Murray Hyundai
1700 Waverley St , Winnipeg, MB, R3T5V7
Member since March 15, 2016
1700 Waverley St Winnipeg MB R3T5V7Overall Score
Murray Hyundai1678 Reviews
597Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
September 24, 2025
Tony, one of the sales persons, is a highly experienced and very patient person. He responds to messages even at odd hours of the day.
Written By: Business I
Thank you for sharing your kind words about Tony! We’re so glad to hear that his experience, patience, and dedication—no matter the hour—made a difference for you. We’ll be sure to pass along your feedback, and we truly appreciate you choosing Murray Hyundai Winnipeg.
September 18, 2025
Written By: PerfecTouch
Thank You for 5 stars! We appreciate it.
September 17, 2025
Excellent service!! Rental car provided while work was being done. Exceeded expectations.
Written By: Holly B
Thank You Holly for your kind words and 5 stars!
September 08, 2025
On Thursday July 24 2025 I brought my car in for a checkup as I had no AC for almost 2 months (it came and went) I was told it needed a new heater box and that it was under warranty. The guy at the service desk said it would take a week or 2 to arrive and that I would be notified. Meanwhile I couldn’t even get a shuttle to get to my car from work and the excuse was “there was no power” but texted me perfectly fine to let me know the diagnosis. I guess it’s figure it out for me. Sept 3 2025, still no update and I cant even get a hold of the guy by phone. So I go in because I would like my car fixed by winter to have heat in my new car. Doing this took about 2 hours out of my day because of traffic after school. He says the part was there but couldn’t gain access as to when it arrived , well was i ever going to be notified or does Hyundai completely ignore warranty jobs? Not only ghat, he said they would have my car 2-3 business days. Ok im fine with that so can i get a courtesy car? No as well you’re on your own. Excuse me? Unacceptable. I was genuinely upset as i Live in st. Norbert, work in Oak bluff and Im a full time student at Red River College. I cant get a car? I pay $340 biweekly including the extra insurance with hyundai. I have to pay out of pocket for a car to have while my car is in service? Absolutely ridiculous, he said they only gove courtesy cars to undriveable cars. Not only that but after dropping my car off for service in the morning i asked can i please get a shuttle to RRC and he said no because it is out of their limit. The only resolution he said was to contact headquarters, ridiculous. I am embarrassed for being so upset because being without a car for ghat long is troubling for me. The Service guy also said maybe to ask for help from my family. My family should not be helping me out hyundai should. They have their own lives. I cannot afford $40 a day plus extra fees because I am a student and all my money is going towards my car payments and other fees. This is warranty work and I get the short end of the stick, so because I cant get help from Hyundai I am supposed to be without heat for a Winnipeg winter? In my new car? That barely has 55k km? Also trying to speak to a manager “oh both managers are on vacation till Tuesday sept 9 take more time out of your day and talk to them then.” Brand new car, no ac , no heat, sure have my car for 2-3 days but no car will he given. I do not like to have to escalate to higher ups but this is absurd. This is a headache i did not ask for or cause. As I am staring to cry because I’m so frustrated the two service people just sit there and stare at me and have no resolution. Do better for your customers.
Written By: Ignacia G
Thank you for sharing your feedback. We’re truly sorry to hear about your frustration and the inconvenience you’ve experienced during this process. Our team understands how important reliable transportation is, especially with your busy schedule, and we never want our customers to feel unsupported. That said, we did our best to communicate the repair timeline, warranty coverage, and transportation options based on Hyundai’s guidelines. While warranty repairs are fully covered, a rental or courtesy vehicle is only provided when a vehicle is deemed undriveable, which was not the case here. We did offer shuttle service within our coverage area as well as the option of arranging a rental at our dealership rate, though we understand this may not have been ideal for your circumstances. Your vehicle is scheduled for service and our team will make every effort to complete the repair as quickly as possible, ideally within one day. We truly value you as a customer and appreciate your patience as we work within Hyundai’s warranty policies to ensure the repair is handled properly.
August 25, 2025
I have tried many Hyundai dealerships in both Winnipeg and Toronto. Murray Hyundai is for sure the best one I've ever seen. With their excellent employees and knowledge they will provide the best service for their customers. They are very honest and put the customer's needs at their top priority. I talked to John Paul Ignacio in Murray Hyundai who is very polite , honest and customer oriented person with an excellent knowledge in Hyundai cars. Thanks John Paul and Murray Hyundai for your support and customer service.
