Murray Hyundai
1700 Waverley St , Winnipeg, MB, R3T5V7
Member since March 15, 2016
1700 Waverley St Winnipeg MB R3T5V7Overall Score
Murray Hyundai1589 Reviews
597Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
August 16, 2022
Written By: rajinder s
Thank you!
August 15, 2022
Constant texts and phone calls when they want to buy my car back but no response when I have questions about my warranty after leaving several messages. I've been quite satisfied with the sales side however the service side has let me down Update: it's now been 7 weeks since my car broke down and they still haven't even confirmed that the warranty will cover the repairs. I'm downright embarrassed to have been caught doing business with Murray Hyundai and will be sure to tell whoever will listen to stay away from this slow, inconsiderate joke of a business.
Written By: Ryan S
We're disappointed to hear this. If you would like to discuss this matter with our Service Manager, Jeff Eusebio, please feel free to contact him at 204-269-5555.
August 12, 2022
Booked an appointment online and received a confirmation. Arrived at my appointment only to be told it doesn't exist. Said the systems were down for a few days, which is why it may not have shown up. Booked another appointment a month later, to be told again that my appointment doesn't exist. Neither times were they accommodating, even though I received a confirmation and it was an error on there end.
Written By: Rhiannon B
Hi Rhiannon. Thank you for taking the time to leave us your feedback. We truly apologize for these inconveniences and we appreciate you making us aware of them. This is definitely not something we want our values customers to experience. Please know that we have contacted our online scheduling service provider and they are looking into what could be causing these issues to occur. We will follow-up with you accordingly once we have an answer from them.
August 11, 2022
First time customer. Helped my friend bring her 2019 Kona in for oil change. (Because she doesn't understand english) I told the lady in the drive thru (with a bomber shirt) that the car did have a problem with a seat switch and the Navigation but it works now on and off. She said" if it's working now nothing we can do! Wow... what a welcoming for a first time customer. I said maybe just document it incase it happens again. She said no point in doing that! Not friendly at all. Another guy did step in to help out who was more friendly I will say that. Younger Asian looking guy. With beard. Should have got his name. Too long of a wait. Won't be going back.
Written By: buyused88
Hi there. Thank you for taking the time to leave us your review. Please know that we do take our customer experience and feedback seriously. That being said, we truly apologize that you were made to feel the way you do. Please know that we will be using this as a learning opportunity for our staff going forward.
August 11, 2022
Went to the dealership to get a new battery for myHyundai Sonta hybrid as the one I purchased from them 3 years ago died. I was informed that the battery is discontinued and they have nothing for my car. I asked about the warranty on the battery and they informed me that I would need the receipt . I explained to them that I purchased the car there and have had it serviced and they have records of all of the that but cannot pull up when I bought the battery. The parts device employed pointed to a single that says the computers have been upgraded and to be patient with the transition. . They only reason they got 1 star is they did tell me to check piston ring. I recently purchased a 2022 Santa fa and this will be the last Hyundai I ever purchase
Written By: Jason L
Hi Jason. Thank you for taking the time to leave us your feedback. Please know that we do take our customer experience and feedback seriously. That being said, it concerns us to hear of your experience. We empathize with your situation. Being inconvenienced with a battery issue is never ideal. After speaking with our Parts Department, they unfortunately cannot find a record of you having purchased your replacement battery from us three years ago. The standard warranty on a battery is unfortunately two years so it does not qualify for a warranty replacement. And without you having a receipt it does limit us with respect to helping you. Since the time when you purchased the battery in question three years ago, Hyundai unfortunately has discontinued that particular battery. Our Parts Department Manager did share with me that he told you he did find a replacement battery at Piston Ring though. We sincerely hope that option worked out for you.
August 08, 2022
Service department helped me out with trading in my vehicle with the Sales guys, even though it was not their department. Friendly staff, helpful and easy to deal with
Written By: Hans H
Hi Hans. Thank you for taking the time to leave us your kind words and for the 5 stars! We greatly appreciate it. We will definitely pass along your kind works to our Service Department staff. We're happy they were able to assist you.
August 08, 2022
Friendly staff, fast service and accomodating.
Written By: Ronele B
5 stars! Wow! Thanks Ronele. That means a lot and we're happy to hear you enjoyed your experience with us.
August 04, 2022
I am disappointed with the service department. I booked an oil change 3 weeks ago. I’m sitting here, but was told I’m a “drop in” and can’t estimate when it will be ready. There’s no courtesy shuttles or rental cars due to Covid. Why are you scheduling appointments if you have to wait all day? It’s been 2 hours I’m still sitting for a simple oil change and it took an hour to actually get my vehicle in for servicing.
Written By: bob p
August 04, 2022
I had taken my 2016 Elantra to Murray Hyundai for some work to get done, $2700 later AND what was a complimentary courtesy car from Debbie (service writer). I received an invoice from Enterprise Rent-A-Car stating that I owed them rental fees. ?... This is my family's 4th purchase from Murray Hyundai. I was told by Hyundai Canada after they spoke with Murray Hyundai. That the fees for the courtesy car was mine and that it was up to me to pay. Murray Hyundai is not paying for the courtesy car that they provided me. Again after I was told by the service writer it was at no charge. I cannot recommend dealing with Murray Hyundai. Two cars in 10 years and this is how I'm treated, I'll be buying my next one elseware. I also had to wait a week and insist that I speak with the Manager before any response from Jeff to get this issue looked into. Buy Your Car from another dealership is my advice to you.
Written By: Charles B
August 03, 2022
Everyone at Murray Hyundai were terrific to deal with especially Graham and Tony. If you want the absolute expert on anything EV, Tony is unparalleled in his knowledge of the Ionic 5 and is patient and happy to share it. He and the Murray team made our recent purchasing experience a real joy and we would not hesitate to highly recommend them to family and friends or anyone else.
Written By: MJ L
Hi MJ. Thank you very much for taking the time to leave us your review and for the 5 stars! We greatly appreciate it. It pleases us to hear of your experience and we will be sure to pass along your kind words to Graham and Tony as well! We look forward to seeing you on your next visit.
