Brantford Honda
378 King George Rd , Brantford, ON, N3T5L8
Member since March 28, 2014
378 King George Rd Brantford ON N3T5L8Overall Score
Brantford Honda2413 Reviews
1293Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
September 25, 2023
Horrible customer service from rep Vali. I inquired about a new car online ( specifically a white one) the sales rep responded with timeline of arrival for a black one. I asked several questions ( such as going interest rate, if the car I want isn’t coming to them until December if they can source from another dealership. After a few vague responses all ending in “book an appointment “ back and a new timeline on the car I was inquiring about, I responded saying I wanted to be removed from future communications. This led to a response of “ that was fast lol ” where I shared my questions were not being answered and I would look elsewhere. The response back and I quote was “ Huh? I actually answered all of your questions the car that you inquired about was a Honda HRV sport. I told you what we had and the waiting list. Not sure if you don’t understand but whatever bye. Best of luck finding a vehicle.“ SUPER unprofessional and I would absolutely never purchase a car from a dealership like this.
Written By: Savanah G
Savanah Gosse, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please email our customer care at your earliest convenience so we can make things right info@brantfordhonda.com
September 23, 2023
Great experience - Hayden was very helpful!
Written By: Paul B
We appreciate your positive review about your recent experience with us!
September 20, 2023
Just purchased my first vehicle from Brantford Honda. 10/10 customer service. They are all very professional, courteous, and welcoming as soon as you enter. Thank you to Hunter Richardson for going above and beyond in all aspects and making this experience pleasant and fun! Definitely recommend Brantford Honda to anyone looking for a new vehicle!
Written By: Tay S
Hi Tay Smith! We're so happy we were able to help you out!
September 20, 2023
Just recently bought a used car from Brantford Honda and was very happy with the service! Our salesperson was Hayden Taylor and he was great. He was friendly, answered all of our questions and was honest in his opinions.
Written By: Brittany D
We appreciate your positive review about your recent experience with us!
September 19, 2023
Had a great experience getting a new car with Scott McCulloch! Scott is amazing and provided an exceptional experience All of the staff is super friendly and have a smile on their face every time I’ve gone in. I highly recommend Scott and Brantford Honda as a place to get your new car.
Written By: Diego C
Hi Diego Chacon, thank you so much for your positive comments about Brantford Honda and Scott!
September 16, 2023
Doesn’t satisfy for service
Written By: Tejas P
We're sorry to hear your experience was less than 5-stars. We'd love to have the opportunity to make things right, please contact our customer care manager at your earliest convenience, info@brantfordhonda.com
September 15, 2023
Written By: Jash D
We're sorry to hear your experience was less than 5-stars. We'd love to have the opportunity to make things right, please contact our customer care manager at your earliest convenience, info@brantfordhonda.com
September 11, 2023
They will try to get you in the most expensive car possible. Oh you’re on a budget? Forget it you should try our newer car. First time car buyer? Let’s not discuss price let’s just usher you straight to finance. Just wanted to browse? How about paying 50000 for a car that’s 3 years old with 30000 km on it.
Written By: How T
Hi there, we apologize for the less than 5-star experience. We'd love to learn more so we can make things right. Please contact our customer care manager at your earliest convenience, info@brantfordhonda.com
September 10, 2023
I had a visit there there nice and helpful.
Written By: Kevin M
September 06, 2023
Don’t take the complimentary car wash when you go for service. My car came out with a lot of scratches. Serviced my car on 9/5/2023 didn’t see them till I got home, in which case it was too late to go back. It was my fault for not checking it at the store, the least I can do is warn others.
Written By: Manee V
Hi Manee, Please contact our customer care manager at your earliest convenience, info@brantfordhonda.com. We're sorry this happened and would like to make things right.
