1325 St. Laurent Blvd. , Ottawa, ON, K1G0Z7
Member since April 16, 2015
1325 St. Laurent Blvd. Ottawa ON K1G0Z71322 Reviews
276*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
October 01, 2022
Amanda and Lesley from Bytek were really helpful in getting my first ever car in Canada, they were patient enough to answer 100s of questions I had on the car and lease, Thank you Bytek team and I love my Tiguan looking forward for a great after service as well.
Written By: Udesha M
Hi Udesha, thank you for your review! We're so proud to have been able to help you along your first car buying journey. Enjoy your new Tiguan!
September 29, 2022
Not a great experience. Definitely had sufficient support from sales rep Dilhan. We were able to negotiate a reasonable price on a vehicle; however, we had issues with communication during the credit application process... It's extremely discouraging being asked questions about your financial history, only be to congratulated on a car purchase BEFORE the credit application is approved. There was no courtesy from the financial rep Jennifer to let us know we may not be approved; instead, we were amped up and congratulated, thinking there would be no issues at all. Bytek needs to understand that people come from different financial backgrounds and they need to show restraint during this process. Not to mention, their credit check is a HARD check. We had mentioned that the car would be under MY credit and not my partner, yet they went ahead and did it on my partner, dropping her score. Overall, I think we will pass on Bytek for a car in the future. We recently bought our car at Performance Mazda, and it was a MUCH better experience. We were welcome and treated normally despite our low income and limited credit history. Not embarrassed, discouraged or outright ignored by the finance team when we simply wanted help understanding why we weren't approved. It all starts with communication, and I have no doubt they can learn from an experience like this!
Written By: Mikal H
September 25, 2022
Great customer service. Bought my Tiguan from here and they let me test drive to see if that fits in my garage which was almost 40 mins drive to my place. Great car buying experience.
Written By: AMANVll
Thank you for taking the time to leave us a review. Making sure our customers find the perfect car for them and their lifestyle is our #1 priority. Enjoy your new Tiguan!
September 19, 2022
Couldn’t ask for more dedicated support up to the very last moment, really impressed with Tim, Pierre and Jennifer getting me sorted ❤️
Written By: Erika
Hi Erika, we're so glad our team was able to make this process as simple as possible. Enjoy your new Volkswagen!
September 17, 2022
Excellent customer service and good product knowledge sales rep Dilhan. We enjoy driving the Tiguan.
Written By: Mervyn G
Hi Mervyn, thank you for your review. We're so glad Dilhan was able to help you. Have fun with your new Tiguan!
September 12, 2022
This is the third car we bought at Bytek, and Andrew Q. has been our Sales Manager every single time. His service has been excellent as always: knowledgeable, friendly, and helpful. The combo with Lesley as Financial Service Manager worked extremely well for us. Highly recommended!
Written By: Fred G
Hi Fred, thank you for your continued support and loyalty to the dealer and the brand. We're so glad we were able to help you find the perfect VW for you. Enjoy!
September 02, 2022
Amazing overall experience! Amanda and Lesley made it such an easy time and I am so thankful for all their help. Will definitely be recommending them and going back!
Written By: Chalsie C
Hi Chalsie, thank you for your review! We're glad to hear that Amanda and Lesley were able to help you during your car buying journey. Enjoy your Volkswagen!