello, Fran. Thank you for taking the time to leave us your comments and for the 5 stars! We are pleased to hear of your experience with us and we will be sure to pass along your kind words to Debbie.

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