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Tony Graham Lexus

299 W Hunt Club Rd , Ottawa, ON, K2E 1A6

Member since December 20, 2013

299 W Hunt Club Rd Ottawa ON K2E 1A6

Overall Score

4.6

Tony Graham Lexus

685 Reviews

53
Tony Graham Lexus

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Tony Graham Lexus Tony Graham Lexus
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December 20, 2019

Once again, Tony Graham Lexus has surpassed our expectations with our latest purchase. The team (David Tran, Thanh Trinh & Jim Hum) provided exceptional service during and after our most recent purchase. It is a pleasure to work with David Tran, Thanh Trinh & Jim Hum as they made the purchasing process straightforward. They have outstanding people skills and are pleasant to deal with. Their years of experience shows as they gave us many tips and advice during the whole process. We have known David Tran for several years now. David is an exceptional person with high integrity. David has a Customer first Approach. Likewise, are Thanh and Jim. Thanh was always in contact, giving us advice and guidance during the whole process. He has deep knowledge of the entire Lexus lineup. Jim was very helpful in showing us the features of the new vehicle. During delivery, he diligently took us through the new vehicle to ensure we were comfortable with using the new vehicle and followed up with us. We have been with Tony Graham for over 20 years and their Sales and Maintenance Department have consistently delivered. Whenever we are in the market for a vehicle, we don't look elsewhere. We simply contact Tony Graham Dealership and they take care of us. We truly do feel part of the Tony Graham Family.

Written By: Henry H

Tony Graham Lexus responded on December 15, 2020

Hey Henry, Thank you so much for being a part of our family and choosing Tony Graham for your car needs over the years., it means a lot to us. Congratulations on your new Lexus. Wishing you and your family a Happy New Year. Sincerely, Sincerely, Neil Donnelly Vice President Tony Graham Lexus P-613-225-2223 ndonnelly@tonygraham.com

Tony Graham Lexus Tony Graham Lexus
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December 20, 2019

Once again, Tony Graham Lexus has surpassed our expectations with our latest purchase. The team (David Tran, Thanh Trinh & Jim Hum) provided exceptional service during and after our most recent purchase. It is a pleasure to work with David Tran, Thanh Trinh & Jim Hum as they made the purchasing process straightforward. They have outstanding people skills and are pleasant to deal with. Their years of experience shows as they gave us many tips and advice during the whole process. We have known David Tran for several years now. David is an exceptional person with high integrity. David has a Customer first Approach. Likewise, are Thanh and Jim. Thanh was always in contact, giving us advice and guidance during the whole process. He has deep knowledge of the entire Lexus lineup. Jim was very helpful in showing us the features of the new vehicle. During delivery, he diligently took us through the new vehicle to ensure we were comfortable with using the new vehicle and followed up with us. We have been with Tony Graham for over 20 years and their Sales and Maintenance Department have consistently delivered. Whenever we are in the market for a vehicle, we don't look elsewhere. We simply contact Tony Graham Dealership and they take care of us. We truly do feel part of the Tony Graham Family.

Written By: Henry H

Tony Graham Lexus responded on December 11, 2020

Hey Henry, Thank you so much for being a part of our family and choosing Tony Graham for your car needs over the years., it means a lot to us. Congratulations on your new Lexus. Wishing you and your family a Happy New Year. Sincerely, Sincerely, Neil Donnelly Vice President Tony Graham Lexus P-613-225-2223 ndonnelly@tonygraham.com

Tony Graham Lexus Tony Graham Lexus
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December 06, 2019

What a terrific experience. I’ve owned Toyota’s my whole life and I never imagined that I could ever enjoy a Lexus. Dwayne Neilson truly treated us like family and helped us understand all the options available to us so....we could make the right decision for our family. Thank you Dwayne and the Lexus team for making this dream come true!

Written By: Jennifer H

Tony Graham Lexus responded on December 15, 2020

Hey Jennifer, Thank you so much for taking your time to write us a review. Grateful to be a part of making your dream come true. Congratulations on your first Lexus and welcome to Tony Graham Lexus family. Sincerely, Thomas O'Keefe General Sales Manager Tony Graham Lexus 613.225.2223 X 621 tokeefe@tonygraham.com

Tony Graham Lexus Tony Graham Lexus
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December 06, 2019

What a terrific experience. I’ve owned Toyota’s my whole life and I never imagined that I could ever enjoy a Lexus. Dwayne Neilson truly treated us like family and helped us understand all the options available to us so....we could make the right decision for our family. Thank you Dwayne and the Lexus team for making this dream come true!