Written By: Ata R
Thank you for sharing such a thoughtful review! We’re so glad to hear that our team, and especially John Paul, provided you with honest, knowledgeable, and customer-focused service. We truly appreciate your trust in Murray Hyundai Winnipeg and look forward to serving you again.
August 25, 2025
Actually its Don Sally but nonetheless had a good service appointment with Hyundai. Everything was checked and the details were explained and everything was gone over afterwards. Debbie is a great person to deal with. She knows the vehicle and knows me so she is easy, efficient and a pleasure to deal with. Only thing and not a complaint was the complimentary car wash. It really wasn't a car wash as the car came out wet but the road dust etc remained on the outside of the car which had been washed a few days before but had been out in the rain. Otherwise no issue and great job Debbie!
Written By: Dianne B
Thank you for sharing your experience, Don! We’re glad to hear that Debbie made your visit smooth and enjoyable with her knowledge and care. We also appreciate your feedback on the complimentary car wash—it helps us improve our service. We’ll be sure to pass along your kind words to Debbie, and we look forward to seeing you again!
August 24, 2025
Tony Dang takes wonderful care of my dad during his vehicle purchases and recently i had the exact same experience while purchasing my new hyundai, which i could not be more pleased with. such a large expenditure can be an anxious situation but Tony made the whole situation feel comfortable and i really appreciate him and everyone else at Murray Hyundai
Written By: carolyn b
Thank you for sharing this wonderful feedback! We’re so glad Tony was able to make your experience as comfortable and positive as your dad’s, especially with such an important purchase. We truly appreciate your trust in Tony and our team, and we’re thrilled to have you as part of the Murray Hyundai family!
August 21, 2025
Never returning to this location (Murray Hyundai Waverley). This is the second time I have left this dealership feeling dissatisfied. I booked a diagnostic appointment for my vehicle before my warranty expired. At drop-off, the service advisor I spoke with was polite; however, I was never informed that a customer shuttle was available. Later in the day, when I returned to pick up my car, I encountered a more serious issue. I had communicated to the service advisor that I would be arriving close to closing time. I arrived at 6:01 PM—literally one minute after closing—and have proof of this. Unfortunately, the dealership was completely locked, and there were no staff members present to assist me or release my keys. While I respect that the business has operating hours, the lack of communication was troubling. I was not informed that all doors would be locked promptly at 6:00 PM with no grace period, nor was I advised to make alternate arrangements. Had I been told, I could have left work earlier to avoid being stranded. Because of this miscommunication, I was forced to take three separate Uber rides, totaling $120, just to deal with the situation. I also followed up with an email expressing my concerns, but I have yet to receive a response from the service manager, which has added to my frustration. When I returned the next morning (via another $38 Uber) to finally pick up my vehicle, I was told by a staff member that there had been a power outage. However, when I asked for clarification, they could not provide any details. I didn’t ask any further questions because I really do not intend to make anyone’s job difficult but this leaves me wondering would I ever have been notified about the outage or the early closure? Overall, I am very disappointed with the lack of communication and customer care I experienced—particularly as this is the dealership from which I purchased my vehicle and where I should be able to expect reliable service. I do not enjoy making complaints, but this experience cost me significant time, money, and inconvenience. As a customer, all I ask is for clear, proactive communication to prevent unnecessary issues like this. I hope you will take this feedback seriously and implement improvements to ensure other customers do not have similar experiences.
Written By: Rae L
Hi Rae, thank you for sharing your feedback. We’re truly sorry for the frustration you experienced. While our team did inform you that our service department closes at 6:00 PM, we understand how stressful it must have been to arrive right after closing and not be able to access your vehicle. Unfortunately, on that day we experienced a power outage for a long period which affected our phone system, Wi-Fi, and automatic service lane doors, further complicating communication and access. We also regret that we missed the chance to let you know about our shuttle service and that your follow-up email wasn’t addressed quickly. Your feedback has been shared with our team and the management so we can improve communication and better support our customers in situations like this. If you still need to discuss this further with the service manager, Jeff Eusebio please call us at 204-269-5555 and we will be happy to assist you.
August 18, 2025
Written By: Kevin M
August 16, 2025
They were so amazing the first time I was there. Going back this second time, above and beyond. Probably won’t go anywhere else, for any future vehicles.
Written By: Spicewitch
We are glad to hear that our team was able to make your experience above and beyond. Thank You for doing business with us.
