Empire Auto Group
282 Springbank Dr , London, ON, N6J1E9
Member since June 24, 2015
282 Springbank Dr London ON N6J1E9Overall Score
Empire Auto Group1524 Reviews
204Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
February 18, 2024
Written By: Dan S
February 18, 2024
Absolute Garbo Lot. Bunch of scam artists. Get this place shut down!!!
Written By: Dane M
February 17, 2024
Written By: Lauren M
February 17, 2024
Booked an appointment to test drive the 2014 Nissan Versa advertised on Facebook as "Saftied and ready to go." When I initially inquired, they quoted me at 10k. Once we got there, he told me the car is actually listed for higher and WASN'T safetied. They only will do safety after they confirm a seller.. which is fine but not what the ad said. After getting in the car, I put it in drive, moved 1m and it died.. then the guy checked the notes and the car needs a new alternator and battery. Not ready to go. Very disappointed I came into London just to be lied to.
Written By: Julia H
February 17, 2024
Disgusting shady used car dealership. Like the stereotype but it’s real… STAY AWAY FROM HERE AT ALL COST. They will steal from you.
Written By: Bowie B
February 16, 2024
Had a couple friends get screwed over by this place, with one of my friends recently being unable to get out of a deal after learning that there was some of their info falsified. I’m aware there are laws that make sales final in the automotive industry, but using deceptive tactics and then holding someone to a sale with no recourse is just bad business.
Written By: Daniel M
February 16, 2024
Awesome experience for dealing with my salesman He made my car sale so informative and very helpful with my questions. Very pleased with the entire sale and staff
Written By: Linda L
February 16, 2024
Screw this place. They robbed my buddy and they suck so much cuz they did that 👎👎
Written By: Josh C
Hello Josh, We sincerely apologize for the inconvenience caused. Upon checking our database, we did not find any information or transactions with this name. We have worked hard to build our reputation in the past 27 years and take complaints very seriously. We strive to ensure that our customers get excellent service and a positive experience whether they’re buying a vehicle or selling it. Therefore, we request you to please contact us directly by email at deals@primeautogroup.ca or call us at 519 659 0888 to resolve this matter as soon as possible. You can also visit us at 2293 Dundas St, London ON. Thank You, Empire Auto Group Management
February 16, 2024
Untrustworthy "dealer" owner screwed over my friend. They lie about stuff like your rent in order to get around denied financing. Be careful when dealing with these people, or better yet don't go at all.
Written By: Dalton G
Hello Dalton, We sincerely apologize for the inconvenience caused. Upon checking our database, we did not find any information or transactions with this name. We have worked hard to build our reputation in the past 27 years and take complaints very seriously. We strive to ensure that our customers get excellent service and a positive experience whether they’re buying a vehicle or selling it. Therefore, we request you to please contact us directly by email at deals@primeautogroup.ca or call us at 519 659 0888 to resolve this matter as soon as possible. You can also visit us at 2293 Dundas St, London ON. Thank You, Empire Auto Group Management
February 15, 2024
Sketchy dealer - avoid at all costs.
Written By: Chelsea S
Hello Chelsea, We sincerely apologize for the inconvenience caused. Upon checking our database, we did not find any information or transactions with this name. We have worked hard to build our reputation in the past 27 years and take complaints very seriously. We strive to ensure that our customers get excellent service and a positive experience whether they’re buying a vehicle or selling it. Therefore, we request you to please contact us directly by email at deals@primeautogroup.ca or call us at 519 659 0888 to resolve this matter as soon as possible. You can also visit us at 2293 Dundas St, London ON. Thank You, Empire Auto Group Management
