Bytek Automobiles Inc. VW
1325 St. Laurent Blvd. , Ottawa, ON, K1G0Z7
Member since April 16, 2015
1325 St. Laurent Blvd. Ottawa ON K1G0Z7Overall Score
Bytek Automobiles Inc. VW1322 Reviews
276Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
August 18, 2022
Best garage in town, tony is the best technician you’ll meet.
Written By: Cedric B
Hi Cedric, thank you for your review! So glad Tony was able to help!
August 18, 2022
Written By: Ryan H
Hi Mr Hartvich, We are sorry to hear about your experience with our dealership. We always operate with the goal of providing an exceptional experience to our clients, and to make sure every clients leaves happy with our service. We would like to discuss the incident with you further so that we can resolve this issue and learn from our mistakes. Please contact me, Louis Boulanger Service Manager, at (613) 745-6886 at your earliest convenience. Thank you.
August 17, 2022
Very kind staff and quick response
Written By: Sean C
Hi Sean, thank you for your review!
August 14, 2022
Written By: DeN4ik
Thank you for your rating!
August 13, 2022
Amanda and her colleagues were great to work with. To the point and transparent. Their team was by far the easiest to work with, wouldn't hesitate to recommend this dealership to anyone else.
Written By: Simon P
Hi Simon, thank you for your review! We're happy to hear of your experience with Amanda and the whole team. We hope to be able to serve you again in the future!
July 28, 2022
I reçeive a very good service from Tim, Ann and another one but I don't Know is name.
Written By: Francoise S
Thank you for your rating!
July 25, 2022
Great experience throughout. Car was there in the 3 weeks promised. Super friendly staff who made feel as if we were part of the family.
Written By: Yvon S
Hi Yvon, thank you for your review! We're so glad we were able to help. Enjoy your new Volkswagen!
July 24, 2022
Written By: Claudyves B
Thank you for the rating!
July 19, 2022
I would give the service department 10 stars if possible. I had a great experience, this should be the only VW dealership to visit in Ottawa *Update* My stars has dropped due to the fact that, it is quite a hustle to set up a service appointment. You basically have to leave a voicemail and play phone tag hopefully to get an appointment. The online appointment option barely works. The portal sends you a verification code via text or email. When you enter the code it tells you the code is wrong. I’ve tried the text and email option multiple times with no luck. I would suggest whoever picks up the calls and fwd you to service voicemail, set up the service appointments themselves to avoid the phone tag. Make sure your online portal for service appointments actually works, if you are providing this as an option. There’s a noice in my steering wheel which was supposed to be fixed during my last service which was not. Theres an annoying airbag notification with my Atlas which has been ongoing since December 2022. Theres a recall with no fix at this point and their solution is to make sure there’s nothing on the passenger seat. It still beeps either way and you can imagine getting this beep every 5 seconds on a long ride. Very disappointing of VW with no fix for this recall and no temporary solution from Bytek service.
Written By: Daniel &
Hi Daniel and Jennifer, thank you so much for your review! We're so glad you enjoyed your experience and we hope we can continue to serve you in the future.
July 17, 2022
Written By: Sarah L
Thank you for your rating!
