Tony Graham Lexus
299 W Hunt Club Rd , Ottawa, ON, K2E 1A6
Member since December 20, 2013
299 W Hunt Club Rd Ottawa ON K2E 1A6Overall Score
Tony Graham Lexus685 Reviews
53Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
October 18, 2019
I bought lease from them when it returns time one of there finical Meaner nan Suerly has so much attitude she look at the Costomer that she going to bite you beside her all staff so friendly and nice I think they will get more business if they ride of that lady way she talk so rude and very unprofessional. She treat Need some Costomer services course that how to smile and deal to Costomer so they can come back just because of her I am going to bel-air dealerships also she need to learn English her English so poor.
Written By: corry D
October 17, 2019
Great experience purchasing my vehicle from Mr. Blum. He was very considerate of my time and needs!
Written By: Steven D
Hey Steven, Thank you so much for the review. It is our endeavor to be the best dealership you have done business with and I am glad Maurice was able to help you out. If there is anything we can do to earn the 5-star rating, please do let us know. Sincerely, Neil Donnelly Vice President Tony Graham Lexus P-613-225-2223 ndonnelly@tonygraham.com
October 17, 2019
Great experience purchasing my vehicle from Mr. Blum. He was very considerate of my time and needs!
Written By: Steven D
Hey Steven, Thank you so much for the review. It is our endeavor to be the best dealership you have done business with and I am glad Maurice was able to help you out. If there is anything we can do to earn the 5-star rating, please do let us know. Sincerely, Neil Donnelly Vice President Tony Graham Lexus P-613-225-2223 ndonnelly@tonygraham.com
September 09, 2019
We purchased our first Lexus for my wife in April and what an amazing experience it has been. From discussing the needs to test driving and all the way to service appointments, our experience has been impeccable! We worked with Maurice Blum and he really changed my perspective in car shopping. Very friendly, polite and knowledgeable. He was so honest and transparent that I initially I could not believe him. Ever since I have recommended two family members to him and they both had the same great experience as mine. I know where I am getting my next car and I sure am not going back to the luxury dealer right across them on the road!
Written By: Saeid G
Hi Saeid, Thank you for taking your time to write us a review of your experience at Tony Graham Lexus. I'm happy to know you and your family also had a hassle-free experience at Tony Graham Lexus. I'm glad Maurice was able to change your perspective of car shopping. Welcome to the Tony Graham Lexus family Saeid. Sincerely, Neil Donnelly Vice President Tony Graham Lexus P-613-225-2223 ndonnelly@tonygraham.com
September 04, 2019
I have had some rattle issues with my sunroof due to high pressure blower of a car wash. I took my car to Bel Air and the mechanic looked at and could not repair it. He sent me to the Toyota body shop on McArthur. There the manager quoted me over $1000 plus taxes no parts and my car would have to be in body shop for 5 business days which meant renting a car. I then took my car to TonyGraham Lexus on Hunt Club for wheel alignment and asked them to look at my sunroof. Well it took the mechanic to tightened something in my sunroof and my card drives like a top. It cost me 1 hour labour vs thousands of dollars. It was fast and I would like to thank Derick and Alex for taking care of my issues and the great technical skills of David the mechanic. I find with this dealership they have honesty integrity technical support team. Chris who overseas it all has a great team behind him. I would definitely recommend this dealership for service and buying a great car. Thanks Marc Dionne Ottawa
Written By: Marc D
Hi Marc, Thank you so much for such a raving review! We are so pleased that we were able to assist you with taking care of such a frustrating issue. Thank you for trusting Tony Graham Lexus for all of your vehicle needs. Kind regards, Chris Carey Service Manager Tony Graham Lexus 613.225.2223 Ext. 671 ccarey@tonygraham.com
September 04, 2019
I have had some rattle issues with my sunroof due to high pressure blower of a car wash. I took my car to Bel Air and the mechanic looked at and could not repair it. He sent me to the Toyota body shop on McArthur. There the manager quoted me over $1000 plus taxes no parts and my car would have to be in body shop for 5 business days which meant renting a car. I then took my car to TonyGraham Lexus on Hunt Club for wheel alignment and asked them to look at my sunroof. Well it took the mechanic to tightened something in my sunroof and my card drives like a top. It cost me 1 hour labour vs thousands of dollars. It was fast and I would like to thank Derick and Alex for taking care of my issues and the great technical skills of David the mechanic. I find with this dealership they have honesty integrity technical support team. Chris who overseas it all has a great team behind him. I would definitely recommend this dealership for service and buying a great car. Thanks Marc Dionne Ottawa
Written By: Marc D
Hi Marc, Thank you so much for such a raving review! We are so pleased that we were able to assist you with taking care of such a frustrating issue. Thank you for trusting Tony Graham Lexus for all of your vehicle needs. Kind regards, Chris Carey Service Manager Tony Graham Lexus 613.225.2223 Ext. 671 ccarey@tonygraham.com
August 22, 2019
Written By: Heerak P
Hi Heerak, Thank you for the review. If there is anything we can do to to improve our services to a 5-star rating please let us know. Sincerely, Neil Donnelly Vice President Tony Graham Lexus P-613-225-2223 ndonnelly@tonygraham.com
August 19, 2019
Written By: Josh S
Hey Josh, Thank you so much for taking the time to give us a review. If there is anything we can do to earn that missing star please feel free to let us know. Sincerely, Chris Carey Service Manager Tony Graham Lexus 613.225.2223 Ext. 671 ccarey@tonygraham.com
August 14, 2019
The guys in parts were just terrific
Written By: Gronk G
Hello G, Thank you for the 5-star review. I'm glad you had a pleasant experience with the team in the parts department at Tony Graham Lexus Sincerely, Neil Donnelly Vice President Tony Graham Lexus P-613-225-2223 ndonnelly@tonygraham.com
August 14, 2019
The guys in parts were just terrific
Written By: Gronk G
Hello G, Thank you for the 5-star review. I'm glad you had a pleasant experience with the team in the parts department at Tony Graham Lexus Sincerely, Neil Donnelly Vice President Tony Graham Lexus P-613-225-2223 ndonnelly@tonygraham.com
