Palladino Honda
990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E5Overall Score
Palladino Honda4707 Reviews
3368Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
Service advisors in the forefront provide efficient and knowledgeable service.
March 17, 2017
Service advisors displayed professional conduct. I would like to commend them, however they said they were unable to authorize discounts. It sure would give me more incentive and make me feel better about being a loyal customer if something was offered on the big ticket repairs. Would it be possible to offer a senior's discount or a loyalty discount especially if I have to have repairs every two weeks. Who could I talk to about that?
Written By: VALENTINA
Valentina, thank you for your review of our service advisors. We will mention your suggestion to our service manager Ray.
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Great, timely, all needs met!
March 17, 2017
The service was excellent, work done in a timely manner. A car jockey met me in the parking lot, an added service, I appreciated.
Written By: MARILYN A
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Overall experience was good only problem was with the not complered in time promised
March 17, 2017
Replacement of airbag. The staff and facilities were all very good and efficient completing their duties. Only issue was the timing in completion of the work.
Written By: JOANNE
Thank you for the feedback Joanne! We do apologize for the wait time.
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Recall on a passenger airbag Wonderful
March 17, 2017
Wonderful experience from start to finish ! First time at dealership..professional staff, outstanding service, informative and friendly. Thank You
Written By: CYNTHIA
Thank you for the wonderful review Cynthia! We would love to see you again in the future.
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Sales Service at Paladino Honda
March 16, 2017
Jason made my recent purchase an easy and enjoyable experience. He new the product well and was quick to answer any questions I had. His communication over email and over the phone was very timely. I will be referring him to my friends and family.
Written By: Roger
Roger, we are very happy to hear you enjoyed your recent sales experience with Jayson. We wish you all the best with your Honda Ridgeline!
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The staff is very courteous and the service on my car was thoroughly done.
March 16, 2017
My car had an oil change and inspection of brakes and fluids which were completed without any problem. An excellent service department!
Written By: DEBORAH-LEE
Thank you for the review about your recent visit with our service department Deborah-Lee!
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Excellent experience!!
March 16, 2017
Jayson was very helpful. He was great at explaining the car features. I could not have been happier with the way he presented the civic. This is my first Honda but it will not be my last. Jayson is one of the best salesman I have ever dealt with and I would have no problem with dealing with him again.
Written By: Steve/Krystal
Steve and Krystal, thanks for the amazing review about Jayson! We hope you love your new Honda.
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Work was done on time. I was in and out quickly.
March 16, 2017
Oil change for warranty coverage. The only issue is with the seating/waiting area. But I did get to sit at one of the computers and in no time at all the car was ready to go.
Written By: COLETTE L
Colette, thanks for your feedback!
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Always well-informed staff keeping me abreast of the repairs. Time estimated usually bang on. Very pleasant employees. Need raises...lol
March 16, 2017
Serpentine belt, maintenance minder 3, replaced transmission fluid, replace rack and pinion, wheel alignment. $2028.06 later. Excellent service. But would have liked a free car wash for that amount or a free alignment..
Written By: CECILE
Cecile, thank you very much for the feedback about your recent visit with us!
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Excellent
March 16, 2017
Personable staff. From beginning to the end of my experience was A-ONE. Kara explained everything that needed attention beyond my regular simple appointment.
Written By: JANET
Janet, we appreciate your kind words!
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