Palladino Honda
990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E5Overall Score
Palladino Honda4707 Reviews
3368Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
August 06, 2017
Sales department review: I went in on 2 or 3 occassions as I was seriously looking to purchase a new or used vehicle. Very aggressive sales techniques, very aggressive sales manager. Advise that all other brands of vehicles will break down on the side of the road, except a Honda. Openly bashing other vehicle brands and other local dealerships in the local market. Completely unprofessional manager, no respect for my time. Honda is known for its great vehicle and this dealership was recommended to me, but I feel my own personal experience was negative, decision was to purchase a vehicle at another local dealership.
Written By: Pauline N
Paula, we apologize about your recent experience with us but would like to discuss the situation with you. Please contact our General Manager Lee Mulligan at your convenience by telephone 705-673-6733 ext 259.
August 06, 2017
Sales department review: I went in on 2 or 3 occassions as I was seriously looking to purchase a new or used vehicle. Very aggressive sales techniques, very aggressive sales manager. Advise that all other brands of vehicles will break down on the side of the road, except a Honda. Openly bashing other vehicle brands and other local dealerships in the local market. Completely unprofessional manager, no respect for my time. Honda is known for its great vehicle and this dealership was recommended to me, but I feel my own personal experience was negative, decision was to purchase a vehicle at another local dealership.
Written By: Pauline N
Paula, we apologize about your recent experience with us but would like to discuss the situation with you. Please contact our General Manager Lee Mulligan at your convenience by telephone 705-673-6733 ext 259.
Completely satisfied
August 04, 2017
Highly recommend Matt and the Honda team. Very thorough and professional. Will be returning to Matt when this lease ends
Written By: CAMY
That is wonderful to hear Camy! Thank you for choosing Matt and the Palladino Honda team. We look forward to taking care of you for all your vehicle needs in the years to come.
Related Staff:
Jay is super knowledgeable and a great guy too!
August 03, 2017
Super test drive and demo. Then went through everything when CRV delivered. Definitely loves his Hondas! Explained all the options and extras clearly too
Written By: Lisa/Greg
That is so awesome to hear Lisa and Greg. Thank you so much for your feedback!
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Overall good experience
August 03, 2017
Sharp, witty, exuberant. Those are words I'd use to describe our sales rep. He also knew his product. Great overall sales experience!
Written By: Ed/Anne
That is fantastic to hear Ed and Anne! Thank you so much for your wonderful review.
Related Staff:
Excellent Service
August 03, 2017
All of our questions were answered, and there were no questionable or pushy sales tactics. We went in with the determination to leave with a vehicle, and we believe we left with the right one for us. Thank you Jay and Dennis. Steve and Michelle Baptista
Written By: Steve/Michelle
Thank you so much for the awesome review Steve and Michelle! We know you will love your new wheels.
Related Staff:
Service was good
August 03, 2017
The service was good but the process was a bit lengthy. Chase was very personable and Denis was very informative.
Written By: STEPHANIE
Thank you for your feedback Stephanie! We hope you enjoy your new vehicle.
Related Staff:
Very helpful, attentive, and accomadating.
August 03, 2017
Honda always take my concerns seriously. I appreciated the shuttle service as well as the loaner car. Also, the wait time was very acceptabl. Thank you very much. Always a pleasant experience.
Written By: NATALIE A
Thank you Natalie!! We appreciate hearing your feedback.
Related Staff:
Sudbury dealership Worst of them all
August 03, 2017
got this CRV fully warranted pushed the button on the dash with my finger and the volume button came off. contacted Honda deal they said its impact damage. i feel that this is ridiculous as the impact was my finger pushing the button..... Honda customer service was rude and completely no help basically saying i have to pay for it because it is impact damage. contacted the manager of the dealer and he never even emailed me back i had to call and leave him messages to get a hold of him. this repair is over 500$ .... on a separate issue they were to fix the air conditioner and lighter plug in and they had my car for a full day not able to offer me shuttle service on top of that and when i got my car back everything stopped working within 3h of having it. not impressed again.... media will hear about my experience and the quality of the crv will be mentioned as poor
Written By: MAURICE
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August 03, 2017
Written By: Karen A
Karen, we appreciate the rating!