Written By: Jennifer H

Tony Graham Lexus responded on December 11, 2020

Hey Jennifer, Thank you so much for taking your time to write us a review. Grateful to be a part of making your dream come true. Congratulations on your first Lexus and welcome to Tony Graham Lexus family. Sincerely, Thomas O'Keefe General Sales Manager Tony Graham Lexus 613.225.2223 X 621 tokeefe@tonygraham.com

Tony Graham Lexus Tony Graham Lexus
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November 16, 2019

Written By: Sue G

Tony Graham Lexus responded on December 15, 2020

Hey Sue, Thank you so much for the 5 star rating. I am glad you had a pleasant experience at Tony Graham Lexus. Sincerely, Neil Donnelly Vice President Tony Graham Lexus P-613-225-2223 ndonnelly@tonygraham.com

Tony Graham Lexus Tony Graham Lexus
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November 16, 2019

Written By: Sue G

Tony Graham Lexus responded on December 11, 2020

Hey Sue, Thank you so much for the 5 star rating. I am glad you had a pleasant experience at Tony Graham Lexus. Sincerely, Neil Donnelly Vice President Tony Graham Lexus P-613-225-2223 ndonnelly@tonygraham.com

Tony Graham Lexus Tony Graham Lexus
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November 15, 2019

Although a bit on the expensive side I find the the staff here are very friendly. I don't think the mechanics communicate well with the staff at the front desk because the information I got conflicted with what they actually changed in my vehicle. It is easy to drop off your vehicle and pick it up at this location and the valet who drives you to work is very very friendly.

Written By: G D

Tony Graham Lexus responded on December 11, 2020

HI Greg, Thank you for the kind words and thank you for the feedback. We will share it with the service team. Have a great day Sincerely, Neil Donnelly Vice President Tony Graham Lexus P-613-225-2223 ndonnelly@tonygraham.com

Tony Graham Lexus Tony Graham Lexus
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November 10, 2019

What can I say. When we decided to look for a car we would never think that it would lead us to Lexus. But, we always talk about experiences and service as a community, Tony Graham Lexus blew our expectations completely away. From walking into the showroom we immediately felt like family. Tan Vo helped us through this wonderful experience. It made this experience amazing. We felt like family and now we are part of the Lexus family. If you are looking to buy a car, give Tan a call, he is fair and honest and he will take amazing care of you I am sure.

Written By: Richard S

Tony Graham Lexus responded on December 11, 2020

Hey Richard, Thank you so much for taking your time to write us a review. As part of the Tony Graham family, our mission is to be the best dealership you have done business with. Congratulations on your new Lexus and welcome to the Tony Graham Lexus family. Sincerely, Neil Donnelly Vice President Tony Graham Lexus P-613-225-2223 ndonnelly@tonygraham.com

Tony Graham Lexus Tony Graham Lexus
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October 18, 2019

Just leased our Lexus NX 2020 from Tony Graham Lexus. Highly recommend Tan Vo - he made the whole process enjoyable for us. Every time we have a question, he immediately can be reached by text. Very professional!

Written By: Denys S

Tony Graham Lexus responded on December 11, 2020

Hi Denys, Thank you so much for the review. It is our endeavor to be the best dealership you have done business with and I am glad Tan Vo was able to help you out. Congratulations on your NX 300 and welcome to the Tony Graham Lexus family. Sincerely, Neil Donnelly Vice President Tony Graham Lexus P-613-225-2223 ndonnelly@tonygraham.com

Tony Graham Lexus Tony Graham Lexus
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October 18, 2019

I bought lease from them when it returns time one of there finical Meaner nan Suerly has so much attitude she look at the Costomer that she going to bite you beside her all staff so friendly and nice I think they will get more business if they ride of that lady way she talk so rude and very unprofessional. She treat Need some Costomer services course that how to smile and deal to Costomer so they can come back just because of her I am going to bel-air dealerships also she need to learn English her English so poor.

Written By: corry D

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