990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E54704 Reviews
3368*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
February 14, 2018
Walking into this dealership has always felt nice, mainly because I grew up with Hondas. Our family purchased everything from Legends to Preludes and Accords here, and it's certainly contributed to my affinity for Honda automobiles. I currently own a 2009 Honda Fit, and the thing drives essentially like the day we drove it off the lot. So, yeah: I love Hondas. In truth, Palladino Honda largely lives up to this legacy from a service standpoint. Nowadays, the service department has evolved into an efficient machine that books you, reminds you (reminds again via e-mail,) and even shuttles you to work at near superluminal speeds in an Odyssey. It's all a very impressive feat to me (though I've really no frame of reference for comparison) that they offer all this along with free dark roast french coffee, ginger ale, and WiFi. On top of all this, the staff is very pleasant, conversational, and efficient. So, as far as service departments go, I couldn't be happier. (Especially when I grab another ginger ale and no one slaps me.) I guess the only downside for me is the price of repairs. As most Fit owners can probably agree, it's miserable to have to pay for tune ups and parts. Often I have to go elsewhere. Were money not a factor, I'd happily cosy up with my Android on one of their wonderful couches, connect my Wifi and sip on free beverages whilst these repairs take place, and dream of what it might be like to own a Type R Civic.
Written By: Eric M
Thank you so much for this flattering review, Eric! I really enjoyed reading it! We’re so happy that you have stayed so loyal to the Palladino Honda family and that you have nothing but great things to say about your experiences. We really appreciate having you! Those Fits are nice little vehicles, we’re glad you think so too!
February 14, 2018
Repair to starter. Marilyn - service agent - very prompt and courtesy Thank you for the loaner vehicle and completing things on time
Written By: GIUSEPPE
Thank you for the great review, Giuseppe! We appreciate you choosing Palladino Honda!
February 14, 2018
Oil change turned into a million things that need to be fixed. Dan in service gave me my best course of action, and steered me in the right direction. Thank you!
Written By: LAURA
Laura, thank you for the 5-Star review! We're happy that Dan was able to make your experience a positive one!
February 14, 2018
Sincere thanks to the Palladino Service Team for the prompt and courteous service - I was able to call to book an appointment that morning and drive away later in the afternoon knowing my block heater checked ok. Special thanks to the Service Scheduler, Dan, the Service Advisor and to the tech who worked on my Honda. PH
Written By: PAUL
You are very welcome and thank you for the fantastic review, Paul! We're happy that we were able to make the experience so positive for you with our efficiency! Thank you for choosing us!
February 14, 2018
Our salesman Chase Woitowich at Palladino Honda was very Knowledgeable and Personable and provided a top-notch customer service experience. Thank you Chase for all of your help.
Written By: DAVID W
Thank you for the amazing review, David! We're so happy that you had such a positive experience with Chase!