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Laurentian Chrysler

440 Falconbridge Rd, , Greater Sudbury, ON, P3A 4S4

Member since January 07, 2016

440 Falconbridge Rd, Greater Sudbury ON P3A 4S4

Overall Score

4.2

Laurentian Chrysler

1757 Reviews

740
Laurentian Chrysler

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

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July 10, 2019

Written By: Allison M

Laurentian Chrysler responded on December 11, 2020

Allison, thank you very much for the super review!

Laurentian Chrysler Laurentian Chrysler

Van was repaired and had excellent service

July 10, 2019

Van was repaired on a recall had absolutely no problems with services Everything went excellent. Totally satisfied with the service

Written By: KATHY

Laurentian Chrysler responded on July 12, 2019

Kathy, it makes us so happy to know that you received excellent service! Thank you for sharing your review feedback with us.

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It took almost 7 weeks to get parts in.

July 10, 2019

It shouldn’t take that long. Had to cancel our holidays because of hot weather due and no air conditioning

Written By: LESLIE

Laurentian Chrysler responded on July 12, 2019

We truly apologize that it took so long for the part to come in. Unfortunately this was beyond our control and we appreciated your patience.

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July 10, 2019

Awesome one to one service. Salesman amazing. All I had to do was pick my vehicle and drive away it was that easy. By the way I love my new vehicle. I recommend Laurentian Chrysler to everyone I know even strangers. Thanks so much

Written By: Debra G

Laurentian Chrysler responded on December 11, 2020

Congratulations on the purchase of your new vehicle Debra! It makes us very happy to know that you love your new vehicle. We appreciate your recommendation to strangers.

Laurentian Chrysler Laurentian Chrysler
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July 10, 2019

Awesome one to one service. Salesman amazing. All I had to do was pick my vehicle and drive away it was that easy. By the way I love my new vehicle. I recommend Laurentian Chrysler to everyone I know even strangers. Thanks so much

Written By: Debra G

Laurentian Chrysler responded on December 15, 2020

Congratulations on the purchase of your new vehicle Debra! It makes us very happy to know that you love your new vehicle. We appreciate your recommendation to strangers.

Laurentian Chrysler Laurentian Chrysler
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July 05, 2019

Expensive

Written By: Charles L

Laurentian Chrysler responded on December 11, 2020

Thank you for the five star review Charles!

Laurentian Chrysler Laurentian Chrysler
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July 05, 2019

Expensive

Written By: Charles L

Laurentian Chrysler responded on December 15, 2020

Thank you for the five star review Charles!

Laurentian Chrysler Laurentian Chrysler

It was ok.

July 04, 2019

I called to book my Jeep in for service and I was on hold for over 5 minutes before someone actually picked up. No one seems overly concerned that my vehicle has been in for the front end 2 in a span of 1 year. Vehicle only has 30,000 km’s on it.

Written By: TARA L

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Laurentian Chrysler Laurentian Chrysler

The rules apply when the rules apply

June 29, 2019

Vehicle not ready with both items job not done was estimated to be an hour & 1/2 labour. Would have been a safety issue to continue to drive it. Given a loaner vehicle only after someone said another dealership would as would be an extra day in shop. Took me extra time to drive around. Given a discount but could have gotten work done elsewhere for cheaper if it was not going to be done on day promised. Hard to get warranty work done on a warranty sold to me by dealership and others have said they have had issues with the garage service and warranty service too since the takeover of the dealership by Paladino group.

Written By: CHRISTINE P

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June 28, 2019

1 star at best. Worst service, lost my tire for 4 days lies about when and why things are not completed. We bought in winter and got summer tires which until unwrapped to be put in for spring did not know were mismatched and they said too much time had passed to do anything. Nobody cares to listen and di something, worst customer service ever!!! Ling wait times to get appointments then not completed at appointment or even looked at that day.

Written By: Jillian K

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