Palladino Honda
990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E5Overall Score
Palladino Honda4707 Reviews
3368Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
2010 Insight
July 02, 2016
I was called to change my regular service appointment as they had agreed to cover my air-conditioning repair under good will. When I went to pick up the car I was presented with a bill for the whole amount. It took considerable time to have the bill reduced and I ended up paying $300. The person who made the arrangements was off sick that day.
Written By: PAM
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View ProfileAwesome experience
July 01, 2016
Awesome customer service. It was nice being there early in the am enjoying a coffee. Staff are very friendly.
Written By: Diane
Great to hear Diane, we appreciate your business!
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View ProfileGreat service
July 01, 2016
No complaints. Very accommodating, pleasant and professional. Quick service. We had to change the date of our appointment and it was accommodated.
Written By: REGINALD
Glad to hear Reginald, this is the type of service we strive for!
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View ProfileThe service department was very accommodating and helpful with troubleshooting scheduling challenges.
July 01, 2016
When additional issues were identified with the B service, the service staff was able to schedule the follow up quickly.
Written By: JULIA
Julia, We are please that we met your standards for servicing! Thank you!
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View ProfileOil change
June 30, 2016
Oil change was completed in the time frame I was given. Drinks were offered while waiting and toys were available for my daughter to play with.
Written By: COLLEEN
Colleen, I am glad you enjoyed your service!
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Your Friends at Palladino Honda
View ProfileDan offers outstanding customer service. He is knowledgeable and provides excellent customer guidance and recommendations. His interactions are sincere and trustworthy. He exemplifies customer service at its best.
June 30, 2016
Dan offers outstanding customer service. He is knowledgeable and provides excellent guidance and recommendations. His interactions are sincere and trustworthy. He exemplifies customer service at its best.
Written By: PATRICE
Patrice, we are happy that you enjoyed your visit here.
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Welcoming enviroment
June 30, 2016
Very positive and honest comma without being pushy at all. Went above and beyond to ensure that I was happy.
Written By: MATTHEW
Matthew, thank you for the kind words. We are happy that your service met our standards.
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Traded for a CR-V
June 29, 2016
Rob and Marissa worked with me to trade my vehicle and purchase a fantastic CR-V. They were passionate about their jobs and were honest. Great salesman and manager to work with and I would recommend Palladino honda to anyone looking to purchase a Honda vehicle.
Written By: MITCHELL
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Fast,efficient,friendly
June 29, 2016
Very fast friendly and excellent customer service from the time I walked in I felt very welcome too sit and watch TV while I waited for my vehicle to be serviced
Written By: JONATHON C
Jonathan, I am glad that you had a great experience, that is what we strive for!
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View ProfileGot 2 new tires.
June 29, 2016
One of my MotoMaster tires on the used Corolla I bought at Palladino Honda 2 years ago, got a bulge in the side wall. (It is other wise a wonderful little car, and the sales process was easy. Kyle had worked hard to find me something I could afford, finance, and enjoy! KUDOS! ) Sadly, (And Palladino should look into fixing this!) this is not covered by the Tire Warranty Program I bought. But Kara urged me to contact Canadian Tire to see if, alternatively, THEY had any warranty. But since I was not the original purchaser, no. Now, I needed to replace BOTH front tires, so as to match the tread, as Canadian Tire no longer had the tire type i had on the car. So armed with a free coffee, I had a choice: 20 minute drive to New Sudbury, and 20 minute drive back after in heavy traffic. Canadian Tire was very busy, so could they even get the job done today? But, could Palladino do it? Palladino offered to put 2 Firestones on, and drive me home to a nice quiet place (I had a headache) while they were doing it. Great ride home! Great pickup back to Palladino's! The price was equal to elsewhere, so I took the deal! Kara took care of all the details, and looked up some other info for me, also. My one complaint is that the green air valve cover on the driver's side seems to have fallen off, but the next day, Kara had one waiting for me. So that was OK, too! She is one of Palladino's best service writers. Job done!
Written By: PIERRE M
Pierre, I am glad that you had a good experience.
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