+12042695555 https://d1hgj0yy0rp5w9.cloudfront.net/tmp/2016/09/08/ba761489187f8557c1d719de34765d20.jpg

Murray Hyundai

1700 Waverley St , Winnipeg, MB, R3T5V7

Member since March 15, 2016

1700 Waverley St Winnipeg MB R3T5V7

Overall Score

4.2

Murray Hyundai

1623 Reviews

597
Murray Hyundai

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Murray Hyundai Murray Hyundai
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December 01, 2020

Written By: Sandra P

Murray Hyundai responded on December 11, 2020

Hi Sandra. Thank you for the 5 stars!

Murray Hyundai Murray Hyundai

Staff made you feel that you were a valued customer.

November 30, 2020

In buying a new vehicle the initial offer, I felt was very fair, so there was no need for negotiations which I will not do when I go to a dealership. Either the offer is good from the start or I walk away. Staff made me feel like a valued customer and were very accommodating as we were from outside the city. We have not had the vehicle in for servicing yet so can not comment but the sales staff and people in finance were excellent to deal with.

Written By: ALAN

Related Staff:

Murray Hyundai Murray Hyundai

Great!

November 30, 2020

Great service and experience. Sumit took the time to make sure we knew all of the features and aspects of our new vehicle.

Written By: ASHLEY

Related Staff:

Murray Hyundai Murray Hyundai
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November 28, 2020

I was very disappointed with your service yesterday (Nov. 27, 2020). An oil change should not take 4 hrs. He had an appointment, first thing Saturday morning. He arrived before 8AM and did not leave until closer to 12PM. Even though he had an appointment, other dropped-ins were taken before him because they arrived before him. We would love to continue being your customer, but this experience is very unsatisfying. I hope you work out a better work the priorities or don't bother making appointments.

Written By: Sarah T

Murray Hyundai responded on December 11, 2020

Hi Sarah. Thank you for taking the time to leave us your review. We sincerely apologize for the inconvenience that was experienced. We would like to investigate this further as we take our customer experience and feedback very seriously, but unfortunately we are unable to find your name in our system. Might the appointment have been booked under a different name? If you would prefer to discuss this matter with our Service Manager, Damien Lavallee, please feel free to contact him at 204-269-5555. He has been made aware of the situation.

Murray Hyundai Murray Hyundai
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November 28, 2020

Great service and friendly staff.

Written By: Selmer A

Murray Hyundai responded on December 15, 2020

Thanks for the 5 stars Selmer!

Murray Hyundai Murray Hyundai
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November 28, 2020

Written By: Selmer A

Murray Hyundai responded on December 11, 2020

Thanks for the 5 stars Selmer!

Murray Hyundai Murray Hyundai
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November 20, 2020

When I wait for the service, I can search the web through wifi, drink coffie what ever my taste. Especially Service Advisor, JESSICA is very kind and nice.

Written By: Lisa P

Murray Hyundai responded on December 15, 2020

Hi Lisa. Thank you for leaving us your review and for the 5 stars! We are glad to hear you enjoyed your experience with us. We look forward to seeing you on your next visit. Drive safe.

Murray Hyundai Murray Hyundai
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November 20, 2020

When I wait for the service, I can search the web through wifi, drink coffie what ever my taste. Especially Service Advisor, JESSICA is very kind and nice.

Written By: Lisa P

Murray Hyundai responded on December 11, 2020

Hi Lisa. Thank you for leaving us your review and for the 5 stars! We are glad to hear you enjoyed your experience with us. We look forward to seeing you on your next visit. Drive safe.

Murray Hyundai Murray Hyundai
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November 18, 2020

Jessica was fantastic. It was nice to have a cheerful greeting at an 8am appointment. She provided me with a list of items that I need to pay close attentions to. It's a bit pricy because I didn't know there was a promotion of maintenance package until I got home and the promotion popped up in my notification. I gave it a 4½ stars.

Written By: Ruey S

Murray Hyundai responded on December 15, 2020

Hi Ruey. Thank you so much for taking the time to leave us your review. We take our customer revciews and their experience with us very seriously. And thank you your patience and understanding with respect to getting a hold of us. We apologize that you were hung-up on a couple of times. Technology can be a great thing, but sometimes it rears its ugly head. We look forward to seeing you on your next visit. Until then, please stay safe and stay healthy.

Murray Hyundai Murray Hyundai
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November 18, 2020

Great, timely service with courteous staff. This is my first time back after they switched all staff at the service bay. Booking the appointment on the phone was not easy- I got hanged up twice but the call-back feature served the purpose if you can get to that. I had my all-season tires switched for winter tires within a maintenance package. I used to have what was done for my car explained to me when I picked up the car but maybe due to COVID19, I had no idea what was done for my car this time. However, I did get a call to update me that my car was done and the reason for a deflating tire. It is also nice to get a list of items that I need to pay close attentions to and consider immediate actions for some. It's a bit pricy, as the environmental fee was not included in the quoted price but fair. I gave it a 4½ stars.

Written By: Ruey S

Murray Hyundai responded on December 11, 2020

Hi Ruey. Thank you so much for taking the time to leave us your review. We take our customer revciews and their experience with us very seriously. And thank you your patience and understanding with respect to getting a hold of us. We apologize that you were hung-up on a couple of times. Technology can be a great thing, but sometimes it rears its ugly head. We look forward to seeing you on your next visit. Until then, please stay safe and stay healthy.

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