Palladino Honda
990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E5Overall Score
Palladino Honda4704 Reviews
3368Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
October 19, 2016
After my car accident, I needed a new vehicle quickly and Cole and Andrew were amazing at getting on the ball. They were able to get things done quickly and efficiently, were very friendly and positive, and made the whole situation stress-free.
Written By: Erika R
2015 CRV software up date.
October 18, 2016
The servicing was done in a timely manor. I was dealt with efficiently and professionally. I had a few questions which were answered satisfactorily. The staff is always friendly and courteous. Thank you, ~Debra Gallagher~
Written By: BRIAN P
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Service completed as requested but no call to confirm vehicle ready for pick up.
October 18, 2016
My husband dropped off my CRV for me in the morning and was told someone would call when it was ready for pick up. He decided to go in after 2:00 pm since he had a ride from his brother and had been waiting at home for a call. He noticed the invoice indicated a time out before 12:30 pm. But no call was made. I did receive a written apology via e-mail from service manager so I am satisfied with response which I appreciated.
Written By: ALINE
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it was a great experience and i love my vechicle
October 18, 2016
Andrew was wonderful he made this whole experience very easy and worked well with me in dealing with my nervousness I have since recommended him to someone else in North Bay. The car is wonderful and I will be back
Written By: BRADLEY P
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Oct 17/16 maintenance appointment......excellent
October 17, 2016
Brought my 2012 Honda Accord in for its regularly scheduled maintenance. Later that morning Dan tried to reach me at work to advise that the brakes were also quite worn, and needed to be replaced. Unfortunately I was called away from my office and did not get the message until about an hour later. The message also suggested that I might be interested in a new brake replacement program. When I called back, Dan was on lunch. I spoke with someone else who thought that since they were not able to reach me that they had to take the car off the hoist, and that I might have to book another appointment to get the brake work done. It is difficult for me to get away from work, so this was not ideal for me. Shortly thereafter I received a call from Dan indicating that when he had not heard from me that he decided to go ahead and do the work per his voice message. Given the brakes were very thin, there really was not much option. It was the right call and avoided my having to take the car back in. Thanks Dan foer the great work.
Written By: PETER E
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Fantastic
October 17, 2016
Brought 2014 Pilot in for brakes a week earlier. While there there found issues with the timing belt, front bushings and water pump. All were covered under warranty except for the actual timing belt. I purchased a new belt while I had the opportunity and while the labour was covered. Had I not brought it in for regular service I would have missed the repairs as my warranty may have run out
Written By: RANDY
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Excellent customer service
October 17, 2016
Kara is very pleasant to deal with. She is knowledgeable and explains what is involved with the service. She is a pleasure to deal with.
Written By: KAREN
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Regular maintence....oil,filter,transmission fluid flush and replacement
October 17, 2016
Excellent service as always.....quick and thorough...Staff always very friendly and willing to take time to answer any concerns or questions that you may have.
Written By: PATRICK M
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Problem was diagnosed and repaired quickly.
October 17, 2016
Went in for an oil change but a more serious problem was diagnosed. Repair was done very quickly. I noticed a definite improvement in how the car performed afterwards.
Written By: DEBORAH
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Aggravating
October 17, 2016
Was not impressed with the pressure for up sale maintenance work don't mind being made aware of maintenance program but being reminded 5 times is a bit much.
Written By: PAUL C
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There are no staff members associated with this review.
