Palladino Honda
990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E5Overall Score
Palladino Honda4707 Reviews
3368Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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My experience
June 28, 2017
Couldn't of asked for a more welcoming, and enjoyable experience with Rob and the rest of the Honda staff. Hands down the best service in town.
Written By: Marcus
Marcus, we hope you enjoy your new Honda Civic! Thank you for the awesome feedback. Have a great summer.
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Excellent service all around!
June 28, 2017
From the service appointment coordinator phone call to the warm welcome at the dealership at the service desk, everything was great. All were very efficient, including the shuttle service driver
Written By: JEAN P
Jean Pierre, we appreciate hearing you feedback! Thank you for choosing Palladino Honda.
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Professionally handled at every stage of my service need at this time.
June 28, 2017
Air conditioning was not working,problem located ,Dan ordered parts and when parts arrived he called me and an appointment was arranged. Arrived for appointment for 8am. Dan had car brought into shop and Matt immediately started working on it. I left dealership and when I returned, hours later, vehicle was ready to go. Between Dan and Matt this was a very positive experience.
Written By: BRIAN
Brian, that is fantastic to hear! Thank you for the awesome feedback.
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Good, everything was itemized and efficient.
June 28, 2017
Although I was disappointed with the amount of work my crv required, I was pleased with the services provided by the staff. All of my questions were answered effectively and my crv is now much happier.
Written By: DONNA
We are so glad your CRV is much happier now after coming to visit us, Donna! Thank you for your feedback.
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Great
June 28, 2017
This was my first time buying a car and dealing with Palladino Honda. Jay was a great salesman, knows his stuff and is a great guy!
Written By: Natalie
Natalie, thank you for the awesome feedback about your experience with Jay! We hope you enjoy your new vehicle.
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Can you not finish the job you started?
June 28, 2017
Ive been to your shop too many times now for a 2017. First i was told no issue. Then I had an oil change done, but the staff failed to reset the maintenance light upon conpletion and still told me there was no granny issue. Now finally after almost 2 weeks with a 'courtesy vehicle that was lesser than my own, and picked up in below par condition, my transmission was fixed yet you still fail to reset the maintenance light. Staff at this location does not pay attention to detail whatsoever and customer service requires some serious improvement.
Written By: JENNIFER
Jennifer, our Service Manager Ray Duguay will be in contact with you today.
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Rob was very helpful finding my new car!
June 28, 2017
Rob did everything he could to ensure that my wife and I had a positive experience shopping for our new car. Thanks Rob!
Written By: Mitchell
That is excellent to hear! Thank you so much for choosing Rob and the Palladino Honda team.
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Car still makes the same noise
June 28, 2017
My car is never going back to that shop. Still makes the same noise I brought it in for, 3 separate issues and noises, (ac not working/chirping sound/lock squealing) service kept telling me tenchician couldn't diagnose. I lost my patience and suddenly the technician could hear the sounds I mentioned. I told them ac quit when car left to idle, called me back and told me ac was working and no issues and I'd have to bring it back again when it kicked out again. I insisted they let it idle, and sure enough the ac kicked out, just like I originally said it does. Same thing with the lock, I was told tech couldn't hear it, I insist he tries again, sure enough he hears the noise. And my car is still squealing and chirping despite parts being changed, it only started right after I brought my car in for an oil change last month. I'll bring it somewhere else, the warranty means nothing when the techs can't figure out what's wrong with my car.
Written By: JULIA
Our Service Manager Ray Duguay will be in contact with you shortly.
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June 28, 2017
We upgraded from the 2016 Civic to the 2017 CRV when our family grew this year. We received excellent service from Rob.S and enjoyed or experience. I have and will continue to recommend Palladino Honda. We also got great help from Stefanie in finance. Thank you so much!
Written By: Samantha R
Pleasant, professional & Helpful
June 28, 2017
Ellis went above and beyond to meet our needs. The ease of dealing with Palladinio staff was much appreciated. We would recommend Palladino to our friends.
Written By: CHARLENE
That is so awesome to hear Charlene! Thank you so much for your feedback. We know you will love your new Honda CR-V.
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