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Bank Street Hyundai

2788 Bank Street South , Gloucester, ON, K1T1N3

Member since June 15, 2017

2788 Bank Street South Gloucester ON K1T1N3

Overall Score

4.7

Bank Street Hyundai

4540 Reviews

273
Bank Street Hyundai

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Bank Street Hyundai Bank Street Hyundai
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October 21, 2024

I just purchased a vehicle from this dealership, Matt was the sales associate who helped me out, I have nothing but good things to say about him. The whole process was very smooth and enjoyable. He treats you with respect and takes the time to answer all your questions and ensure you have a great experience. Eli and Louis also helped throughout this process and also have nothing but good things to say about them. Thank you again!

Written By: Youssef K

Bank Street Hyundai responded on October 23, 2024

Congratulations on your new vehicle, Youssef and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.

Bank Street Hyundai Bank Street Hyundai
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October 19, 2024

Mustafa at Bank Street Hyundai was extremely helpful in the process of purchasing a new vehicle!

Written By: Emilie W

Bank Street Hyundai Bank Street Hyundai
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October 18, 2024

Boudy was an absolute pleasure to deal with, he answered all of our questions and made the process of buying a new car extremely easy

Written By: Larissa P

Bank Street Hyundai Bank Street Hyundai
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October 18, 2024

Ali has been a great sales agent and did his best to get the deal we requested for our vehicle .Just got my vehicle yesterday evening. It's been cleaned and handed over to the details I requested.Very helpful and professional.Thanks for your business!

Written By: mehnaz b

Bank Street Hyundai Bank Street Hyundai
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October 17, 2024

Excellent service with Matt!

Written By: Elycia S

Bank Street Hyundai Bank Street Hyundai
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October 17, 2024

Adam was great to deal with. Not only was he knowledgeable but he was friendly. He walked us through the buying process and made us feel at ease as people looking into buying new for the first time. If you’re in search of a new car, go see Adam, you won’t regret it.

Written By: Tori-Lynne G

Bank Street Hyundai Bank Street Hyundai
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October 16, 2024

Thanks for all the help with buying a new car Mustafa.

Written By: Mark B

Bank Street Hyundai responded on October 18, 2024

Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.

Bank Street Hyundai Bank Street Hyundai
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October 16, 2024

I purchased a used vehicle, and out of all my vehicle purchases, this was the best by far. Amazing customer service! I had an issue with my vehicle around the 30 day mark, and because it was a used vehicle, I only had 30 days to rectify any issues, as they were only responsible for certain issues within the 30 days. I was told not to worry about the 30 days, and that they would most definitely help me after that period. I am not going to lie, I have been to a few shady car businesses, and my trust was broken. I was not too sure that they would follow through with this, but they did. They fixed my issue with the vehicle and have restored some of my trust. I would most definitely purchase another vehicle from them and would 100% recommend them if you are looking to purchase a new or used vehicle. I had no headaches, and everyone I was in contact with was pleasant to work with. Thank you to Ali, Mustafa, Lewis, and Eli!! I really appreciate the support I received from All of you!! : )

Written By: Valerie T

Bank Street Hyundai responded on October 18, 2024

Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Hyundai was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

Bank Street Hyundai Bank Street Hyundai
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October 15, 2024

My son bought a used car from them, spent all his savings. Less than 24 hours after purchase he noticed that the drivers side heated seat wasn't working. He spoke to them and they said he would have to pay for it. I called the sales manager and explained to him that my son spent his entire savings on the car. They should take care of this but now won't return calls. I would buy from them ever again. There's other Hyundai dealers around so I suggest you go there instead.

Written By: Steve W

Bank Street Hyundai responded on October 17, 2024

Hi Steve, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.

Bank Street Hyundai Bank Street Hyundai
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October 15, 2024

Great job Boudy and thank you for you wonderful service always professional.

Written By: Sharen C

Bank Street Hyundai responded on October 17, 2024

Thank you for sharing your experience. We appreciate the 5 Star review.

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