Palladino Honda
990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E5Overall Score
Palladino Honda4704 Reviews
3368Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
Customer service
January 18, 2018
Waited a half an hour to get my car which was unprepared & didn’t have the truck handle installed. 1st week my pre used cars engine light came on. Tried booking an appointment yet was told that if I brought it in I’d have to wait on the shuttle but they couldn’t give me a time? Or a loaner car? What kind of service is that? You know people work for a living right? Not pleased nor will I refer anyone.
Written By: DYLAN R
Dylan, we are disappointed to see this review. Our Service Manager is looking into your situation and she will be in contact with you.
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January 18, 2018
Written By: Martial A
Thank you so much for the awesome review, Martial!
January 18, 2018
Written By: Martial A
Thank you so much for the awesome review, Martial!
very courteous and knowledgable
January 17, 2018
Appointment was given in quick time. Staff was courteous and keep me updated on any work that need to be done. Overall. Excellent service and demeanor.
Written By: CONNIE
Thank you for the glowing review Connie! We're happy that your experience was so positive.
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radio and clock not working after battery being dead and boosted. Radio showed word "code"
January 17, 2018
I came without an appointment because had problem develop over weekend. Courteous and fast service. Much appreciated. And was thankful to be instructed on how to fix this myself if it happens again.
Written By: JOCELYNE R
Jocelyne, thank you so much for the lovely review! We are happy to be of service!
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Palladino Honda - Sudbury ON
January 17, 2018
Rob Shea provided outstanding service. He oozed trust and integrity. I would definitely purchase another vehicle from him in the future.
Written By: Steve
Thank you so much for the amazing review Steve! We're happy you loved our Rob Shea! We're happy to have your loyalty!
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pleasant
January 17, 2018
very professional , but at the same time I was met with informative, helpful, patient, and down to earth people, a very enjoyable meeting...I will buy again from this dealership
Written By: DENIS
Thank you for the awesome review Denis! We appreciate your loyalty and we are happy to have you!
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January 17, 2018
Love Honda Product ..Love the CRV ... Very Good services....
Written By: Aline C
Thank you so much for the lovely review Aline! We love the CRV too :)
January 17, 2018
I have to drop my rating of Palladino Honda from a 4 to 1 star. In the past, my experience has been pretty good. My absolutely favorite thing about Palladino was their online booking! I used to tell everyone that booking for service was so easy as you didn't have to call anyone and could easily choose your slots. Welp, as of now, that convenience is gone. The online system is horrible, slow and makes you choose an advisor, which makes zero sense because the slots available aren't even valid (like Canada Day, as example). On top of that, you can't cancel the appointment easily, as the system doesn't let you reopen appointments. Horrible software - their website has gotten so much worse as well to the point you can barely click on anything. I ended up taking my car to Moonglo Auto and was surprised by how great the service and booking was there. My only though is that Palladino has reached that point where theyve grown too fast and no longer care about customers. It was a good run, but I will surely take my business elsewhere in the future.
Written By: J S
J S, we're disappointed to read this review. Unfortunately due to your screen name, we are unable to contact you directly and kindly ask that you reach out to our Assistant General Manager, Cody Arnett by emailing cody@palladinohonda.com
January 17, 2018
Written By: J S
Thank you for the great review, Jon!
