1001 Provincial Road , Windsor, ON, N8W 5V9
Member since January 15, 2014
1001 Provincial Road Windsor ON N8W 5V91829 Reviews
1158*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
September 07, 2018
I was in today for an issue with my suspension. I spoke to the assistant manager, Mark. He was very polite and got me in and out in under an hour. A huge thanks to the team!
Written By: Kevin
Thanks you for taking the time to give such positive feedback. The staff and I appreciate your recognition.
There are no staff members associated with this review.
September 05, 2018
I went on a saturday for my oil change before going on a trip and there was quite a line up, but the young girl running the show was incredibly friendly to me and made sure it got done quickly. the mechanics were very helpful.. i will be back! she was magnificent, great customer service for such a busy day!
Written By: Matthew
There are no staff members associated with this review.
August 01, 2018
+5
Written By: Kyle F
June 23, 2018
Absolutely love getting and maintaining my cars here. Ryan Eddy has taken care of my three times now, amazing guy and will do anything to make sure your satisfied. If you looking go to Provincial and ask for Ryan!
Written By: Eddy M
June 18, 2018
Kevin Woods in the Fiat section has been nothing but amazing for us! I had my engine light come on and I am 200+km away from home. He made sure to get me in right away. Not only that, but he went above and beyond the service that was needed just to make sure not only was I safe in my car, but that I was happy too. Thank you so much, Kevin!
Written By: Dani D
June 01, 2018
I just picked up my new 2018 ram thanks a lot to best financial manager Dave stannard for all his hard work he has done for me you are the best my friend anything I can do let me know. Thanks so much
Written By: Bert W
April 23, 2018
Consider other Chrysler dealers in the city. Provincial Chrysler has worst customer service. I used to take my jeep to Provincial for maintenance and I always get mistreated. My most recent experience was in January and my vehicle started having Traction Control System light on after three year of driving. I took it to the service dept and they could not figure it out for three months. After all the hassle, they now tell me my mileage went over for warranty. It was them taking over three months dealing with the problem and could not fix it while my warranty is still valid. Also, when they were replacing my vacuum pump, they broke a hose to it by their own mistake. Theresa, who dealt with me did not apologize and I had to leave my vehicle for a week. Also, every time I leave my vehicle, I had to fight for shuttle to my work or home. I spoke with manager but still no apology or solution to the problem. After all the hassle, I found out from their web page that they offer 24 hour test drive. I asked their manager why they could just let me do the 24 hour test drive program instead and they said it is only for potential customer... I thought I am a potential customer as well. I am so tired of those terrible customer service and did not feel safe leaving my vehicle with them since there seems new problems every time I go back so I called them I was picking my car up and they said I still have to pay $85 service charge. I am so done with them and hope you don't go through those terrible customer service I had. I regret going to Provincial Chrysler for the first time every day.
Written By: Henry K
April 07, 2018
terrible customer service i will never return to this dealership
Written By: El D
April 04, 2018
I was in a real jam this morning after my battery died and I needed to get to work. I brought my car in and, despite there being a ton of other cars there, Dan was able to get it taken care of within 2 hours. I can’t say enough about how great the service was from Dan and from the staff at the cashier counter and on the phone. Awesome, awesome job!
Written By: Brian L
March 14, 2018
I found it to be a very smooth easy transaction... the vehicle was explained to me so when I left the lot I knew what most of the important functions did!
Written By: Heather