Murray Hyundai
1700 Waverley St , Winnipeg, MB, R3T5V7
Member since March 15, 2016
1700 Waverley St Winnipeg MB R3T5V7Overall Score
Murray Hyundai1664 Reviews
597Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
August 25, 2025
Actually its Don Sally but nonetheless had a good service appointment with Hyundai. Everything was checked and the details were explained and everything was gone over afterwards. Debbie is a great person to deal with. She knows the vehicle and knows me so she is easy, efficient and a pleasure to deal with. Only thing and not a complaint was the complimentary car wash. It really wasn't a car wash as the car came out wet but the road dust etc remained on the outside of the car which had been washed a few days before but had been out in the rain. Otherwise no issue and great job Debbie!
Written By: Dianne B
Thank you for sharing your experience, Don! We’re glad to hear that Debbie made your visit smooth and enjoyable with her knowledge and care. We also appreciate your feedback on the complimentary car wash—it helps us improve our service. We’ll be sure to pass along your kind words to Debbie, and we look forward to seeing you again!
August 24, 2025
Tony Dang takes wonderful care of my dad during his vehicle purchases and recently i had the exact same experience while purchasing my new hyundai, which i could not be more pleased with. such a large expenditure can be an anxious situation but Tony made the whole situation feel comfortable and i really appreciate him and everyone else at Murray Hyundai
Written By: carolyn b
Thank you for sharing this wonderful feedback! We’re so glad Tony was able to make your experience as comfortable and positive as your dad’s, especially with such an important purchase. We truly appreciate your trust in Tony and our team, and we’re thrilled to have you as part of the Murray Hyundai family!
August 21, 2025
Never returning to this location (Murray Hyundai Waverley). This is the second time I have left this dealership feeling dissatisfied. I booked a diagnostic appointment for my vehicle before my warranty expired. At drop-off, the service advisor I spoke with was polite; however, I was never informed that a customer shuttle was available. Later in the day, when I returned to pick up my car, I encountered a more serious issue. I had communicated to the service advisor that I would be arriving close to closing time. I arrived at 6:01 PM—literally one minute after closing—and have proof of this. Unfortunately, the dealership was completely locked, and there were no staff members present to assist me or release my keys. While I respect that the business has operating hours, the lack of communication was troubling. I was not informed that all doors would be locked promptly at 6:00 PM with no grace period, nor was I advised to make alternate arrangements. Had I been told, I could have left work earlier to avoid being stranded. Because of this miscommunication, I was forced to take three separate Uber rides, totaling $120, just to deal with the situation. I also followed up with an email expressing my concerns, but I have yet to receive a response from the service manager, which has added to my frustration. When I returned the next morning (via another $38 Uber) to finally pick up my vehicle, I was told by a staff member that there had been a power outage. However, when I asked for clarification, they could not provide any details. I didn’t ask any further questions because I really do not intend to make anyone’s job difficult but this leaves me wondering would I ever have been notified about the outage or the early closure? Overall, I am very disappointed with the lack of communication and customer care I experienced—particularly as this is the dealership from which I purchased my vehicle and where I should be able to expect reliable service. I do not enjoy making complaints, but this experience cost me significant time, money, and inconvenience. As a customer, all I ask is for clear, proactive communication to prevent unnecessary issues like this. I hope you will take this feedback seriously and implement improvements to ensure other customers do not have similar experiences.
Written By: Rae L
Hi Rae, thank you for sharing your feedback. We’re truly sorry for the frustration you experienced. While our team did inform you that our service department closes at 6:00 PM, we understand how stressful it must have been to arrive right after closing and not be able to access your vehicle. Unfortunately, on that day we experienced a power outage for a long period which affected our phone system, Wi-Fi, and automatic service lane doors, further complicating communication and access. We also regret that we missed the chance to let you know about our shuttle service and that your follow-up email wasn’t addressed quickly. Your feedback has been shared with our team and the management so we can improve communication and better support our customers in situations like this. If you still need to discuss this further with the service manager, Jeff Eusebio please call us at 204-269-5555 and we will be happy to assist you.
August 18, 2025
Written By: Kevin M
August 16, 2025
They were so amazing the first time I was there. Going back this second time, above and beyond. Probably won’t go anywhere else, for any future vehicles.
Written By: Spicewitch
We are glad to hear that our team was able to make your experience above and beyond. Thank You for doing business with us.
August 14, 2025
Great service, excellent communication
Written By: Jason S
Thank You Jason for 5 stars and a positive feedback! We appreciate it.
August 13, 2025
Written By: Sandeep J
Thank You, Sandeep for 5 stars review. We appreciate it.
August 13, 2025
Service department is vastly overpriced. Do your wallet a favour and find a good private mechanic.
Written By: Jeff M
Hi thanks for sharing this. I’m sorry we left you feeling our service pricing wasn’t fair; that’s not the experience we want. We aim to be competitive and fully transparent, and we’re happy to go over your estimate line by line to understand better. Please reach out to our service team at Murray Hyundai Winnipeg and ask for the Service Manager Jeff—we’d appreciate the chance to look into this with you and make it right.
August 11, 2025
Written By: Vitalii S
Thank You, Vitalii for 5 stars review. We appreciate it.
August 09, 2025
Written By: zoe c
