Sherwood Honda
30 Automall Rd , Sherwood Park, AB, T8H 2N1
Member since September 25, 2014
30 Automall Rd Sherwood Park AB T8H 2N1Overall Score
Sherwood Honda2723 Reviews
848Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
February 28, 2016
We went to quite a few dealerships before we decided to purchase at Sherwood Honda. They were the only place to offer us a fair price right from the start. Everyone else tried to work an additional $10,000 into the payments and hope we wouldn't notice. *Always calculate the end price (payments x payment period) to find the actual price and ask them to explain how they got there. If they are on the level they should have no problem explaining it* Everyone was friendly and accommodating and their customer service was excellent. There was no pressure or annoying daily phone calls like some of the other dealerships. Me and my girlfriend each purchased a vehicle and had difficulty financing both at the same time. The finance department worked very hard to get both vehicles financed and match the quoted price even with a change in interest rate. I would highly recommend Sherwood Honda, specifically Hoang and Keneel as they worked extremely hard to make sure we were happy and got us into our new vehicles as soon as possible. I can personally say that I will be a Sherwood Honda customer for life.
Written By: Adam P
Purchased Honda CVR
February 28, 2016
I received excellent customer service from Sherwood Honda. Jimmy really listened to my ideas and answered all my questions treating me with respect and high esteem as a female customer. He struck up a conversation with me treating me as an equal and valuing my opinion. He was honest and direct and focused on what I needed in a vehicle, giving me valuable information and guidance in my purchase. Kate Erickson
Written By: Kathleen
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Never again
February 19, 2016
After receiving my used car we noticed a pile of work needed, to their credit they admitted there were open work orders that were never completed. No big deal everyone makes mistakes right. I sent my cousin to buy a used vehicle also and not only did they fail to perform the work needed on their own open work orders they are trying to get of doing the repairs needed. Nobody I know will EVER go to this dirt lot in disguise again!
Written By: Sean
Hi Sean, Thank you for your feedback and referring your cousin, we do appreciate it. I have spoken to Lisa and I believe we have rectified all issues and we are looking forward to regaining her confidence in Sherwood Honda. I hope your Infiniti is treating you well and if you have any questions where you would like to talk directly to me please don’t hesitate, Regards, Quinn Kary General Manager
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Researched Honda CRV online and new what I wanted
February 19, 2016
Made contact with Sherwood Honda using there website contact information. After several emails with the sales rep we scheduled a test drive of the Honda CRV Touring we had researched. The vehicle preformed as per all the reviews and later that afternoon we drove it home. Everyone in the transaction had there i's dotted and 't's crossed and a professional transaction occurred in great time with no delays. Will purchase our next Honda from this dealership.
Written By: BRANDON
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February 17, 2016
Bought a pre owened car from Samantha, she was great! A great buying experience overall, hassle and pressure free. Relaxed buying atmosphere! Didn't harass you like other dealers! Great team at Sherwood Honda! Thanks for making it easy to buy a vehicle! Highly recommend the dealership, for used or new vehicles.
Written By: Harry H
February 17, 2016
Bought a pre owened car from Samantha, she was great! A great buying experience overall, hassle and pressure free. Relaxed buying atmosphere! Didn't harass you like other dealers! Great team at Sherwood Honda! Thanks for making it easy to buy a vehicle! Highly recommend the dealership, for used or new vehicles.
Written By: Harry H
February 15, 2016
The service was great and the staff was very friendly.
Written By: victor c
February 15, 2016
The service was great and the staff was very friendly.
Written By: victor c
terrible customer service
February 12, 2016
We had an appointment this morning at 9am to get a sticker on our Odyssey. We didn't get served until 11am. This was incredibly inconvenient and i just wanted to make the manager of the servicing department aware of this terrible customer service.
Written By: Meagan
Hello Megan & Darren, I am very sorry for your experience (I believe you two are talking about the same circumstance). It was unfortunate that our overhead door had broken down while your vehicle was in our shop. The reason some vehicles went in and out after you was that they were not trapped inside. Unfortunately we were unable to fix the door ourselves and needed to call someone in. I can see why you are frustrated(we were frustrated too!) but this by no means is the norm at Sherwood Honda. This is a flaw with our shop that we have only one door in and out but we have since taken precautions to ensure that this does not happen again, Regards, Quinn Kary General Manager
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Service department
February 12, 2016
I booked an appointment at 9 am for a recall on the door sticker. It is now 11:30 and I'm still waiting
Written By: Darren
Hello Megan & Darren, I am very sorry for your experience (I believe you two are talking about the same circumstance). It was unfortunate that our overhead door had broken down while your vehicle was in our shop. The reason some vehicles went in and out after you was that they were not trapped inside. Unfortunately we were unable to fix the door ourselves and needed to call someone in. I can see why you are frustrated(we were frustrated too!) but this by no means is the norm at Sherwood Honda. This is a flaw with our shop that we have only one door in and out but we have since taken precautions to ensure that this does not happen again, Regards, Quinn Kary General Manager
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