Saskatoon Motor Products
715 Circle Dr E , Saskatoon, SK, S7K 0V1
Member since July 03, 2014
715 Circle Dr E Saskatoon SK S7K 0V1Overall Score
Saskatoon Motor Products4458 Reviews
1305Review Ratings Breakdown
Consumer Reviews
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2016 Silverado 2500
October 07, 2016
Bought a 2016 Silverado 2500 from Devan Morgan here yesterday (October 6) great service no questions asked got me approved and driving in no time. Even made the wife happy haha I would recommend dealing with him to anyone. A pleasure of an experience compared to a few other dealerships I have been to.
Written By: Keenan
Hi Keenan - Thanks for the great review! Enjoy your new Silverado 2500 HD, we hope it treats you well!
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Great experience
October 07, 2016
Thanks to Dan and his team for a great car buying experience. He took the time to listen and answer our questions!
Written By: Michelle
Hi Michelle - Thanks for the kind words! Enjoy your new Dodge RAM!
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Our experience was good.
October 06, 2016
Everyone did their best to make us feel comfortable. Their focus was on giving us a good deal and we are happy with our new Equinox.
Written By: Charlene
Hi Charlene - Thanks for the great 5 star review! Enjoy your new Equinox - you deserve it!
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NEVER AGAIN!
October 05, 2016
NEVER AGAIN! I brought my vehicle to SMP for warranty repairs thinking they'd be superior to my hometown GM dealer. SMP delivered the worst customer service I have ever experienced. My service writer refused to include some issues I was previously told would be looked at. They had to order a part for my steering from Edmonton, which was understandable. I returned 24 hours later to find out there was no ETA. Finding myself stranded in Saskatoon, I was not offered accommodation or transportation. I had to ask 7 staff members including a sales manager for a loaner vehicle before they agreed to one. I left a message for the service manager the next day but didn't hear from him. It took them 51 hours to complete the repair. When I returned the following day, my invoice wasn't ready. They had to make two corrections on it, including reversing the charge for a wheel alignment I asked about and a free car wash which I discovered they actually didn't perform. I had to wash it myself! My advice to you is to stay clear of this dealership at all costs. It's not worth the stress.
Written By: Colin
Hi Colin, we apologize your vehicle repair took longer than anticipated, but we do not always have as much control as we would like when bringing in parts that need to come from outside of the province. I am glad we were able to provide a rental car at no charge to you, and I am happy we paid for your wheel alignment too. But please keep in mind that not all of your vehicle needs are going to be covered under warranty. Wheel alignments and other routine maintenance, whether associated with additional warranty work or not, are a customer responsibility. If you were not kept adequately informed as to the status of your vehicle repair, then I truly regret that and sincerely apologize. Michael Kocsis, Assistant Service Manager
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There are no staff members associated with this review.
October 05, 2016
NEVER AGAIN! I brought my vehicle to SMP for warranty repairs thinking they'd be superior to my hometown GM dealer. SMP delivered the worst customer service I have ever experienced. My service writer refused to include some issues I was previously told would be looked at. They had to order a part for my steering from Edmonton, which was understandable. I returned 24 hours later to find out there was no ETA. Finding myself stranded in Saskatoon, I was not offered accommodation or transportation. I had to ask 7 staff members including a sales manager for a loaner vehicle before they agreed to one. I left a message for the service manager the next day but didn't hear from him. It took them 51 hours to complete the repair. When I returned the following day, my invoice wasn't ready. They had to make two corrections on it, including reversing the charge for a wheel alignment I asked about and a free car wash which I discovered they actually didn't perform. I had to wash it myself! My advice to you is to stay clear of this dealership at all costs. It's not worth the stress.
Written By: Colin P
Hi Colin, we apologize your vehicle repair took longer than anticipated, but we do not always have as much control as we would like when bringing in parts that need to come from outside of the province. I am glad we were able to provide a rental car at no charge to you, and I am happy we paid for your wheel alignment too. But please keep in mind that not all of your vehicle needs are going to be covered under warranty. Wheel alignments and other routine maintenance, whether associated with additional warranty work or not, are a customer responsibility. If you were not kept adequately informed as to the status of your vehicle repair, then I truly regret that and sincerely apologize. Michael Kocsis, Assistant Service Manager
October 05, 2016
NEVER AGAIN! I brought my vehicle to SMP for warranty repairs thinking they'd be superior to my hometown GM dealer. SMP delivered the worst customer service I have ever experienced. My service writer refused to include some issues I was previously told would be looked at. They had to order a part for my steering from Edmonton, which was understandable. I returned 24 hours later to find out there was no ETA. Finding myself stranded in Saskatoon, I was not offered accommodation or transportation. I had to ask 7 staff members including a sales manager for a loaner vehicle before they agreed to one. I left a message for the service manager the next day but didn't hear from him. It took them 51 hours to complete the repair. When I returned the following day, my invoice wasn't ready. They had to make two corrections on it, including reversing the charge for a wheel alignment I asked about and a free car wash which I discovered they actually didn't perform. I had to wash it myself! My advice to you is to stay clear of this dealership at all costs. It's not worth the stress.
Written By: Colin P
Hi Colin, we apologize your vehicle repair took longer than anticipated, but we do not always have as much control as we would like when bringing in parts that need to come from outside of the province. I am glad we were able to provide a rental car at no charge to you, and I am happy we paid for your wheel alignment too. But please keep in mind that not all of your vehicle needs are going to be covered under warranty. Wheel alignments and other routine maintenance, whether associated with additional warranty work or not, are a customer responsibility. If you were not kept adequately informed as to the status of your vehicle repair, then I truly regret that and sincerely apologize. Michael Kocsis, Assistant Service Manager
I am very happy to get help and advice when I buy my new Silverado LTZ 1500.
October 04, 2016
He is excellent sales professional. I will introduce my friends to him when they like to buy a new or used truck.
Written By: Jianxin
Hi Jianxin - Thanks for the great review! Enjoy your new Silverado, we hope it treats you well!
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SMP
October 03, 2016
Dan and Autum provided a informative and smooth process in the purchase of a new suv. SMP does a great job in all aspects of customer satisfaction.
Written By: Jeff
Hi Jeff - Thanks for the kind words and 5 star review!
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Absolutely terrible service and staff that just doesn't care
October 02, 2016
The sales staff neglected to inform me of many defects of the vehicle I purchased when it was sold to me, simply because it was pre owned and did not go through the proper inspection process before resale. Once the sale was official, smp essentially told me it would cost me more to sue them for purchasing a defective car then it would to fix it myself. I will never purchase another vehicle from smp again, I work in the banking industry and I make sure every person I come in contact with knows how terrible of service is provided from smp
Written By: Nathan
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SMP CHEV Sales Team
View Profileexcellent sales team
September 30, 2016
Dan Barrett and his associate were very complete in asking and finding a vehicle that I was happy with. They also made sure I got the additional features I was looking for at a Reasonable price. I use to only deal with dodge but found the Chevrolet products Just as good and the staff was much more into getting a person comfortable with the whole sales experience. congratulations to Dan and Autum
Written By: Richard
Hi Richard - Thanks for the review! We're happy to hear we got you into the perfect vehicle - enjoy your new Colorado!
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