990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E54703 Reviews
3368*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
March 28, 2018
Written By: Lori F
March 28, 2018
The fact of the matter is I had a 9:00 am appointment for a recall & service B & did not receive my car until 4:00. When I was in at 2:00 pm to pick it up. ( after all 5 hours should of been sufficient to do the work it was there for ). To find out that my car had not even been in the shop yet. So what is the point of having an appointment. Whether you are waiting in dealership for your vehicle or not. There is a big problem with the way that appointment s are scheduled. Also when I booked the appointment I was told that the recall would be done as well as service B. & a complimentary wheel alignment would be done. So with that being said when I finally got my car back the service advisor said. “ we did a wheel alignment “ free of charge for all the misunderstandings that took place with my appointment. Well no you didn’t cause that was part of the original appointment. Needless to say. Not a happy Honda customer here. Although your oil change is a decent price. It’s not worth the hassle that comes with it.
Written By: MICHELLE
March 28, 2018
Written By: Michelle G
March 28, 2018
Written By: Michelle G
March 28, 2018
We purchased a 2018 CRV from Andrew Nazaruk - we have been dealing with Andrew for years, and find him a pleasure to do business with. Jason Ball completed our financial details, he's very efficient and friendly Morina Anzil gave us a complete rundown on the new features of the 2018 CRV, and my wife and I thought that she deserved a personal score of 10 for her ability to make everything easy to understand Also, excellent service from the lady in the service department
Written By: CHARLES
March 28, 2018
Written By: Randy G
March 28, 2018
The service advisor was well informed and very pleasant. My vehicle was ready at the specified time. The experience was positive.
Written By: ALICE
March 28, 2018
Postponed non-urgent work to stagger over months. Don't think tires were rotated in this service, as we recently bought a new tire to replace pot hole fractured tire in February 2018, this tire was still in same position as installed in February, rear passenger side--this was not reported to technician after service discussion. Also nest found in cabin filter and paid to have it replaced and removed. On the drive home, the heater was making a loud thumping noise. Inspected ourselves using Youtube to access behind glove box, and it was easy to resolve we found big clumps of chewed filter that had fallen onto the fan, disappointed we paid for this work that was incomplete and caused grief for fear of another different condition of a broken fan. Sent pictures to Technician to see the condition before and after. We have always had good service with Honda when our vehicles have been new, this vehicle is 8 years old, no accident, same owners .
Written By: DIANE