Murray Hyundai
1700 Waverley St , Winnipeg, MB, R3T5V7
Member since March 15, 2016
1700 Waverley St Winnipeg MB R3T5V7Overall Score
Murray Hyundai1647 Reviews
597Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
September 26, 2023
Had an appointment booked for 1130 today, was told that it shouldn’t be long for an oil change and I’ve been stuck here until 145 pm. Not impressed. Other than that they did the job.
Written By: Raisetherail 1
Hello. Thank you for taking the time to leave us your comments and for the three stars. Please know that we do take our customer experience and feedback seriously. We apologize that you were made to wait longer than anticipated. We certainly can understand your frustration and appreciate your understanding. Sometimes things arise that are out of our control. We certainly try to avoid these instances as best we can. We very much appreciate your patronage and hope to see you again in the future.
September 20, 2023
When I booked my appointment, I was offered a shuttle service to go back home while my car was with service. When I got there, it turned out that I actually lived outside of the shuttle radius. It was pretty unfortunate because I had my 14 month old with me, so we had to wait on-site for 3-4 hours (Nothing is really walking distance from here!) Unfortunate series of events aside, the staff here was so incredible to me and my son while we waited. Debbie super kept me in the loop with everything, and even came and checked in with my son and I a few times. I really appreciated it, and he even got a teddy bear at the end of it for being such a happy guy throughout our visit. Thank you Debbie! Thank yous to the staff who happily let my son disturb you throughout the time we were there: Jacqueline, Jocelyn, Gordon!!!!, Darren, Shyloh, Artem, Amun and Juno (the dog!) Seriously. Thanks for turning a bad-news difficult situation into a kinda silly day. Appreciate you all and solidifies that we purchased our vehicle through the right dealership.
Written By: Sami J
Hello, Sami. Thank you so much for taking the time to share your wonderful comments and for the 5 stars! We are very pleased to hear of your experience with us. We are proud to have you as a valued customer.
September 17, 2023
The service here is exceptional. I brought my Ioniq in to get a block heater installed and all the fluids checked for winter. It was a bit of a long job so they drove me to my home and picked me up when it was completed. The staff are all polite and professional. Thanks for the great service!
Written By: Peter D
Hello, Peter. Thank you very much for taking the time to leave us your comments and for the 5 stars, too! We are very pleased to hear of your experience with us. We look forward to seeing you on your next visit!
September 14, 2023
Artem who was working with us is perfect! He made us very comfortable finding the best vehicle for us. Very knowledgeable and pleasant to talk to. 10 out of 10 for him. Recommend Artem to all.
Written By: Irina K
Hello, Irina. 5 stars! Wow! Thank you so very much for taking the time to leave us your kind words. We are very pleased to hear of your experience with Artem. We will be sure to share this with him. Congratulations on your purchase!
September 08, 2023
Great experience excellent customer service, staff were very helpful and provided all the required details and help
Written By: ademola f
Thank you very much for the five stars and for your kind words, Ademola! We are very pleased to hear of your experience with us.
September 06, 2023
I have driven Hyundai for the last 5 years and have used Murray Hyundai for my dealer servicing regularly. They are simply awesome and have continued to go above and beyond expectation with communication, service and price. Well done team!
Written By: Loren B
Hi, Loren. Thank you so very much for your comments and for the 5 stars! We are very pleased to hear of your experience with us over the years. Your kind words mean a great deal to us.
September 04, 2023
Amazing customer service and attention to detail
Written By: Daryl S
Hello, Daryl. Thank you so much for taking the time to leave us your comments and for the five stars! We greatly appreciate it.
August 24, 2023
Written By: Raz G
Thank you for the 5 stars, Raz!
August 22, 2023
Fast, efficient, and streamlined method of getting your car in and out as fast as possible. Extremely polite and friendly staff. Excellent workmanship. Will be returning to Murray!
Written By: Sheldon C
Hi Sheldon. Thank you for taking the time time leave us your comments and for the 5 stars! We greatly appreciate it!
August 17, 2023
Bought and deal with Winnipeg Hyundai, outstanding service but a fair distance from my home. There is an open recall for a software update so I thought I would just get it done at Murray Hyundai since they are closer to me They could not see any open recalls on my vehicle ( strange) the customer service gentleman asked me for Winnipeg Hyundai’s phone number so I googled it for him. . On hold for at least 10 min to be told someone will call me back in a day. I don’t understand how one location can see a recall and the other can’t. I’ll just make the trip to Winnipeg Hyundai and save myself the hassle.
Written By: Lara M
Hello, Lara. Thank you for taking the time to leave us your comments. Please know that we do take our customer experience and feedback seriously. That being said, we sincerely apologize for the inconvenience you encountered while trying to schedule a service appointment for your recall. The Business Development Centre that we use to book our service appointments definitely fell short with respect to your overall experience. We would like you to know that we have addressed your particular phone call and experience with them, and have been assured that they will strive to ensure this does not happen again.
