Palladino Honda
990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E5Overall Score
Palladino Honda4707 Reviews
3368Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
Another Good Experience
April 12, 2017
Everything was on time as it usually is. Dan looked after me and had the vehicle ready with the few extra items fully explained and approved prior to the maintenance being preformed.
Written By: HEATHER
Heather, your kind words are greatly appreciated!
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Kara is great to deal with
April 12, 2017
I have brought my CRV multiple times for same issue. Still a problem. Don't blame service people they are really nice and accommodating but don't like the Honda product. Too many issues and no resolutions
Written By: SYLVIE
Sylvie, we sincerely apologize that you are still experiencing the same issue. Please feel free to contact our Service Manager Ray at your convenience via e-mail at ray@palladinohonda.com or by telephone at 705-673-6733 ext 263.
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Amazing service
April 12, 2017
Friendly, personal and very efficient. She is always great to deal with. Will recommend to many people. Thanks as always!
Written By: COURTNEY
Courtney, we love hearing such great feedback! Thank you for recommending us to others.
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Tire change out on vehicle
April 12, 2017
Profesdional service with a very clear description of the scope of work to be done and the time expected. All in all very satisfied.
Written By: NELSON K
Nelson, we appreciate you taking the time to provide us with your feedback!
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Oil change appointment
April 12, 2017
I had an appointment for an Oil change. They were quick and efficient. A little on the expensive side though.
Written By: MELANIE N
Melanie, thank you for your feedback.
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Very accommodating, very punctual, from the front desk to me driving off the lot, very good experience.
April 12, 2017
I was looking for a vehicle to drive back and forth to work, my other car finally died, we phoned Saturday and wheels started turning. We were given a loner car that I was very thankful for, and they delivered the car right on time. It was a pleasant experience with no hidden red tape. Thanks to everyone there.
Written By: Rodney
You are very welcome Rodney! We are so happy we could help you find a new car to fit your needs.
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I was disappointed with the overall experience.
April 11, 2017
I was scheduled for a tire change from winter to summer tires, (which are stored at the facility and on rims) as well as an oil change and the standard tune up that is part of the regular maintenance package. My appointment was scheduled for 12:30 PM and I arrived early at 12:00. I was informed it would take up to 2 1/2 hrs due to the balancing required. The vehilde was not ready until almost 4:00 and I also incurred costs for new air / pollen filters. I was informed upon payment that my tires were showing wear and I should consider replacing them. I was also told that I would need brake work on the front brakes and given a price for that work. I left the dealership, completed a quick shop in town and proceeded to drive home on Hwy. 17. Upon reaching highway speeds @ 80 - 100 kms the car / steering wheel began to shake violently and almost uncontrollably. I was forced to lower my speed to under 80 km to continue the 2 1/2 hr trip home. I imediately called the dealership the next day, Saturday and informed them I would be returning to have the vehicle reinspected as I was travelling to southern Ontario that day. After another slow drive back to Sudbury on Monday morning my car was inspected by the dealership mechanics and I was brought in to the garage to be shown that my tires were too far gone and could not be balanced. I was informed at that time that I would need new tires. My disappointment comes from the fact that I spent another 2/12 hrs at the dealership on Monday, a total of 6 1/2 hrs total over two days and that I left on Friday with what I was later told were unsafe tires. I feel the dealership needs to take some responsibility for this lack of safety concerns for its customers. I feel they are currently overbooking and not giving the proper care and dilligance to their customers. I am very disappointed with the service provided in this case.
Written By: Terry
Terry, we were informed that this issue was resolved with our Service Manager Ray. If you have any further questions he may be reached at 705-673-6733 ext 263.
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Second Honda purchase
April 11, 2017
Dealing with Rob and the team at palladino Honda was a great experience. Rob was very accommodating and professional. This is our second Honda purchased through Rob and are very happy with the experience
Written By: Paul
Thank you for the awesome review Paul! We hope you enjoy your 2017 Honda Civic Hatchback.
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friendly, trustworthy and efficient service!
April 10, 2017
I bought a new 2017 Accord SE. It was a great experience. Jayson Ball was very friendly, pleasant and gave us great information.
Written By: Terri
Thank you for the lovely review Terri! We hope you enjoy your 2017 Accord SE.
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Awesome
April 09, 2017
I always love going in to Honda and have my CRV service. Staff a super nice and always a positive atmosphere when entering the store.
Written By: Diane
Diane, we love taking care of you and your vehicle! Thank you for the wonderful compliments.
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