Sherwood Honda
30 Automall Rd , Sherwood Park, AB, T8H 2N1
Member since September 25, 2014
30 Automall Rd Sherwood Park AB T8H 2N1Overall Score
Sherwood Honda2725 Reviews
848Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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Great Sales Staff, Great Service, Purchased 3 new Honda's since 2010 at Sherwood Honda
November 28, 2014
Repeat Customer, with new purchases and 100% Honda Service for Vehicles, will return
Written By: BREN
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Service was good and on time.
November 28, 2014
There's not much too say other than the truck was dropped off, I was brought home and picked up by the courtesy van and everything went smoothly.
Written By: SUSAN A
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Good experience
November 27, 2014
Service review to determine suspension problems. Service Department offered fast service and pricing.
Written By: ROBERT
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Unprofessional, defensive, frustrating, expensive.
November 27, 2014
In previous dealings with the Sherwood Honda Service Manager I was not at all satisfied with the way issues were dealt with. 2013 Accord Sport Purchased Dec 20, 2012. The engine used over 2 litres of oil in the month of February. That was deemed as normal. The block/head gasket was leaking oil by February 2013. It was recorded by Service but the explanation was also "Normal". A leaking head gasket on a brand new engine is not normal. July 2013 - driver floor mat was worn through under the right foot. Service manager does not want to replace the mat because, ".. when it wears out I'll just ask for another one". Dealership Oil change ~$43, interior air Filter change ~$117. To open the glove compartment and slide a filter out / and in. Really $117?? I do not live in Sherwood Park or Edmonton. It is a more than a 1000 km round trip to Sherwood Honda. After having the car for a few months in the winter of 2012/13 I approached the Service group at Sherwood Honda to see if the high beam of hte headlights could be corrected/aimed, etc as the lights are easily over driven. the reflector design does not provide sufficient distance to safely drive at night. If an animal is o nthe highway, you will not have sufficient time to stop when it finally enteres the beam of the headlights. The response from the Service manager was disrespectful and insulting. I have a number of unresolved issues. Some one from Honda should contact me to resolve them. I believe there are a number of improvements that Honda needs to address immediately. That aside the lack of service is apalling.
Written By: ALLAN
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Maintenance on our Van
November 27, 2014
I brought our van in for scheduled maintenance. I was supposed to grab a ride home in the shuttle, however at the last minute, I had to bring our 2 year old with me. As there weren't car seats in the courtesy shuttle, we waited. The toys in the waiting area and the tea were awesome, and our van was ready much faster than we anticipated. Thank-you!
Written By: LAUREEN
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service on my vehicle?
November 27, 2014
It was alright, there were some hiccups but a customer care team memeber helped make the situation better
Written By: SABRINA
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It was great, except that noone could get my phone to work properly with the bluetooth.
November 27, 2014
Staff were friendly and tried their best to be helpful. The service was prompt and the waiting area quite pleasant.
Written By: CHRIS
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Work was done on time.
November 27, 2014
Employees was easy to deal with. Service department help with picking my starter
Written By: PAMELA
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Nothing exciting, good or bad.
November 27, 2014
Service was good. I have a slow leak in one tire so i will be back to see if it was a faulty seal.
Written By: DARREL
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Great!
November 27, 2014
Very easy to make a deal and very good customer service to pick the Car up the same day with winter tires installed. Thanks Dylan!
Written By: Jason
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