Automobile En Direct

March 28, 2023

Pour vous faire approuvé pour l’achat d’un véhicule je diras c’est la meilleure place il sont les meilleurs et le financement est facile mais côté communication et service à la clientèle il y’a beaucoup à faire de ce côté côté gardez les clients réguliers c’est nul Je recommande la place mais attendez vous pas au service après vente (Translated by Google) To get you approved for the purchase of a vehicle I will say it's the best place they are the best and the financing is easy but in terms of communication and customer service there is a lot to do on this side keep them regular customers suck I recommend the place but don't expect after-sales service

Written By: Fares S

March 22, 2023

Conseil: optez pour l'essaie d'un véhicule qui ont en stock SUR PLACE si non..bonne chance: dépôt difficilement récupérable. J'ai pas aimé les échéances rapides pour devoir acheter ou pas le véhicule et celui qui vous fait une évaluation pour votre voiture usagée, il était limite arrogant. La communication ce n'ai pas le point fort, Fini pour moi cette compagnie! (Translated by Google) Advice: opt for testing a vehicle that has stock ON SITE otherwise..good luck: deposit difficult to recover. I didn't like the quick deadlines to have to buy or not the vehicle and the person who gave you an evaluation for your used car was borderline arrogant. Communication is not my strong point. This company is over for me!

Written By: Alain L

March 21, 2023

Bon service avec jonathan (Translated by Google) Good service with Jonathan

Written By: Karl B

March 20, 2023

Hector est un super vendeur très apprécier sont service ! (Translated by Google) Hector is a great seller who really appreciates his service!

Written By: Marie-pier P

March 19, 2023

Service impeccable de la part d’Antoine à St-Hubert. Il a pris le temps de bien évaluer nos besoins selon notre budget et nous proposer les meilleurs véhicules. Tout ça sans aucune pression et de façon professionnelle et courtoise !! Un excellent service !! (Translated by Google) Impeccable service from Antoine in St-Hubert. He took the time to carefully assess our needs based on our budget and recommend the best vehicles. All this without any pressure and in a professional and courteous manner!! Excellent service!!

Written By: Melanie L

March 18, 2023

Written By: Sébastien L

March 17, 2023

(Translated by Google) Excellent service and speed in the procedures, Héctor Gutierrez is an excellent advisor (Original) Excelente servicio y rapidez en los trámites, Héctor Gutierrez es un excelente asesor

Written By: Sublitex D

March 16, 2023

Written By: Julie P

March 14, 2023

(Translated by Google) St-Hubert store: the sales process is fast (seller), the conclusion is long (transfer of ownership), if you change your mind within 7 days...be very patient because the service is long, complicated and arduous, slow call returns (when there is one) by email: bad information transmitted to the customer. In short; I highly recommend this place. (Original) Magasin de St-Hubert: le processus de vente est rapide (vendeur), la conclusion est longue (transfert de propriété), si vous changé d'idée dans les 7 jours....soyez très patient parce que le service est long, compliqué et ardu, les retours d'appel lent (lorsqu'il y a en un) par courriel: mauvaise informations transmises au client. En somme; je déconseille vivement cet endroit.

Written By: Richard A

March 12, 2023

If I had one piece of advice to give the world, avoid at all cost. Subpar welcome, below expectations, 7-10 minutes before somebody comes to us. We can't look at cars in the lot alone. They pushed us to credit verification before even talking and/or showing a car. We were put in the corner, being told somebody would be right with us after the rude financial director pointed at a stranded desk. They didn't even deemed to come sit with us, somebody from a call center called, showing once again a cold and mediocre service. When that call was over, the salesman was already with other customers, and we were left stranded without our car keys. We had to ask the receptionist for them and she asked us to make sure that we didn't have them. They did not want to give the price of the evaluation after I asked, only gave a shady evasive answer. Would pay double to go elsewhere. ‐-------------------- Si j'ai un conseil à donner au monde, si vous songez à Automobile en direct, tournez les talons et courrez. Acceuil froid et malaisant, 7-10 minutes avant qu'un vendeur nous accompagne. Nous n'avons pu regarder ni essayer aucune voiture avant d'être poussé hâtivement à la vérification de crédit. Une fois la vérification de crédit fait sur ma conjointe, le directeur des finances l'envoie dans un coin de la succursale sans explication de manière rude. Elle reçoit un appel d'une centrale. personne de la succursale ne vient s'asseoir avec nous. Situation très dégradante, fort manque de considération pour leurs clients Une fois l'appel terminé, le vendeur était déjà avec d'autres. Nous avons dû demander les clés à la réception. On nous a demandé si nous avions nos clés lorsqu'on les a demandés, comme si nous avions mal regarder dans nos poches. J'ai demandé de savoir le montant de l'évaluation et je n'ai eu qu'une réponse évasive en mentionnant que le bureau à l'évaluation en main. 3 de mes anciens véhicules proviennent de cette succursale, je préfère payer 2x plus cher ailleur que d'y retourner (Translated by Google) If I had one piece of advice to give the world, avoid at all cost. Subpar welcome, below expectations, 7-10 minutes before somebody comes to us. We can't look at cars in the lot alone. They pushed us to credit check before even talking and/or showing a car. We were put in the corner, being told somebody would be right with us after the rude financial director pointed at a stranded desk. They didn't even deemed to come sit with us, somebody from a call center called, showing once again a cold and mediocre service. When that call was over, the salesman was already with other customers, and we were left stranded without our car keys. We had to ask the receptionist for them and she asked us to make sure that we didn't have them. They did not want to give the price of the evaluation after I asked, only gave a shady evasive answer. Would pay double to go elsewhere. ‐-------------------- If I have one piece of advice to give to the world, if you're thinking about Automobile en direct, turn around and run. Cold and awkward reception, 7-10 minutes before a salesperson accompanied us. We weren't able to look at or test drive any cars before being hastily pushed through the credit check. Once the credit check was done on my wife, the finance manager rudely sent her to a corner of the branch without explanation. She received a call from a central office. No one from the branch came to sit with us. A very degrading situation, a serious lack of consideration for their customers. Once the call ended, the salesperson was already with others. We had to ask for the keys at the reception desk. We were asked if we had our keys when we asked for them, as if we hadn't looked in our pockets properly. I asked to know the appraisal amount and received only a vague response, stating that the appraisal office has the appraisal in hand. Three of my old vehicles come from this branch; I'd rather pay twice as much elsewhere than go back.

Written By: Francois R