Brantford Honda

November 24, 2021

Friendly service

Written By: Steve B

November 21, 2021

Hoopty units for premium prices

Written By: HoodRatVideos

November 17, 2021

Hi Folks, Today, I got a honda civic 2022 from brantford honda. There is a great staff whose helps you to find the affordable car that you want. There is one guy name "Aaron" deserves a huge appreciation. He was my dealer and we have been in contact from last few months. We see most of the dealers stop contacting you after 3 or 5 days later if you don't interest in their car. But, this guy never stop contacting me. He is the one who showed me the vehicles every times that I needed. Finally, after five months, he gave me such a better deal on new honda civic with such nicely and friendly way. I can say if anyone wants to purchase any new or used car then just contact him first. I am sure that anyone could trust him because of his kindness and friendly manner. Thank you so much bro for providing me the best car ever. I wish that God fulfil your all dreams and desires and you might live long. Have a good wishes to you and your whole family & even "Brantford Honda team."

Written By: Explore t

November 10, 2021

Thank you Scott for a great experience! Your professionalism, knowledge and customer service was above and beyond perfection !! Thank you again to Scott, Krista and team at Brantford Honda!

Written By: Josie D

November 07, 2021

I bought a 2021 CRV from Catharina in October. That was the BEST car buying experience I have had and I have owned many vehicles. Actually everyone at Brantford Honda was professional, friendly AND knowledgeable about their products. But I must speak to "Cat's" sales expertise. She was easily available... we used text and phone to narrow down availability (that was at the beginning of car shortages in Ontario) and other details. She always replied in almost immediate timing and was quick to get back to me if there was further info I/she was looking for. Thanks everyone at Brantford Honda.. I highly recommend the facility and personnel especially Cat. Thanks all!! Gail L

Written By: Haillie L

November 05, 2021

What an amazing place to go when you need help. My older CRV was hit and written off. Brantford Honda was avle to find me an 2022 CRV .....how lucky am I and that in just days. I am a customer for life with Honda.

Written By: Marja C

November 01, 2021

Amazing staff

Written By: Todd B

October 30, 2021

Been getting my Hondas serviced here thru many years- had a big service requirement last week. Staff were great but there was a ongoing computer outage/ problem that started previously- perhaps even a day or 2 b4 i got there.. My service slip couldn't be written up for awhile so there was a bit of a wait. A solution was found but, a corporation as big as Honda should have IT guys on stuff like this asap.I do hope they have several firewalls etc to stop theznasty stuff going on these days. For me, i didn't have to rush off to work, but there were likely a few that needed to get elsewhere asap.I do recall a computer problem has happened here before. Gotta do more better, Honda Corporation. I felt bad for the staff, as it's likely well beyond their control. I still love my Honda, by the way.

Written By: laurel c

October 30, 2021

Department: Used Vehicles Sales Rep: Natalie Date: October 2021 Let's be honest, in 2021 cars more or less sell themselves. The market is wild right now and there's probably less incentive than ever for salespeople to go above and beyond for you. That's why I was so impressed with all the pre and post-purchase help I received from Natalie. She was extremely responsive in communications with me, answering texts over the weekend and at night any time I had a question. I had been communicating with several other Honda dealerships at the time and no one else got back to me so quickly. After I bought my vehicle, Natalie went the extra mile (literally) for me, by driving 30 minutes away from the dealership to take my car in to get a second key made and address some small damage to finish on the hood. I couldn't get away from work that day, so the assistance in getting these tasks done was a massive help. It's a testament to Natlie's dedication to customer service. Especially considering this was post-sale. Would absolutely recommend you visit Brantford Honda if you're in the market for a used vehicle. And check their website for custom walk-around videos for every vehicle they get in.

Written By: Colin M

October 27, 2021

I usually don't write reviews, however, I had a negative experience with Brantford Honda right from the start. Due to covid, during my car search, I called Honda dealerships to find out the best numbers for the car I was interested in. The salesman I was assigned was rude right from the get-go, telling me over the phone that the quotes I had already received from previous dealerships were made up/impossible to do. Fast forward 10 minutes, the salesman was phoning again to apologize, saying he wasn't looking at the price of the right car (very unprofessional). He has us come in that same day to look at my car, which was being traded in and talk numbers (from the beginning, all we wanted to do was talk numbers.) Never did I think I was going to waste almost 3 hours of my time. The car’s trade-in value was appraised severely low (got $2700 more elsewhere than they were willing to offer). Also, the talking numbers went extremely horrible because they ended up coming back to us with an awful quote adding on things we didn't even ask for. After explaining to the salesman that we've already received a better quote from a nearby Honda, the salesman said: “your piece of paper doesn't mean anything.” in reference to the paper quote we Had with us. I was then contacted by the reception days later to ask about my experience, and I was completely honest- they said they would phone me back after speaking to a manager and I was never contacted back. This was very unprofessional-moral of the story, at this Brantford dealership, they pride themselves on excellent customer service- I received the exact opposite. You can receive fantastic service at all of the surrounding Honda dealerships (especially Kitchener )

Written By: Julia L