Murray Hyundai

March 07, 2025

I purchased a 2016 Jeep Cherokee Trailhawk from this dealership. I purchased the powertrain warranty. There was an issue with it prior to me purchasing it and a few that came up after purchase that were not covered by the warranty I purchased. I contacted them, they brought the vehicle back in, and they sent it to Murray Dodge and not only did they fix the warranty repairs but they paid for the costs for the repairs that were not under warranty, as well as for my rental car and my deductible for my warranty repairs. They stand behind what they sell. Bravo, thank you to the Manager, well done.

Written By: Marie H

March 06, 2025

The attention to detail that this dealership puts forth to a new customer is above and beyond what my expectations were. The stereotypes of the industry vaporize as you interact with the staff and learn about the great Hyundai products available. Tony Dang made the purchasing experience as seamless as possible. His degree of care for the customer is profound. Every detail was covered with authentic enthusiasm and tremendously detailed insight. When you interact with staff such as Tony and Leo at this location, you thank yourself for making the decision to visit Murray Hyundai. Mark my words, they do it differently here and the difference is very very good.

Written By: Buck C

March 02, 2025

Let down by service and dealer ship looks for reasons not to cover car on warranty..I had a service package 2 done and wheel nuts where not tightened they looked for reasons to say it was done. Luckily I recorded that while driving.

Written By: Jack S

February 25, 2025

This dealership makes false deal promises and then try’s to rip you off by getting as much money possible from the customer. Buyers beware.

Written By: Harpreet C

February 21, 2025

Buyers beware of misleading information told. I bought a vehicle there. Did not live up to what i was told by the sales and manager when negotiating the deal. False information provided. Sales negotiated price and interest before any warranty discussions. I said ok for price / interest and then i said i will go with the 10 year warranty. Now they came back a week later and advised can’t offer 10 year warranty and can only do 8 year. The hybrid components are already covered for 8 years already for which i bought warranty. They are forcing me to buy the warranty saying interest was lower due to warranty but price was discussed with interest when I had declined the warranty. Make sure to get everything in writing especially any negotiations made prior to going to financing because this dealership does not stay by their word.

Written By: Bhajnik D

February 06, 2025

I had a great experience purchasing my vehicle. Tony and Celine made the process effortless and efficient. Thanks!

Written By: Emily R

February 01, 2025

Huge shoutout to Tony for making this such an easy car buying experience. Excited to drive our New Palisade. Definitely recommend Tony for a very knowledgeable and low pressure experience

Written By: Brayden J

January 30, 2025

During my visit to Murray Hyundai, I had the pleasure of working with Teme as my sales representative. His expertise and knowledge of the latest products were invaluable in guiding me through the purchasing process. He was consistently energetic, attentive, and thorough in addressing all of my questions with detailed explanations. What truly set Teme apart was his outstanding post-purchase support. He personally assisted me in scheduling an appointment and even went the extra mile by ensuring I could return to work seamlessly. I have never experienced such exceptional service from a salesperson. Thank you, Teme, for your dedication and professionalism!

Written By: Ramin H

January 26, 2025

Horrible, horrible horrible experience! I don’t recommend anyone going there for servicing! “Terrible service from this dealership. They lied to me, ignored my complaint, and handled everything unprofessionally. No follow-up, no accountability, just disrespect. Avoid this place if you value honesty or good service

Written By: yomi o

January 26, 2025

Recently, my experience with this business became really bad. It looks they do everything just to cut the costs down and keep the business running. The staff looks mad and stressed and managers are rude and unhelpful. They always trying to sell you the services and work you don’t really need and there is no track about what is really done and you billed for. In addition, there is no shuttle service. I dropped my car clean and shiny. Got it back dirty and dusty after it was “serviced and cleaned”. After my complaint the manager was called and got my car “rewashed” leaving dirty stains at all the body. And this is not the first time this happened. They wash cars with reused unfiltered water and wipe with dirty rags. Few months ago I had extra expenses on my bill the cashier couldn’t explain. I think, I never come back there. My advice for the customers, there are other Hyundai dealerships and services in the city.

Written By: Eliyahu V