+15194737888 https://d1hgj0yy0rp5w9.cloudfront.net/tmp/2016/02/17/3f83d9b93eb8d054ece20fd0a7893613.jpg

Empire Auto Group

282 Springbank Dr , London, ON, N6J1E9

Member since June 24, 2015

282 Springbank Dr London ON N6J1E9

Overall Score

4.7

Empire Auto Group

1524 Reviews

204
Empire Auto Group

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Empire Auto Group Empire Auto Group
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February 24, 2024

Came down to London to visit family and well I was down I went here to look at the cars. The service was great and Brendan was super helpful. Amazing experience and will recommend my friends and family.

Written By: Luv P

Empire Auto Group Empire Auto Group
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February 23, 2024

I had a big problem with my tires and they were quick at getting them fixed at a great price. Very friendly service as well. Will definitely be going back for future services.

Written By: Amanda G

Empire Auto Group Empire Auto Group
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February 21, 2024

What a great experience dealing with empire auto group they were so much help, and got me into exactly what I wanted @ozzy is the man! Thank you for making this an easy smooth deal!

Written By: Clayton T

Empire Auto Group Empire Auto Group
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February 21, 2024

Written By: Bhushan T

Empire Auto Group Empire Auto Group
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Falsify documents after they are signed to get an approval

February 21, 2024

fraud is the real term for what they do falsify documents after being signed to get approval from lenders then they threaten you to take down reviews Omvic needs to pull the plug on these shady dealers should have negative star ratings to use

Written By: a

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Empire Auto Group Empire Auto Group
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February 20, 2024

They don't understand their warranty's and sell them as they see fit, after a purchase I was lead to believe a rot issue would be covered but the warranty company claims not covered. Constant finger pointing has lead me to the conclusion they have no clue what they are doing with workers scamming people for profit.

Written By: Falsy 4

Empire Auto Group Empire Auto Group
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February 19, 2024

I'm seeing a lot of 1 stars lately and totally makes sense! In the last month they have screwed over two of my friends, one of them is now going to have to go bankrupt. Durring the process they lie on the applications so that loans will be accepted. By the time he found how much more it was gonna cost him it was already too late. Another friend of mine made a similar mistake at another dealership and when he plead his case the company canceled the deal right away. This dealership only cares about the sale they wont help you find the right car, they wont help you know if you can afford it, hell I'm not sure their vehicles even work. Know what you are getting into before going into bussiness with this company.

Written By: Owen M

Empire Auto Group responded on February 21, 2024

Hello Owen, We sincerely apologize for the inconvenience caused. Upon checking our database, we did not find any information or transactions with this name. We have worked hard to build our reputation in the past 27 years and take complaints very seriously. We strive to ensure that our customers get excellent service and a positive experience whether they’re buying a vehicle or selling it. Therefore, we request you to please contact us directly by email at deals@primeautogroup.ca or call us at 519 659 0888 to resolve this matter as soon as possible. You can also visit us at 2293 Dundas St, London ON. Thank You, Empire Auto Group Management

Empire Auto Group Empire Auto Group
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February 19, 2024

Exceptional...... If you're in the market for a new vehicle, look no further than Empire Motors. Their selection of vehicles is second to none, offering a wide range of options to suit every taste and budget. Whether you're in the market for a sleek sedan, a rugged SUV, or a powerful truck, this dealership has something for everyone. The staff goes above and beyond to ensure that every customer feels valued and supported throughout the entire buying process. They take the time to understand your needs and preferences, offering expert guidance and advice to help you find the perfect vehicle for your lifestyle. And when it comes time to make a decision, you can trust this Car Dealership has your best interests at heart. Their transparent pricing and fair deals make it easy to drive off the lot feeling confident in your purchase. Overall, my experience at this Dealership was nothing short of exceptional. If you're in the market for a new vehicle, I highly recommend paying them a visit. You won't be disappointed.

Written By: Krishna

Empire Auto Group Empire Auto Group
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February 19, 2024

Written By: Tiffany H

Empire Auto Group Empire Auto Group
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February 19, 2024

shady business modifying documents for approval after they have been signed they are not even BBB accredited are crooks should be shut down the one employee had over 20 criminal charges on him but these individuals you people let them get aways with stealing money from lenders via falsified documents, use thier own unlicenced mechanics to do illegal safety inspections companies like theirs and 5 star should be banned save yourself the trouble of overpaying for,,,,,,, you don't want stay away

Written By: andy g

Empire Auto Group responded on February 21, 2024

Hello Andy, We sincerely apologize for the inconvenience caused. Upon checking our database, we did not find any information or transactions with this name. We have worked hard to build our reputation in the past 29 years and take complaints very seriously. We strive to ensure that our customers get excellent service and a positive experience whether they’re buying a vehicle or selling it. Therefore, we request you to please contact us directly by email at deals@primeautogroup.ca or call us at 519 659 0888 to resolve this matter as soon as possible. You can also visit us at 2293 Dundas St, London ON. Thank You, Empire Auto Group Management

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