Jackson's Toyota
181 Mapleview Dr W , Barrie , ON, L4N9E8
Member since February 18, 2014
181 Mapleview Dr W Barrie ON L4N9E8Overall Score
Jackson's Toyota3984 Reviews
1885Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
timely and cost efficient
June 02, 2016
thanks. I was able to get an appointment very quickly and felt that the service was honest. They were able to diagnose and fix the problem quickly.
Written By: SHARON
Related Staff:
excellent
June 02, 2016
Jackson toyota was very nice and i would always comeback and continue my service and needs from jackson toyota a loyal customer for life
Written By: PAUL
Related Staff:
Derek was clear, helpful and direct, exactly the kind of assistance I look for at Jackson's.
June 02, 2016
My recent visit to Jackson's was great. I was consulted throughout the complete servicing on my car. I appreciated being treated with respect and not being oversold on details and services that were not really needed. I'm glad I chose Jackson's!
Written By: GEORGEEN
Related Staff:
Derek Rausch
View Profiletime consuming
June 02, 2016
Made an appointment to have hood deflector installed appointment was for 430 didn't get out of toyota until 645... service department was over booked
Written By: KENDRA
Hi Kendra, it was very nice to speak with you just now and thanks so much for being so understanding about everything. We were behind schedule that day. I am glad that we talked about the circumstances of the day and that you accepted our apology for being behind. Fortunately, it doesn’t happen often. We do try our very best to stay on schedule, not only for our terrific customers, but because it also helps our technical staff and service advisors perform their roles. Have a great day and we will see you at your next service. ~Dave, Service Manager
Related Staff:
Derek Rausch
View ProfileFriendly Staff
June 02, 2016
Everyone at Jackson's Toyota is fantastic. Always quick friendly service and the drive thru oil change is awesome. Will buy another toyota in the future.
Written By: Neil
Related Staff:
Derek Rausch
View ProfileWinter tire change & detailing
June 02, 2016
I was disappointed in the quality of the "detailing" that was done on my car. I specifically asked if the upholstery would be shampooed and was told that it would be. When I picked up my car the spots were still on the seats. Also, the back seat had crumbs - like it hadn't even been vacuumed. I have had my car detailed at other businesses and have always been totally satisfied. Next time I will not be using Toyota to have my car detailed. On a positive note - the service I received with the tire change was excellent though!
Written By: PATRICIA
Hi Patricia Thanks for your feedback about your recent detailing service and thanks for chatting with me about it this morning. I am glad we were able to resolve your concerns and we will see you at your next service. Have a great weekend, ~Dave, Service Manager
Related Staff:
Derek Rausch
View ProfileEric did great job for us on both vehicles.
May 04, 2016
I've been a Jackson's Toyota customer for years now. Last week we leased a brand-new RAV4 XLE and a new Corolla LE. From selecting the options, meeting with the business manager, to picking up the vehicle, all aspects of these transactions were a pleasant experience. Eric insured the process was quite easy for us to complete and it was a real pleasure dealing with him. The one item that I found missing in any of the conversations, was our purchase loyalty with Jacksons. Brand loyalty can only exist if both parties acknowledge the benefit. Question: How many cars have we purchased ? Bruce MacCormack.
Written By: BRUCE
Related Staff:
excellent
May 03, 2016
Always treated with respect. Very courteous. Any service on my vehicle is very well explain that I understand. Jackson Toyota is the only service center I will ever take my car for repair.
Written By: SUZANNE
Related Staff:
fast, pleasant and efficient
April 23, 2016
Regular maintenance and rotors checked. I always find Elie very pleasant and informative. Nice television lounge with cookies/coffee/sandwiches.
Written By: PEARL
Related Staff:
replacing winter tires, computer glitch and detailing service call.
April 21, 2016
Usually great service and reliability but this time I had to return to garage after a short drive because the passenger seat had not been tightened properly, causing it to wobble and move after braking. It was fixed promptly.
Written By: DAVID
Dear David, Thank you for taking time to give us your feedback, it is much appreciated. We were very thankful for the opportunity to correct the issue right away. We reviewed your comments with our staff as we frequently do, as it is how we learn and continuously improve. We look forward to seeing you again at your next service. Have a great day David and take care.
Related Staff:
