Henley Honda

March 04, 2020

got my car from here

Written By: deborah p

March 04, 2020

got my car from here

Written By: deborah p

February 29, 2020

Many thanks to Tom, Brayden and Brandon for making the process of acquiring a new Honda Civic a very pleasant experience. Brayden was great at explaining the new safety features of the vehicle and how to engage them and was very knowledgeable. Brandon explained the terms in great detail that were easy to understand. I must say the staff there are nice to deal with.

Written By: G.

February 29, 2020

Written By: Muhammad H

February 26, 2020

Thank you to Brandon for his knowledge & assistance purchasing our latest 2020 CRV. Our experience with Henley Honda has always been great.

Written By: Jane D

February 23, 2020

Poor customer service. Over the course of several interactions with Henley Honda (ranging from purchasing a vehicle to standard service maintenance), all of which resulted in poor customer service, we have decided to use a different Honda dealer for future needs. Here are a few examples: 1. When driving to the dealership to look seriously at a used van to purchase (we had a scheduled appointment with the sales person), they called us to say that they just sold the van (we ended up purchasing a different van from them). 2. After explaining our budget to them, they continued to try to upsell us. When we declined everything they offered, they then proceeded to give us for no charge some of what they were just trying to sell us. 3. There was absolutely zero follow-up to the sale of the van to see how we were liking it or if we had any concerns. 4. Compared to other Honda dealerships which make sure to follow-up with their customers after any service, Henley Honda does not do that.

Written By: Joel O

February 22, 2020

I walked in today looking for a specific year and model Honda vehicle, a 2018 Accord. I was given to a salesman that was an older gentleman. Without so much as making eye contact with me he asked what I wanted. He wrote down what I said on his hand with pen then said “Nothing like that here... sorry” and that was it. A Honda dealership without a 2 year old car kicking around? Okay, I guess. But that was the entirety of the conversation. No help to find something else or to ask us what our needs were. Just ended the conversation and walked away. It could have been fairly easy to persuade me into any other vehicle with the right sales tactics or ANY conversation. But instead I felt unwelcome because I wasn’t asking for a 2020 model. I went to another Honda dealership this morning and bought a $30,000 sale (2019 model) just hours later. I have owned 3 Hondas, and this is my 4th. If Henley was my first interaction with the Honda brand, I would not have bought a Honda. I would not come here to but my next Honda.

Written By: Amanda D

February 22, 2020

Written By: David Y

February 22, 2020

Written By: David Y

February 11, 2020

I purchased my Honda CR-V Sport 2020 a few weeks ago and I couldn't be happier! The experience was incredibly positive - I hadn't been in to Honda for 12 years - it was an old CR-V! Starting from the moment I walked in the doors and on car pickup day! Joe Scavo (Sales Consultant) greeted us and was most welcoming! Joe is professional, friendly and most importantly - transparent! It was a quick initial drop-in and Joe was quite thorough and not pushy at all. A few days later I went for a test drive in the 'best' conditions - okay a smidgen of snow storm - what better way to test the CR-V! Joe was again quite thorough to explain all the features - perfect test drive! Back to Honda to discuss options with Joe (sold!) - I then discussed the financing/warranty options, etc. with Brandon Houtby (Financial Services) who was also incredibly friendly and most helpful - and again without any pressure. Also briefly met Dan Chamberlain (Manager, New Car Sales) - what a great team they all are! I picked up the CR-V a few days later and again Joe was amazing - reviewing the features and such before I left with my new wheels! Can't recommend Henley Honda enough! What a great experience for someone who resisted getting a new car for so long - truly was the icing on the cake! Many thanks to the great folks at Henley Honda - I absolutely love my new CR-V! Don't even get me going on the heated steering wheel and seats! ;-)

Written By: Tammy S