299 W Hunt Club Rd , Ottawa, ON, K2E 1A6
Member since December 20, 2013
299 W Hunt Club Rd Ottawa ON K2E 1A6698 Reviews
53*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
November 15, 2019
Although a bit on the expensive side I find the the staff here are very friendly. I don't think the mechanics communicate well with the staff at the front desk because the information I got conflicted with what they actually changed in my vehicle. It is easy to drop off your vehicle and pick it up at this location and the valet who drives you to work is very very friendly.
Written By: G D
HI Greg, Thank you for the kind words and thank you for the feedback. We will share it with the service team. Have a great day Sincerely, Neil Donnelly Vice President Tony Graham Lexus P-613-225-2223 ndonnelly@tonygraham.com
November 10, 2019
What can I say. When we decided to look for a car we would never think that it would lead us to Lexus. But, we always talk about experiences and service as a community, Tony Graham Lexus blew our expectations completely away. From walking into the showroom we immediately felt like family. Tan Vo helped us through this wonderful experience. It made this experience amazing. We felt like family and now we are part of the Lexus family. If you are looking to buy a car, give Tan a call, he is fair and honest and he will take amazing care of you I am sure.
Written By: Richard S
Hey Richard, Thank you so much for taking your time to write us a review. As part of the Tony Graham family, our mission is to be the best dealership you have done business with. Congratulations on your new Lexus and welcome to the Tony Graham Lexus family. Sincerely, Neil Donnelly Vice President Tony Graham Lexus P-613-225-2223 ndonnelly@tonygraham.com
October 18, 2019
Just leased our Lexus NX 2020 from Tony Graham Lexus. Highly recommend Tan Vo - he made the whole process enjoyable for us. Every time we have a question, he immediately can be reached by text. Very professional!
Written By: Denys S
Hi Denys, Thank you so much for the review. It is our endeavor to be the best dealership you have done business with and I am glad Tan Vo was able to help you out. Congratulations on your NX 300 and welcome to the Tony Graham Lexus family. Sincerely, Neil Donnelly Vice President Tony Graham Lexus P-613-225-2223 ndonnelly@tonygraham.com
October 18, 2019
I bought lease from them when it returns time one of there finical Meaner nan Suerly has so much attitude she look at the Costomer that she going to bite you beside her all staff so friendly and nice I think they will get more business if they ride of that lady way she talk so rude and very unprofessional. She treat Need some Costomer services course that how to smile and deal to Costomer so they can come back just because of her I am going to bel-air dealerships also she need to learn English her English so poor.
Written By: corry D
October 18, 2019
I bought lease from them when it returns time one of there finical Meaner nan Suerly has so much attitude she look at the Costomer that she going to bite you beside her all staff so friendly and nice I think they will get more business if they ride of that lady way she talk so rude and very unprofessional. She treat Need some Costomer services course that how to smile and deal to Costomer so they can come back just because of her I am going to bel-air dealerships also she need to learn English her English so poor.
Written By: corry D
October 17, 2019
Great experience purchasing my vehicle from Mr. Blum. He was very considerate of my time and needs!
Written By: Steven D
Hey Steven, Thank you so much for the review. It is our endeavor to be the best dealership you have done business with and I am glad Maurice was able to help you out. If there is anything we can do to earn the 5-star rating, please do let us know. Sincerely, Neil Donnelly Vice President Tony Graham Lexus P-613-225-2223 ndonnelly@tonygraham.com
October 17, 2019
Great experience purchasing my vehicle from Mr. Blum. He was very considerate of my time and needs!
Written By: Steven D
Hey Steven, Thank you so much for the review. It is our endeavor to be the best dealership you have done business with and I am glad Maurice was able to help you out. If there is anything we can do to earn the 5-star rating, please do let us know. Sincerely, Neil Donnelly Vice President Tony Graham Lexus P-613-225-2223 ndonnelly@tonygraham.com
September 09, 2019
We purchased our first Lexus for my wife in April and what an amazing experience it has been. From discussing the needs to test driving and all the way to service appointments, our experience has been impeccable! We worked with Maurice Blum and he really changed my perspective in car shopping. Very friendly, polite and knowledgeable. He was so honest and transparent that I initially I could not believe him. Ever since I have recommended two family members to him and they both had the same great experience as mine. I know where I am getting my next car and I sure am not going back to the luxury dealer right across them on the road!
Written By: Saeid G
Hi Saeid, Thank you for taking your time to write us a review of your experience at Tony Graham Lexus. I'm happy to know you and your family also had a hassle-free experience at Tony Graham Lexus. I'm glad Maurice was able to change your perspective of car shopping. Welcome to the Tony Graham Lexus family Saeid. Sincerely, Neil Donnelly Vice President Tony Graham Lexus P-613-225-2223 ndonnelly@tonygraham.com
September 04, 2019
I have had some rattle issues with my sunroof due to high pressure blower of a car wash. I took my car to Bel Air and the mechanic looked at and could not repair it. He sent me to the Toyota body shop on McArthur. There the manager quoted me over $1000 plus taxes no parts and my car would have to be in body shop for 5 business days which meant renting a car. I then took my car to TonyGraham Lexus on Hunt Club for wheel alignment and asked them to look at my sunroof. Well it took the mechanic to tightened something in my sunroof and my card drives like a top. It cost me 1 hour labour vs thousands of dollars. It was fast and I would like to thank Derick and Alex for taking care of my issues and the great technical skills of David the mechanic. I find with this dealership they have honesty integrity technical support team. Chris who overseas it all has a great team behind him. I would definitely recommend this dealership for service and buying a great car. Thanks Marc Dionne Ottawa
Written By: Marc D
Hi Marc, Thank you so much for such a raving review! We are so pleased that we were able to assist you with taking care of such a frustrating issue. Thank you for trusting Tony Graham Lexus for all of your vehicle needs. Kind regards, Chris Carey Service Manager Tony Graham Lexus 613.225.2223 Ext. 671 ccarey@tonygraham.com
September 04, 2019
I have had some rattle issues with my sunroof due to high pressure blower of a car wash. I took my car to Bel Air and the mechanic looked at and could not repair it. He sent me to the Toyota body shop on McArthur. There the manager quoted me over $1000 plus taxes no parts and my car would have to be in body shop for 5 business days which meant renting a car. I then took my car to TonyGraham Lexus on Hunt Club for wheel alignment and asked them to look at my sunroof. Well it took the mechanic to tightened something in my sunroof and my card drives like a top. It cost me 1 hour labour vs thousands of dollars. It was fast and I would like to thank Derick and Alex for taking care of my issues and the great technical skills of David the mechanic. I find with this dealership they have honesty integrity technical support team. Chris who overseas it all has a great team behind him. I would definitely recommend this dealership for service and buying a great car. Thanks Marc Dionne Ottawa
Written By: Marc D
Hi Marc, Thank you so much for such a raving review! We are so pleased that we were able to assist you with taking care of such a frustrating issue. Thank you for trusting Tony Graham Lexus for all of your vehicle needs. Kind regards, Chris Carey Service Manager Tony Graham Lexus 613.225.2223 Ext. 671 ccarey@tonygraham.com