Bank Street Kia
2559 Bank St , Ottawa, ON, K1T 1P1
Member since May 21, 2015
2559 Bank St Ottawa ON K1T 1P1Overall Score
Bank Street Kia1413 Reviews
233Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
October 16, 2023
I sold my car to them, they gave me a fair offer and the experience was great, smooth and easy. They took care of everything from A to Z. Ask for Hussien, he have such a great hospitality and customer care service.
Written By: Adnan B
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
October 14, 2023
I am extremely happy with the car sale experience with Hussein. He was professional and provided great customer service. Highly recommend!
Written By: Denise J
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
October 11, 2023
Great experience with Kingsley. No pressure and all pleasant. Ralph has also been a great help in informing us of all that we need to know. Thank you for the pleasant experience.
Written By: Johée D
Thank you for sharing your experience. We appreciate the 5 Star review.
October 10, 2023
Dear Bank Street Kia, I recently contacted Bank Street Kia and unfortunately had a very disappointing experience. From start to finish, it was clear that customer satisfaction was not their priority. Mohammad Abdallah the manager seemed disinterested and unhelpful. I felt ignored and undervalued as a customer. Thank you for your attention to this matter.
Written By: CARMAX I
Hi Carmax Inc., we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
October 06, 2023
Very friendly, caring and responsive folks. Everyone was most cool. Highly recommend. Thank you Kingsley and Ralph for a friendly and fast experience!
Written By: Tyler P
We are so grateful for your review. We hope to see you again soon.
October 05, 2023
So far all good. Go see Kingsley!!
Written By: John L
We are so grateful for your review. We hope to see you again soon.
October 04, 2023
Had a mediocre experience at KIA Bank Street. Went to see/test drive a 2024 Sportage EX and was convinced I was gonna buy it later that week - but instead, they put me in the most basic bare-boned model that had none of the options I was looking for. Kingsley was amazing - he’s the only reason this is a 2 star and not 0. Nobody reached out after my visit despite being told they will find me a Sportage EX asap. I only for a generic “Thanks for coming by blah blah test STOP” text message one week later. I replied with how I didn’t have the best experience but was looking for a second chance … no reply. Then another 3 days later - two more generic automated messages. Almost like none of my concerns were even read. If I’m buying a brand new 30k + car I’d at least expect someone to reach out and ask, not wait a week then hit me with an automated text message. Bought a Sportage EX from Hunt Club instead as they actually cared to get in touch. Michael, keep up the good work. The rest was a zero.
Written By: Em V
Hi Em Vee, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
October 03, 2023
We all know prices of cars are posted online now and they still tried ripping me off a couple thousands. If you don't want to get ripped off and want an honest salesman, don't go here. Also take note of all the 5 star reviews posted two days ago noting the same person.. take that as you wish
Written By: Tania L
Hi Tania, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
September 30, 2023
I visited this Kia location the other day and I was assisted by Hussein, he was friendly and helped me with my needs. I recommend you speak with Hussein for all your vehicle needs.
Written By: Basherah O
Thank you, Basherah. We appreciate your feedback!
September 30, 2023
I just want to say that I’ve had an amazing experience all because of Hussein and his hospitality and quality of service. Went in there unsure but came out happy because of how good the customer service was that hussein provided. Sold my car to him and the offer was incredible. If any of you are thinking of going here, ask for him. You won’t regret it
Written By: mary a
We are so grateful for your review. We hope to see you again soon.
