1325 St. Laurent Blvd. , Ottawa, ON, K1G0Z7
Member since April 16, 2015
1325 St. Laurent Blvd. Ottawa ON K1G0Z71322 Reviews
276*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
July 17, 2021
If you are looking to trade in your car, this may not be the best dealership. I had been offered 2500$ for my car at three different dealerships until this one. They didn't look up the model/year in any system or inspect my car, they simply looked out the window and offered me 500, firm. They followed up later and I told them another VW dealerhsip had offered me 2500$ (and better service) and now they said they would match that offer. I'm not sure if they assumed because I was young/a woman I wouldn't know my car's value but it was a very disappointing experience.
Written By: Emilie L
July 11, 2021
I recently bought a VW Atlas at Bytek and it was the best car buying experience ever by far! This was largely thanks to Dilhan who treated us so well and communicated with openness and clarity. He was very professional and sought to answer all our questions and concerns and we got what I think was a fair deal. I would recommend Bytek and especially Dilhan if you're considering buying a VW.
Written By: Patrik L
July 04, 2021
Bytek was amazing to deal with! The sales team answered all my questions and was able to provide a vehicle that I couldn't source in my own town. They facilitated everything remotely and made picking up the vehicle easy and took care of all the paperwork. I'd recommend them to friends and family.
Written By: Christina S
June 25, 2021
Best dealership in Canada. Friendly, helpful, reasonable people doing great work. Their approach to customer service is down to earth and customer focused. As a responsible consumer I value their honesty and reliability. This dealership is not like the rest, I wouldn't go anywhere else for my Golf finance or maintenance.
Written By: de M
June 23, 2021
(Translated by Google) 2021/06/22 We make an appointment for the inspection for the guarantee against corrosion. 2021/06/23 We take the morning to take the car to the appointment made the day before, when we arrive there we are informed that there is no room for the inspection today and that the appointment was given incorrectly. The two clerks at their desk don't seem to take anything seriously, they don't even take the time to apologize. We ask for documents to obtain information on the warranty given by Volkswagen Canada, the request amuses the clerks. Gross lack of professionalism not to mention customer service. Update coming soon (Original) 2021/06/22 On prend RDV pour l'inspection pour la garantie contre la corrosion. 2021/06/23 On prend notre avant midi afin d'aller porter la voiture au RDV pris la veille, en arrivant là bas on nous informe qu'il n'a pas de place pour l'inspection aujourd'hui et que le RDV a mal été donner. Les deux commis à leur bureau semble ne rien prendre au sérieux, il ne prennent même pas le temps de s'excuser. On demande des documents pour avoir des renseignement sur la garantie donner par Volkswagen Canada, la demande amuser les commis.Gros manque de professionnalisme sans parler du service a la clientèle. Update a venir prochainement
Written By: Jerome P
June 21, 2021
Had a great experience at Bytek VW. I worked with Dilhan Mendis, who worked tirelessly to make sure I was comfortable and confident with my purchase. This included numerous test drives and walking me through the features and accessories of each vehicle. Would highly recommend!
Written By: Cody M
June 17, 2021
I had the opportunity to work with Dilhan Mendis for my most recent purchase of a VW Golf. The entire process was seamless and Dilhan made sure everything went smoothly. This was by far the best transaction I've had since entering into the car buying market. If you're in need of a VW, good service and a trustworthy salesman be sure to look up Dilhan Mendis - he's the best in the business!
Written By: Geoff R