Brantford Honda

November 29, 2023

My fiancé and I just bought a car from Brantford Honda and had the pleasure of working with Hayden! He was approachable, patient and knowledgeable while helping us buy our first car. We would recommend him to anyone looking. Thanks again Hayden :)

Written By: Taylor R

November 28, 2023

My experience with the sales rep Logan Hunt at Honda Brantford was fantastic! He was knowledgeable, patient, genuine, and professional. I highly recommend reaching out to Logan Hunt.

Written By: Zahra Y

November 27, 2023

I went to look for car on Friday around 1:00 at Honda and the salesman hunter was supper helpful too help me find something around my budget and I will be back to finish the rest of my paperwork this week ! Thank you Hunter if guys need car go see hunter at Brantford Honda He will help u guys out

Written By: DJFG G

November 25, 2023

The visit was amazing! Aaron was more than amazing with his customer service. He personally helped me with a payment method for the Ford Escape we were looking at. I would say that Aaron deserves all the praise he gets... he is a one-of-a-kind employee.

Written By: Brandon F

November 25, 2023

Always great service when I bring my car in for service and work.

Written By: Mike B

November 23, 2023

Written By: S_Margaret H

November 15, 2023

Bought a Honda Civic hatchback sports touring 3 months ago from Brantford Honda. Great dealership, exceptional product and service. Big thanks to Mike (general manager) and Aeron (salesman). They will do their utmost best to accommodate their customer. Thank you, William

Written By: Qui L

November 10, 2023

I was A LONG STANDING customer (since 2007 to 2023) of Brantford Honda. I got sick with ovarian cancer back in March 2023, had to have multiple surgeries. This coincided with my lease coming due and i was physically unable to drive it back to Brantford to trade in my car at that time. I spoke to Scott, the retention manager, and told him of my situation and he told me that we could work something. Stupidly, I thought this was 1 less thing I had to worry about but i was I SO WRONG. I called Scott a couple of times, left msgs and kept them in the loop via email about my health to ensure they didnt think that I was ignoring them. FFWD to August 2023, I had a couple more procedures, had to get back to wrk so I decided to call Honda Finance directly and work something out, e.g extend lease(This part in and of itself is a whole other traumatic event ) etc. as Brantford Honda's communication was horrible. I signed some ppwk and thought things were good to go. I come to find out Honda Finance spoke to my "home aka Brantford Honda" dealer and they told them that I have made no attempt to contact Brantford Honda and that I was in default of the full buyout of the car. Brantford Honda had me down as full term buyout which was WRONG, it was a lease extension buyout via monthly pymts so this was relayed to Honda Canada Finance and collection procedures commenced. My car was repoed in front of my neighbors and family in the most utterly humiliating way in August (I had no payments for 3 months, not 6, 12 mths or 2 yrs!!! 3 months should never warrant a repo! I've contacted other dealers and they all were collectively horrified and baffled at what transpired). I reached out to Scott and Ms. Purkiss (gm) the next day to tell them what happenedand to voice my extremedisappointment. I got an email several days later but no phone call or follow up that demonstrated any care or concern. They absolutely unequivocally could care less. This is what i get for being a loyal customer for 15+ yrs and my fam as a whole for 25+ yrs.Thank you Branford Honda and Honda Canada for letting me down at the worst time in my life. Now thanks to you, I have a repo on my credit report, no car, have missed countless doctors appts, treatments and added loads more stress to an already fragile body. I would RUN, not walk away from this dealership because they do not care about their loyal customers or customer service whatsoever and this situation might happen to you! Now on to OMVIC.

Written By: Lindsay B

November 09, 2023

I have been servicing my vehicles with Brantford Honda for the past 16 years. They treat me like family and I trust them to have my safety and needs as a top priority. On my last visit, I had new snow tires installed. Trevor listened to what I was asking for and now I have a safe, quiet and smooth ride.

Written By: Sharon S

November 03, 2023

This dealership is awesome from test drives to trade in appraisals. We had the pleasure to do business with them thru Hayden one of their sales rep, this gentleman really cares for his customers, did go the extra miles answering inquiries even outside his work hours. Super pleasant, listens to the customer, overall super nice and honest guy. We did not end up buying a honda for now but they hold true to their ads of buying your car even if you don’t buy theirs. It was hard to believe that there are dealerships like this. Having said that, my next ev will be Honda, for those who want to experience top notched car buying experience look for Hayden, he won’t let you feel that typical dealership’ being forced ‘ to buy feeling. Let alone , he will make you feel like a VIP from answering your text promptly and waiting for you even if you show up hours late.Keep it up Hayden.

Written By: joy a